Shopify Inbox

Positive Star RatingPositive Star RatingPositive Star RatingPositive Star RatingPositive Star RatingEmpty StarEmpty StarEmpty StarEmpty StarEmpty Star
Owlfred RecommendedOwlfred RecommendedOwlfred Recommended
5757
Reviews
5757
Reviews
387721
Installs
Engage customers in real-time chat to boost sales, offer personalized recommendations, and increase conversions.


What Owlfred thinks...

Shopify Inbox is a great free messaging tool that helps you chat with customers while they shop, allowing you to personalize their experience and increase order value with product recommendations and discounts.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
December 11, 2024

Boost Sales with Real-Time Customer Chat and AI-Powered Insights

Find it on the Shopify App StoreFind it on the Shopify App Store
Get Started

Transform customer interactions into seamless shopping experiences with an intuitive messaging solution designed for online merchants. This powerful tool allows real-time communication, enabling chat with customers while they browse your store.

Utilize live customer insights, including viewed products and current cart contents, to craft tailored messages that resonate. Suggest relevant items or exclusive discounts to incentivize additional purchases, significantly boosting average order value.

Combine the speed of AI-driven instant answers with suggested replies to enhance responsiveness, potentially increasing conversion rates by up to 69%. Streamline customer service and elevate satisfaction levels, all while maintaining a personalized touch that builds loyalty.

Harness the potential of effective communication and intelligent analytics to create a shopping experience that feels tailored for each visitor, ensuring they find exactly what they need, when they need it.

Features

Turn on chat and track results with a seamless workflow in the Shopify admin
Manage conversations from online store chat and Shop app
Quickly understand customers with profile and cart details
Send product recommendations, photos, and discounts without leaving the chat
Automate greetings, contact capture, and FAQs to save time for you and your buyers

Benefits

Increase customer engagement with real-time chat and personalized recommendations
Gain valuable insights into customer behavior to create tailor-made messages and improve shopper experience
Save time with automated replies and FAQs while offering a personalized chat experience

About the Vendor

Shopify
151 O’Connor St, Ottawa, ON, ON, CA
Visit Vendor Website
151 O’Connor St, Ottawa, ON, ON, CA Map

Works with

Pricing

Price: Free
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
0.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
See all pricing options

Deal available!

View Deal

Review Trend Insights

147 review in the last 30 days.

147 reviews in the last 30 days.

358 review in the last 90 days.

358 reviews in the last 90 days.

Install Trend Insights

5547 install in the last 30 days.

5547 installs in the last 30 days.

4152 install in the last 30 days.

4152 installs in the last 30 days.

Owlfred Review

Shopify Inbox is a valuable tool for engaging with customers and boosting sales through personalized chat interactions. With a stellar average rating of 4.7 based on 3751 reviews and a high number of installations, totaling 398657, it's evident that merchants find this app effective in acquiring new customers. The ability to leverage live customer data, recommend products, and provide quick responses creates a seamless shopping experience, contributing to increased order value. The app's features, like automated replies and customer profile insights, further enhance user interaction. Overall, Shopify Inbox is a must-have for merchants looking to improve customer engagement and drive sales in a dynamic chat environment.

Owlfred Mixtape

See More Shopify App Songs

Promote This Shopify App

Copy and paste the provided badge code into your site's HTML. The featured badge links back to this page and the badge itself is an SVG so should scale to wherever you decide to place it!



Frequently Asked Questions

How can live chat impact my Shopify store's sales?
Integrating live chat like Shopify Inbox into your store can significantly increase your sales. Shoppers can readily get their queries answered which can lead to higher conversion rates and customer satisfaction.
How can I implement live chat in my Shopify store?
You can add live chat to your Shopify store by installing an app like Shopify Inbox. These apps allow your customers to communicate with you directly, improving customer support and engagement.
What strategies can be utilized to boost sales on Shopify?
Strategies to boost sales on Shopify include effective product descriptions, offering great customer service, implementing SEO, using high-quality images and offering promotional deals. Live chat apps like Shopify Inbox can also be beneficial.
Which live chat app is recommended for Shopify?
Many merchants recommend Shopify Inbox for live chat features. It's specifically designed for Shopify making it easy to integrate. Its features can help improve customer engagement and increase sales.

Shopify App Comparison: Shopify Inbox vs Klaviyo: Email Marketing & SMS - which is better?

The Shopify Inbox app is a messaging tool designed to enhance the shopping experience for both customers and businesses. It allows for real-time engagement with shoppers, offering personalized recommendations and discounts during conversations. The app also provides valuable insights into customer behavior, allowing businesses to tailor their messages and improve the shopper experience. Additionally, the app features automated replies and FAQs to expedite issue resolution, providing a personalized chat experience. Overall, the Shopify Inbox app is focused on improving customer engagement and creating a personalized shopping journey.

In contrast, the Klaviyo: Email Marketing & SMS app takes a data-driven approach to marketing. It centralizes and utilizes data from over 300 integrations, allowing for personalized consumer targeting. The app offers pre-built templates for various communication channels such as email, SMS, forms, and mobile push features, saving time and supporting business growth. It also allows businesses to create segments based on historical and real-time behaviors for precise targeting. Additionally, the app provides coupon codes for automated flows and campaigns to track performance seamlessly. The Klaviyo app is focused on centralizing data, saving time with ready-to-use templates, and optimizing marketing efforts through automation and personalization.

Attribute
Shopify Inbox Shopify AppShopify Inbox
Klaviyo: Email Marketing & SMS Shopify AppKlaviyo: Email Marketing & SMS
Average Rating 4.7 out of 5 4.6 out of 5
Number of Reviews 5757 3054
Estimated Installs 387721 340916
Min Price $0.00 $0.00
Max Price $0.00 $30.00
Works With
Install App

Share your thoughts

You might also like...

Recommended Shopify Apps