Order Tracking ‑ pkge

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Enhance customer satisfaction and increase sales with seamless, branded order tracking and smart notifications.
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What Owlfred thinks...

Boost satisfaction & sales with branded tracking using Order Tracking - pkge to streamline order tracking in your store and provide automated e-mail notifications and SMS for engaging your customers post-purchase.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
December 10, 2024

Enhance Customer Experience with Seamless Order Tracking Solutions

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Enhancing customer satisfaction hinges on effective communication, especially in the realm of shipping. This powerful order tracking solution streamlines the process, offering a custom-designed interface tailored for the modern online shopper. Effortlessly notify customers of package updates through smart notifications sent directly via email or text. This comprehensive tool integrates with over 800 logistics companies, ensuring broad accessibility whether shipping locally or globally. The continually expanding network allows merchants to seamlessly connect with new carriers, keeping pace with evolving client needs. Users can tailor notifications to align with their brand voice, providing a coherent experience throughout the purchasing journey. With a simple setup, the app allows merchants to stay in control, managing the flow of information regarding package movements without the hassle. Reliable tracking not only builds trust but also fosters repeat business by turning anxious waits into informed experiences. Optimize customer relations with precise tracking at your fingertips.

Features

Automated e-mail notifications & SMS keep customers engaged
Enhance post-purchase experience with branded tracking updates
Gain insights with detailed tracking data for all packages
Automatically sync all orders to the pkge.net mobile app
Seamlessly connect to over 800 global logistic companies

Benefits

Save time and minimize errors in managing deliveries with a streamlined order tracking process
Expand your global reach and improve service delivery by connecting to over 800 worldwide logistic companies
Foster a flexible logistics approach tailored to diverse operational needs to adapt to your business requirements

About the Vendor

pkge
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Pricing

Free to install
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MaximumΒ Price:
$
349.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Whoo's looking for a top-notch order tracking solution for their Shopify store? It seems like "Order Tracking - pkg.net" has got you covered! This app claims to boost customer satisfaction and sales by providing a custom-designed, branded tracking service for your customers. The hoot is that it sends out smart notifications via email and SMS to keep customers updated about their package status. It boasts integrations with over 800 global and local logistics companies, promising that they consistently add new integrations and enhance existing ones. Features also include obtaining insightful tracking data for all packages and automatic addition of orders to the pkg.net mobile app for customers. Despite having 0 installs (owing to it being a backend app), it's received 3 stellar reviews, averaging a perfect 5, indicating early users are finding it super useful. What's more, they offer a free plan with additional charges, perfect if you wish to test the waters before going all in! So, if your store needs an upgrade in order delivery communication to provide a delightful post-purchase experience, Order Tracking - pkg.net sounds like a perfect solution!

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Frequently Asked Questions

How can I improve my order tracking system?
Improving your order tracking system can be achieved by a variety of methods. One way is by integrating a reliable order tracking app like 'Order Tracking - pkge' into your Shopify store. This tool provides real-time updates and a user-friendly interface, thereby increasing transparency and improving customer experience.
How can customers track their order Shopify?
Customers can easily track their orders on Shopify through the 'Order Tracking - pkge' app. Once the merchant integrates this app, customers will receive a tracking number associated with their order. They can use this number to check their order status anytime, thereby assuring timely updates and improving the overall customer experience.
How do you tell a customer that their order is delivered?
Informing customers about their order delivery can be effectively managed through automated notifications that apps like 'Order Tracking - pkge' offer. This includes sending timely order updates right from the moment of dispatch to delivery at the customer's doorstep. Feedback is instantaneously shared with the customer, ensuring they stay informed.
What is order tracking in e-commerce?
Order tracking in e-commerce refers to a mechanism that lets merchants and customers track the status and location of placed orders. It provides visibility into the entire delivery process from shipment to doorstep. Reliable apps like 'Order Tracking - pkge' make this process easy with real-time updates and simplification of the tracking process.

Shopify App Comparison: Order Tracking ‑ pkge vs Parcelous Order Tracking - which is better?

We have reviewed two order tracking apps, Order Tracking - pkge and Parcelous Order Tracking. Both apps offer streamlined order tracking processes, saving time and minimizing errors. However, there are key differences between the two that may impact your decision.

Order Tracking - pkge sets itself apart by offering a vast network of over 800 worldwide logistic companies, both local and international. This extensive connectivity allows for expanded global reach and improved service delivery. Additionally, the app prioritizes flexibility, allowing users to create connection solutions based on their specific operational needs. This adaptability ensures that the app can cater to a wide range of businesses requirements. With the automated email notifications and SMS feature, you can also engage your customers and keep them informed throughout the delivery process.

On the other hand, Parcelous Order Tracking targets Shopify users, providing a seamless integration and automation-oriented approach. The app functions as a fully-integrated assistant, retrieving tracking numbers from fulfillments and identifying potential carriers. It establishes a customer-facing tracking page on your store, allowing customers to effortlessly access their order status. By reducing support inquiries and empowering customers with self-service order tracking, Parcelous Order Tracking enhances the overall customer experience.

In conclusion, both apps offer valuable features and benefits. If you require global connectivity and flexibility, Order Tracking - pkge is the recommended choice. However, if you use Shopify and desire an automation-oriented approach that enhances customer experience, Parcelous Order Tracking is the way to go.

Attribute
Order Tracking ‑ pkge Shopify AppOrder Tracking ‑ pkge
Parcelous Order Tracking Shopify AppParcelous Order Tracking
Average Rating 5 out of 5 4.9 out of 5
Number of Reviews 3 60
Estimated Installs 0 467
Min Price $0.00 $0.00
Max Price $349.00 $49.99
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