Last Updated:
September 4, 2024

Turn Your Visitors into Customers with Facebook Live Chat

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There is no denying the power of direct communication in today’s fast-paced commerce world. The Facebook Live Chat application is designed to harness this power by integrating your Shopify store with Facebook Messenger. This efficient tool allows you to engage with every potential customer, ensuring that no lead goes unnoticed.

Transform casual store browsers into loyal customers through real-time, personalized conversations. This tool's high-level functionality allows you to instantly view customer profiles, offering key insights that aid personalized engagement and, ultimately, sales conversion. The ability to chat with customers at any time ensures they receive optimal support, fostering stronger relationships.

Maintaining contact details of each visitor for future communications establishes a robust customer database. This has the advantage of providing quick and easy access to your audience base for promotional messages or customer surveys. Keep your customers just a click away and engage them at just the right moment.

The Facebook Live Chat app successfully utilizes the prominence of social media in today's business environment, facilitating direct, authentic, and swift interactions. Offering a user-friendly interface, this invaluable tool is a must-have for those desiring to optimize customer communication and conversion.

Features

Integrate your Shopify store with Facebook Messenger for direct communication with potential customers
Engage in real-time, personalized conversations to convert casual store browsers into loyal customers
Instantly view customer profiles to gain key insights that enhance personalized engagement and increase sales conversion
Maintain a robust customer database by saving contact details for future communications and easy access for promotional messages
Facilitate direct, authentic, and swift interactions by utilizing the prominence of social media for optimal customer communication and conversion

Benefits

Engage with every potential customer in real-time, transforming casual store browsers into loyal customers through personalized conversations
View customer profiles instantly for key insights that aid personalized engagement, ultimately increasing sales conversion
Maintain a robust customer database by saving contact details for future communications, allowing quick and easy access for promotional messages or customer surveys

About the Vendor

SeedGrow
Nha Trang, Nha Trang, 65000, VN
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Nha Trang, Nha Trang, 65000, VN Map

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Price: Free
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Owlfred Review

Whoo are you ready for a chat revolution? Let's spin the conversation about "Facebook Live Chat" by SeedGrow--a Shopify app aiming to turn every visitor into a customer for your Shopify store. This clever app integrates seamlessly with Facebook Messenger to provide real-time, friendly customer support. An intuitive tool for growing the Facebook fan-base for your business, Facebook Live Chat is known for ensuring no customer inquiries or messages are missed. Some reviewers have a hoot, while a few others gave some dismal peeps. With an average rating of 1.3 from 4 reviews, it might not be everyone's 'prey-fect' catch. But with features like unlimited chat history, the ability to chat with multiple customers simultaneously, and easy profile viewing, it's an app worth looking into, espeically as it comes with a sweet price tagβ€”free! While the user-base isn't as big as the Atlantic, with around 39 installs, it could be your next nest egg for customer support. So, flap your wings and give it a go, you could be a step closer to turning every visitor into a faithful customer.

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Frequently Asked Questions

What is Facebook Live Chat and how it benefits my business?
Facebook Live Chat is a Shopify app that lets you connect with your customers directly through Facebook messages on your website. It helps increase customer satisfaction by answering queries in real-time.
Can Facebook Live Chat enhance my customer support service?
Absolutely. With Facebook Live Chat, your customers can get immediate assistance. This instant communication can improve your customer service response time and help resolve issues promptly.
How can I add a Facebook Live Chat to my website?
Once you install the Facebook Live Chat app from Shopify App Marketplace, you can link it with your Facebook business page. Follow the app’s instructions to incorporate the chat widget on your website.
Is immediate business support provided through Facebook Live Chat?
Yes. Facebook Live Chat makes it possible for you to provide instant support. You can answer all customer queries promptly, enhancing your customer support and overall user experience.

Shopify App Comparison: Facebook Live Chat vs Zotabox Facebook Chat - which is better?

The Facebook Live Chat app offers a wide range of capabilities and features to optimize customer communication and conversion. With this app, you can engage with every potential customer in real-time through personalized conversations, transforming casual store browsers into loyal customers. The ability to view customer profiles instantly provides key insights for personalized engagement, ultimately increasing sales conversion. Additionally, the app allows you to maintain a robust customer database by saving contact details for future communications, enabling quick and easy access for promotional messages or customer surveys. By seamlessly integrating your Shopify store with Facebook Messenger, you can take advantage of the prominence of social media for authentic and swift interactions.

On the other hand, the Facebook Live Chat app also offers personalized Messenger-based support for enhanced customer service experience. This app allows customers to reach out using their personal Messenger accounts, making the communication process more personal and direct. One standout feature is the capability to store and access message histories indefinitely, ensuring readily accessible conversation threads for informed and detailed customer interactions. The app also includes a built-in notepad function within Messenger, simplifying customer communication with easy referencing. These features contribute to the overall quality of your Shopify store's support system, enhancing customer satisfaction and loyalty.

Based on the capabilities and features provided by both apps, we recommend both apps to enhance your customer communication and optimize sales conversion. The Facebook Live Chat app offers seamless integration with Facebook Messenger and leverages the prominence of social media for direct and authentic interactions. On the other hand, the Messenger-based support and message history storage capabilities of the Facebook Live Chat app contribute to an enhanced customer service experience. Ultimately, both apps provide valuable tools to engage with potential customers, increase sales conversion, and foster stronger relationships with your audience.
Attribute
Facebook Live Chat Shopify AppFacebook Live Chat
Zotabox Facebook Chat Shopify AppZotabox Facebook Chat
Average Rating 1.3 out of 5 4.7 out of 5
Number of Reviews 4 107
Estimated Installs 32 0
Min Price $0.00 $12.99
Max Price $0.00 $79.98
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