17TRACK Order Tracking

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4408
Reviews
4408
Reviews
92286
Installs
Enhance customer satisfaction with seamless global order tracking, real-time notifications, and upsell opportunities.
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What Owlfred thinks...

Improve the shopper experience while boosting upsell opportunities by providing a self-service tracking page with 17TRACK Order Tracking‑PaySync!

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
January 4, 2025

Streamline Order Tracking and Enhance Customer Experience Effortlessly

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Simplifying order tracking transforms customer experience, alleviating the confusion surrounding order whereabouts. This app enables seamless tracking on a custom-branded page, minimizing customer inquiries about shipment status.

Real-time notifications keep customers informed, while strategically showcasing related products can encourage additional purchases. With comprehensive analytics at hand, merchants can optimize their shipping processes and make informed decisions. A unique feature allows merchants to hide the Chinese origin of products, catering to specific audience preferences with a single click.

Enhanced chargeback management and expedited fund releases through PayPal Push ensure financial efficiency for merchants. Customer support is accessible around the clock, ensuring that help is just a message away.

Optimize order management and engage customers effectively, fostering loyalty and satisfaction through clarity and convenience.

Features

Track international and domestic packages together with global tracking
Enable buyers to easily look up orders on your site with a customized tracking page
Notify customers instantly about order status changes with triggered emails
Provide buyer protection options against loss, damage, and delay
Gain valuable insights on shipment delivery and exception performance at a glance

Benefits

Streamline customer inquiries by offering a self-service tracking page
Drive incremental sales through decision-driving upsell and cross-sell opportunities on the tracking page
Accelerate funds release and reduce chargebacks with PayPal Push integration

About the Vendor

17TRACK
Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN
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Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN Map

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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
239.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

283 review in the last 30 days.

283 reviews in the last 30 days.

806 review in the last 90 days.

806 reviews in the last 90 days.

Install Trend Insights

119 install in the last 30 days.

119 installs in the last 30 days.

1935 install in the last 30 days.

1935 installs in the last 30 days.

Owlfred Review

With an impressive 4.9 average rating from 2675 reviews and over 100,000 installs, 17TRACK Order Tracking-PaySync is a highly recommended app for Shopify merchants looking to enhance the customer order tracking experience. This app not only helps reduce support requests but also boosts the overall shopper experience by providing a self-service tracking page. Additionally, the upsell opportunities and status notifications can drive incremental sales for your store. With features like global tracking, customized tracking pages, and triggered emails, this app offers comprehensive solutions to streamline order tracking processes and improve customer satisfaction.

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Frequently Asked Questions

Are there any upsell or cross-sell opportunities with 17TRACK Order Tracking-PaySync?
The app opens avenues for decision-driving upsell and cross-sell opportunities. Featured products displayed on the tracking page can drive incremental sales.
What customer support is available with 17TRACK Order Tracking-PaySync?
Customer support is available 24/7 through chat or email to assist with any doubts or issues.
Is there a solution for accelerating funds release and reducing chargebacks?
17TRACK Order Tracking-PaySync offers a solution to accelerate the funds release process and curtail chargebacks known as PayPal Push.
How does 17TRACK Order Tracking-PaySync help with order tracking?
The app includes a self-service tracking page that streamlines the ordering process and eliminates service requests by answering the common question - Where's my order?

Shopify App Comparison: 17TRACK Order Tracking vs Track123 Order Tracking 3D - which is better?

17TRACK Order Tracking-PaySync is a comprehensive app that simplifies the purchasing journey for customers by offering a self-service tracking page. This convenient tool eliminates the need for service requests by instantly providing customers with the information they need about their orders. Additionally, the app opens up opportunities for upselling and cross-selling through featured products displayed on the tracking page. With 24/7 chat or email support, businesses can provide a seamless and efficient shopping experience that maximizes revenue without compromising customer satisfaction. The app also offers a unique feature called PayPal Push that accelerates the funds release process and reduces chargebacks.

Track123 Order Tracking Upsell is another robust order tracking solution that aims to make the shipping process seamless for both Shopify merchants and customers. It features a sophisticated dashboard for tracking carrier performance, providing valuable insights for strategic decision-making. The app goes beyond typical parcel tracking capabilities by offering estimated delivery times and order status notifications to alleviate shopper anxiety and stimulate anticipation. It also includes a cross-selling feature that allows merchants to convert order tracking interactions into opportunities for additional revenue. With support for over 1200 couriers and the ability to mask merchandise origins, it is an ideal solution for dropshipping businesses with global sources.

Both apps offer valuable features and benefits, making it difficult to choose a clear winner. If you're looking for a solution that includes PayPal Push integration and focuses on driving incremental sales, 17TRACK Order Tracking-PaySync is the way to go. However, if you prioritize a comprehensive tracking dashboard, personalized product recommendations, and support for a wide range of couriers, Track123 Order Tracking Upsell is the recommended option. Ultimately, it depends on your specific needs and preferences.

Attribute
17TRACK Order Tracking Shopify App17TRACK Order Tracking
Track123 Order Tracking 3D Shopify AppTrack123 Order Tracking 3D
Average Rating 4.9 out of 5 4.9 out of 5
Number of Reviews 4408 4271
Estimated Installs 92286 36464
Min Price $0.00 $0.00
Max Price $239.00 $399.00
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