Engage in real-time conversations with customers while they browse your store. This messaging tool streamlines customer interactions, allowing for personalized communication informed by live insights such as viewed products, items in their cart, and prior orders. This capability enables tailored recommendations and discounts, effectively driving up average order values.
The platform's AI-driven features ensure swift responses to inquiries, boosting conversion rates significantlyβby up to 69%. Leveraging suggested replies and instant answers empowers merchants to assist customers promptly, transforming inquiries into sales effortlessly.
In addition, maintaining a proactive approach to customer service fosters trust and loyalty, turning casual shoppers into repeat customers. With this app, merchants not only facilitate smoother transactions but also enrich the overall shopping experience, making connections that count.