Shippy

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Improve customer service with Shippy - track orders and update customers on their urgent orders.
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What Owlfred thinks...

Shippy is a must-have app for Malaysian businesses looking to easily track their local courier shipments and provide top-notch customer service.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
August 23, 2024

Track Your Customer Orders and Improve Your Customer Service

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Transform the order tracking landscape of your e-commerce business with a powerful app that's focused on customer satisfaction. This solution not only simplifies the challenging task of tracking customer orders but also provides critical real-time updates to your customers about their orders. Offering relief in high-demand seasons by effectively managing extensive customer data, the app allows you to focus on enhancing the overall customer experience. With this, meet your customer's urgency and keep them informed about every stage of their order journey.

At the forefront of order tracking tools, this app is designed to streamline and homogenize your order management across various customer orders simultaneously. Combining operational efficiency with uncompromised accuracy, it ensures that your customers always receive the information they need, precisely when they need it. Witness significant improvements in your customer service operations by leveraging this powerful tracking tool. Transform the narrative of customer service in your business and watch as customer satisfaction and brand loyalty take a turn for the better!

Features

Track customer orders in real-time, providing critical updates at every stage of the order journey
Streamline order management across multiple orders simultaneously, ensuring operational efficiency and accuracy
Manage extensive customer data efficiently during high-demand seasons
Enhance overall customer experience by focusing on customer satisfaction and brand loyalty
Improve customer service operations with powerful order tracking tool

Benefits

Increase customer satisfaction and brand loyalty by providing critical real-time order updates, keeping customers informed about every stage of their order journey
Streamline and homogenize order management, improving operational efficiency and accuracy, leading to significant improvements in customer service operations
Effectively manage extensive customer data during high-demand seasons, allowing you to focus on enhancing the overall customer experience

About the Vendor

LA STUDIOS
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Shippy, developed by LA STUDIOS, is a specialized app designed to track courier shipments specifically within Malaysia. While there aren't recorded installs due to its backend nature, three Shopify merchants have given this shipment tracker a flawless 5/5 star rating. Shippy is a handy tool for high season logistics, helping to manage orders and keep track of customer locations. Its key feature is to keep your customers updated on their orders in real-time which can significantly improve your customer service. The supported courier services include Poslaju, Skynet, GDex, DEXI, CityLink, Nationwide, Abx, Lex, NinjaVan, Airpak, FedEx Express, GoGet, and more services are expected to be added in the future. You don't have to worry about its affordability since Shippy is offered at no cost. Remember, this app is tailored only for Malaysia courier services, so it's a perfect choice if your business operates primarily in this geographical area. Worth giving a flutter, Shippy is the one-stop-shop for all your order tracking wrinkles!

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Frequently Asked Questions

How do you track customer service?
Through customer service metrics such as first response time, customer satisfaction score, and resolution rate.
How would you improve customer service?
By implementing customer feedback, offering proactive support, and providing staff training.
Which processes do you follow to track the progress of customer orders?
Through order management systems that provide real-time updates and visibility into the order process.
How do you keep track of customer needs and wants?
By conducting customer surveys, tracking customer feedback, and staying updated on customer behavior trends.

Shopify App Comparison: Shippy vs Chatfunnels Messenger Chatbots - which is better?

The Shippy app is a powerful tool for e-commerce businesses that want to enhance their customer satisfaction and streamline order tracking. With real-time updates and critical information at every stage of the order journey, your customers will be informed and satisfied. The app also allows for efficient management of extensive customer data during high-demand seasons, freeing up your time to focus on improving the overall customer experience. The Shippy app is a game-changer for customer service operations, resulting in increased brand loyalty and customer satisfaction.

In comparison, the Chatfunnels Messenger Chatbots app offers a fresh approach to e-commerce communication. By leveraging Facebook Messenger, you can increase customer engagement and interaction rates, leading to higher conversion rates and sales. The app's personalized conversations and human-like conversation features create an engaging and delightful shopping experience for your customers. With the ability to reduce cart abandonment rates and drive higher revenue, this app is a must-have for any online store looking to stay ahead in the modern era of e-commerce communication. Embrace the future of customer interaction and enhance your store's performance with the Chatfunnels Messenger Chatbots app.

Attribute
Shippy Shopify AppShippy
Chatfunnels Messenger Chatbots Shopify AppChatfunnels Messenger Chatbots
Average Rating 5 out of 5 5 out of 5
Number of Reviews 3 1
Estimated Installs 0 0
Min Price $0.00 $0.00
Max Price $0.00 $29.00
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