We have reviewed two order tracking apps, Order Tracking - pkge and Parcelous Order Tracking. Both apps offer streamlined order tracking processes, saving time and minimizing errors. However, there are key differences between the two that may impact your decision.
Order Tracking - pkge sets itself apart by offering a vast network of over 800 worldwide logistic companies, both local and international. This extensive connectivity allows for expanded global reach and improved service delivery. Additionally, the app prioritizes flexibility, allowing users to create connection solutions based on their specific operational needs. This adaptability ensures that the app can cater to a wide range of businesses requirements. With the automated email notifications and SMS feature, you can also engage your customers and keep them informed throughout the delivery process.
On the other hand, Parcelous Order Tracking targets Shopify users, providing a seamless integration and automation-oriented approach. The app functions as a fully-integrated assistant, retrieving tracking numbers from fulfillments and identifying potential carriers. It establishes a customer-facing tracking page on your store, allowing customers to effortlessly access their order status. By reducing support inquiries and empowering customers with self-service order tracking, Parcelous Order Tracking enhances the overall customer experience.
In conclusion, both apps offer valuable features and benefits. If you require global connectivity and flexibility, Order Tracking - pkge is the recommended choice. However, if you use Shopify and desire an automation-oriented approach that enhances customer experience, Parcelous Order Tracking is the way to go.