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Last Updated:
November 11, 2024

Streamlined Package Tracking to Enhance Customer Experience

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Streamlining the delivery experience can significantly reduce inquiries and improve customer satisfaction. This powerful tool allows customers to access real-time updates on their shipments directly from the store, ensuring they are always in the know about their package's whereabouts.

Consolidating all tracking numbers simplifies order management for both merchants and customers. With seamless Shopify integration, tracking information is readily available within the store interface, enhancing the purchasing experience. Additionally, the tracking page can be fully customized, allowing brands to showcase their unique identity while keeping customers informed.

The comprehensive shipment tracking capabilities minimize the need for customer support intervention, freeing up time for merchants to focus on other vital aspects of their business. Elevate the post-purchase experience and keep customers engaged through every step of their shipment journey.

Features

Send email and SMS notifications to keep customers updated on shipping status changes
Create a branded and customizable tracking page within your store
Access a shipment status history dashboard
Harmoniously integrate with Shopify for direct customer visibility into order journeys
Customize the tracking page to reflect your unique brand aesthetic and provide a consistent shopping experience

Benefits

Reduce time spent on customer support by consolidating all tracking numbers into one accessible hub, creating an efficient tracking system for merchants
Enhance customer trust and satisfaction by providing direct visibility into their order's journey, improving their shopping experience
Customize the tracking page to reflect your unique brand aesthetic, delivering a consistent and personalized shopping experience

About the Vendor

DevCloud LLC
2035 Sunset Lake Road, Suite B-2, Newark, DE, 19702, US
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2035 Sunset Lake Road, Suite B-2, Newark, DE, 19702, US Map

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Pricing

From $2.99/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
2.99
MaximumΒ Price:
$
99.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Don't let your feathers get ruffled by complex shipment tracking, instead glide through it with "Shipping Tracker by DevCloud." An almighty backend app that aims to wing down your customer support queries by keeping customers updated about their packages' locations. With 134 satisfied owl eyes giving it an average rating of 4.4, it's clear that this app hoots with value. It will not only nest all your tracking numbers in one place but also soars further to fully integrate with your Shopify store. Plus, you can add your own brand charm and customize the tracking page that your customers see. Other notably sharp claws include sending email and SMS updates to your customers and a fancy shipment status history dashboard. Surely, an ideal helper for Shopify merchants seeking to enhance their customer order tracking. All these come with a rather featherlight pricing from $2.99/month that comes with a 14-day free trial. With Shipping Tracker by DevCloud, every shipment tracking detail is simply a hoot away.

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Frequently Asked Questions

What does the Shipping Tracker by DevCloud do?
Shipping Tracker by DevCloud provides real-time tracking of your customers' orders. This enables merchants to keep customers informed about their order's journey.
What is customer order tracking?
Customer order tracking refers to the process of keeping a record of orders in transit, from placement to delivery. This helps in enhancing overall customer experience.
What is the importance of staying updated on industry trends and best practices in logistics?
Being updated on industry trends and best practices in logistics allows for efficient and successful order management. It also helps to implement strategies for smoother logistics operations.
What does DTD in shipping terms mean?
DTD stands for Door-to-Door in shipping terms. This is a type of shipping where the shipment is picked up from and delivered to specific addresses, rather than being transported from terminal to terminal. This ensures a faster and more convenient delivery process for customers.

Shopify App Comparison: Shipping Tracker by DevCloud vs Track123 Order Tracking 3D - which is better?

When comparing Shipping Tracker by DevCloud and Track123 Order Tracking Upsell, we can see that both apps have robust capabilities when it comes to tracking shipments and providing a seamless post-purchase experience for customers. However, there are some key differences between the two.

Shipping Tracker by DevCloud offers a consolidated hub for tracking numbers, reducing the need for repetitive customer support and saving merchants valuable time. The app also integrates harmoniously with Shopify, providing direct visibility into order journeys for customers. Additionally, the customizable tracking page allows merchants to reflect their unique brand aesthetic, delivering a consistent and personalized shopping experience. Overall, Shipping Tracker by DevCloud enhances customer trust and satisfaction, while also providing an efficient tracking system for merchants. We highly recommend this app for its ease of use and ability to streamline the ecommerce shipping process.

On the other hand, Track123 Order Tracking Upsell offers a range of advanced features, such as a sophisticated dashboard for tracking carrier performance and the ability to hide specific keywords or carriers for dropshipping businesses. The app also provides estimated delivery times and order status notifications to reduce customer anxiety and stimulate anticipation. Additionally, the app includes a cross-selling feature, allowing merchants to convert tracking interactions into revenue opportunities through personalized product recommendations. With support for over 1200 couriers and the ability to mask merchandise origins, Track123 Order Tracking Upsell is a comprehensive solution for merchants managing shipments from multiple global sources. We highly recommend this app for its advanced features and ability to drive customer satisfaction and additional sales.

Attribute
Shipping Tracker by DevCloud Shopify AppShipping Tracker by DevCloud
Track123 Order Tracking 3D Shopify AppTrack123 Order Tracking 3D
Average Rating 4.1 out of 5 4.9 out of 5
Number of Reviews 136 3932
Estimated Installs 0 37182
Min Price $2.99 $0.00
Max Price $99.99 $399.00
Works With Shopify Flow, Checkout, Loox, Klaviyo, Dsers CJ Dropshipping, Bing Microsoft Translator, Paypal&Stripe, Instagram
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