POWR Live Chat Support

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Interact with shoppers in real-time via Facebook Messenger Live Chat for seamless customer support.
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What Owlfred thinks...

This app allows you to provide top-notch customer support in real-time via Live Chat powered by Facebook Messenger, helping you stay ahead of your competition, close more sales, and retain valuable customers.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
August 23, 2024

POWR Live Chat: Boost Sales with Real-Time Customer Support

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Achieve unparalleled customer support with this advanced live chat feature tailored to Shopify merchants. Wielding the power of Facebook Messenger, this app offers real-time communication for your store, enhancing response times and customer satisfaction. Installation is a breeze, no coding skills required, and customizations can be made to harmonize with your unique branding.

The app comes with an automated feature that kicks in every time a new chat is initiated. By delivering instant notifications to your mobile device, it ensures that you're always on top of customer inquiries, regardless of your location or the time. This means you can promptly answer any questions a prospective shopper might have, helping to expedite purchase decisions.

Beat competitors by staying abreast of customers' needs, making more effective sales, and cultivating loyal shoppers. Seamless communication is the future of e-commerce, and with this app, you can be a step ahead in delivering top-of-the-line customer service.

Features

Engage in real-time conversations with customers via Facebook Messenger
Customize chat settings like triggers, delay, bubble icon, and button text
Set up automated personalized messages upon starting a live chat
Fully customizable design with avatar/image, colors, shape, and position
Compatible with Facebook and Facebook Messenger

Benefits

Increase response times by engaging in real-time conversations with customers, leading to higher satisfaction and faster purchase decisions
Always stay connected and never miss a customer inquiry by receiving instant notifications on your mobile device, enabling you to provide quick assistance regardless of your location or the time
Gain a competitive edge by proactively meeting customer needs, driving more sales, and fostering customer loyalty through exceptional customer service

About the Vendor

POWR.io
44 Tehama Street, San Francisco, CA, 94105, US
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44 Tehama Street, San Francisco, CA, 94105, US Map

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Pricing

Free plan available
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
89.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

POWR Live Chat | FB Messenger is a seamless and customizable Shopify app that enables real-time customer interactions, powered by the immediacy of Facebook Messenger. With a strong average rating of 4.6 from 134 reviews, this app delivers a level of customer service sure to set your store above the rest. Easy to install on Shopify without any coding, you can tailor the chat settings, including triggers, delay, the bubble icon, and button text, creating a branded customer service experience. And we know there's nothing more excellent than standing out from the crowd, right? This nifty app will send notifications directly to your mobile device so you can answer customer queries instantly, anytime, anywhere. Plus, it supports the creation of automated personal messages upon initiating a live chat β€” how cool is that? And with a free plan available, it’s well worth a try. POWR Live Chat | FB Messenger earns a resounding hoot of approval from me, Owlfred, for empowering Shopify merchants to provide top-notch customer support while staying ahead in the competitive eCommerce industry.

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Frequently Asked Questions

How does live chat functionality impact online sales?
Integrating live chat functionality like POWR Live Chat FB Messenger does have a notable impact on sales. It provides instant support to customers, strengthens customer trust and thereby increases conversion rates.
What's the process to add live chat support to a website?
To add live chat support like POWR Live Chat FB Messenger onto your website, first install it from the Shopify marketplace. Post-installation, follow the app guidelines to integrate it effectively into your website.
What is the use of a messenger in live chat operations?
A messenger is crucial in effective live chat operations. It facilitates real-time conversations with your customers, providing instant responses to their queries and concerns.
Why are other categories listed for a live chat app?
Other categories might be listed for a live chat app like POWR Live Chat FB Messenger to reflect additional functionalities. These categories can include features like FB integration, customer support, automated responses, and more.

Shopify App Comparison: POWR Live Chat Support vs Pushdaddy WhatsApp, Live Chat - which is better?

Let's compare two popular apps for customer communication and support: POWR Chat and Pushdaddy WhatsApp, Live Chat. Both apps offer real-time communication with customers, enabling you to engage in conversations and provide prompt assistance. However, there are some key differences to consider.

POWR Chat, powered by Facebook Messenger, focuses on simplicity and ease of use. It offers customizable chat settings, personalized messages, and a fully customizable design to match your branding. With instant notifications on your mobile device, you can always stay connected and provide quick assistance to customers, regardless of your location or the time. By engaging in real-time conversations, you can increase response times, leading to higher satisfaction and faster purchase decisions. We recommend POWR Chat for its user-friendly interface, personalized features, and the competitive advantage it provides in delivering exceptional customer service.

On the other hand, Pushdaddy WhatsApp, Live Chat goes beyond customer communication by incorporating marketing automation features. You can seamlessly switch between WhatsApp and Live Chat, handle multiple queries simultaneously, and drive successful conversions with order confirmations and abandoned cart recovery. The app also offers FAQ Answers for instant clarifications, automated chatbot answers, and integration with social media platforms like Facebook Messenger and Instagram. With push notifications and various additional features, Pushdaddy WhatsApp, Live Chat provides an all-encompassing solution for customer service, communication, and marketing automation. We recommend this app for its comprehensive features and its ability to create a delightful customer journey.

Attribute
POWR Live Chat Support Shopify AppPOWR Live Chat Support
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.6 out of 5 4.3 out of 5
Number of Reviews 136 4189
Estimated Installs 0 36248
Min Price $0.00 $0.00
Max Price $89.99 $0.00
Works With Checkout , Facebook, Instagram, Whatsapp, Messenger, Telegram
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