LiveSupporti ‑ Live Chat

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Enhance customer satisfaction and boost sales by chatting with visitors in real-time on your store.
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What Owlfred thinks...

If you're looking to engage with your customers in real-time and provide a great experience, LiveSupporti's live chat feature can help you boost sales and keep your customers happy!

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
December 11, 2024

Enhance Customer Experience with Real-Time Chat Support

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Engage with visitors directly as they navigate through your store with this advanced live chat solution. The platform empowers store owners to facilitate real-time conversations, providing immediate assistance and resolving inquiries swiftly. This interaction fosters a deeper connection with customers, enhancing their shopping journey and potentially increasing conversion rates.

Equipped with features that support proactive chats and customizable appearances, it seamlessly integrates with your existing workflow. Personalized responses can lead to customer satisfaction and loyalty, paving the way for repeat business. Stay ahead of your competition by offering instant support that reinforces trust and credibility, ensuring that no question goes unanswered and every visitor feels valued.

Transform customer interactions into meaningful exchanges and witness an uplift in both engagement and satisfaction with this essential tool for modern e-commerce.

Features

See who is browsing your store in real-time
Monitor your customer's Shopify cart content
Customize the chat box colors to match your brand
Display the chat box in multiple languages
Utilize a ticketing system for improved customer collaboration

Benefits

Increase customer engagement and satisfaction by offering immediate support and assistance, leading to higher retention rates and repeat purchases
Monitor real-time visitor activity and Shopify cart contents to anticipate customer needs and provide personalized recommendations, ultimately driving up average order value
Customizable branding and multilingual support create a seamless, on-brand experience for international customers, increasing global reach and conversions

About the Vendor

LiveSupporti
Izola planina 123, Ruse, 7000, BG
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Free plan available
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MaximumΒ Price:
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Sure, let's talk about LiveSupporti - Live Chat! This app is essentially a customer service game-changer. With no known installs, but remember it's a backend app, it's a hidden gem waiting for you to utilize. Despite its 2.5 star rating, the low review count of just 10 reviews indicates there may be more to this app than meets the eye. LiveSupporti offers you the opportunity to engage your customers in real-time, providing immediate help and answers. Features like real-time visitor monitoring, showing you who's browsing your store and their Shopify cart insights, giving you a peek into what customers are eyeing, add layers of valuable customer information. The app's branding feature lets your chat box vibe with your brand's aesthetics while a multilingual option enables you to chat with your international customers in their native language. Additionally, the ticketing system feature fosters better collaborations with your customers. On top of all these fabulous features, it's relatively affordable with a free plan and an upper limit of $5. So, if customer engagement is of prime importance to you, LiveSupporti may just be the ticket!

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Frequently Asked Questions

How beneficial is live chat for my online store?
Live chat can significantly improve customer service by addressing customer queries and issues instantly. It can also increase sales by providing immediate assistance to purchasing customers making them more likely to complete their purchases.
How can live chat enhance my customer service experience?
Live chat allows for real-time interaction with customers thereby resolving issues faster and enhancing their shopping experience. It makes communication more efficient as it allows for instant response especially during a purchase decision.
Why should I persuade my customers to use live chat support?
Encouraging customers to use live chat support helps in quicker issue resolution providing a seamless shopping experience. This direct communication channel also helps to build a personal connection with the customer fostering long term loyalty.
What's the best way to engage customers through live chat?
The best way to engage customers through live chat is by being proactive. Address their queries promptly show empathy for any issues they're facing and offer solutions in a friendly manner. Personalising the chat also enhances the overall interaction.

Shopify App Comparison: LiveSupporti ‑ Live Chat vs Pushdaddy WhatsApp, Live Chat - which is better?

We have evaluated two chat apps, LiveSupporti and Pushdaddy WhatsApp, Live Chat, both designed to enhance customer communication and improve the overall shopping experience. LiveSupporti focuses on real-time interactions and personalized support, seamlessly integrating live chat into your Shopify store. It allows you to see who is browsing your store in real-time, monitor customer behavior, and customize the chat box to match your branding. With LiveSupporti, you can increase customer engagement and satisfaction, leading to higher retention rates and repeat purchases. Additionally, its multilingual support creates a seamless experience for global customers, increasing conversions and expanding your reach.

On the other hand, Pushdaddy WhatsApp, Live Chat offers a versatile solution by combining WhatsApp and Live Chat functionality. It allows you to effortlessly switch between the two channels, ensuring engaging and responsive conversations with customers. Moreover, the app specializes in automation features such as order confirmations and abandoned cart recovery, driving successful conversions and enriching the customer journey. Pushdaddy also offers features like FAQ Answers for instant clarifications, integration with Facebook Messenger and Instagram for social media marketing, and a chatbot for automated answers to customer queries. With Pushdaddy, you can enhance customer service, streamline communication, and implement seamless marketing automation.

Both apps have their unique strengths, and the choice between them depends on your specific business needs. If you prioritize real-time interactions, customization, and multilingual support, LiveSupporti would be an excellent choice. On the other hand, if you value versatility, automation features, and social media integration, Pushdaddy WhatsApp, Live Chat could better suit your requirements. Regardless of the app you choose, integrating a live chat solution will undoubtedly enhance your customer service and contribute to a more delightful shopping experience.

Attribute
LiveSupporti ‑ Live Chat Shopify AppLiveSupporti ‑ Live Chat
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 2.5 out of 5 4.3 out of 5
Number of Reviews 10 4192
Estimated Installs 0 32292
Min Price $0.00 $0.00
Max Price $5.00 $0.00
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