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The best operation apps for Shopify in 2024

Written by
Adam Sturrock
Published on
May 19, 2024

Shopify, the leading e-commerce platform, is home to over 2 million active stores, representing a substantial 20% of the global e-commerce market. Shopify is especially renowned for accommodating a diverse range of merchants, from newcomers setting up their first store to large enterprises and household brands. The platform provides a wide array of free and paid templates, effectively reducing development costs. However, with over 7,000 Shopify apps available, choosing the right operation apps for your Shopify store is crucial for effective business growth and efficient operation. This selection process and the resulting operation apps utilized can significantly impact the management and scalability of a Shopify store.

With this in mind, this guide has been crafted to help Shopify merchants select the best operation apps for 2024. These apps cater to a wide range of needs, from order and inventory management to customer support and workflow automation. Whether you're a beginner eCommerce store owner or a seasoned Shopify entrepreneur, the right operation apps can streamline your processes, boost productivity, and enhance the overall performance of your online store.

Our recommendations focus on top-rated operation apps that are user-friendly, reliable, and designed to optimize various aspects of running a Shopify store. By integrating these apps into your business operations, you can not only save time and effort but also ensure smoother and more efficient workflows that contribute to long-term success and growth in the competitive e-commerce market.

Without further ado, let's explore our top picks for the best operation apps for Shopify in 2024!

#1 Shopify App Award

1. Store Watchers

Store WatchersStore WatchersMonitor your store while you sleep with test automationStore WatchersStore WatchersMonitor your store while you sleep with test automation

Free plan available. Free trial available.

Maintaining optimal storefront operations can be simplified with this dedicated app that acts as your all-seeing monitor, readily alerting you to any operational issues and allowing immediate action. This unique solution efficiently automates routine tests on an array of functionalities, including customer login procedures, product search efficiency, 'add-to-cart' button responsiveness, and more, ensuring seamless store operations round the clock.

Beyond standard tests, customization offered by a special browser extension allows merchants to deploy tests personalized to their store's unique needs. Additionally, users can leverage pre-set tests, providing a level of flexibility that meets all merchant requirements. By ensuring regular check-ups on store functionality, this resource-efficient solution saves you time while providing reassurance and confidence in your online store's consistent performance.

This comprehensive tool dismantles the complexity of store maintenance, offering an intuitive interface that enables straightforward setup of checks and quick issue remediation. Secure a smooth shopping experience for your customers and enjoy peace of mind, knowing this robust automated system is ceaselessly safeguarding your store's operations.

Store Watchers is developed and maintained by Store Watchers.

Store Watchers has an average rating of 5 out of 5 stars with 2 reviews from Shopify stores.

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#2 Shopify App Award

2. Return Prime: Return โ†’ Revenue

Return Prime: Return โ†’ RevenueReturn Prime: Return โ†’ RevenueConvert returns into revenue with Return PrimeReturn Prime: Return โ†’ RevenueReturn Prime: Return โ†’ RevenueConvert returns into revenue with Return Prime

Price: Free

Experience streamlined and centralized management of all returns, exchanges, and refunds with this sophisticated and intuitive solution. Perfect for overseeing and automating returns processes, the app integrates seamlessly with popular logistics and third-party logistics (3PL) for an optimized returns operation.

The intelligent platform enables users to dispatch return labels promptly, action refunds via store credit, and facilitate convenient in-store returns. This increases not only operational efficiency but also customer satisfaction. Migrate swiftly and effortlessly from any other returns management app to make the most of these groundbreaking features.

Whether it's a small business or an e-commerce giant, this app has the power to transform customer returns into a smooth and hassle-free process. Enhance operational agility, customer experience, and returns handling, all while maintaining a high degree of control and visibility over the entire returns process. Get set for an empowered future of e-commerce returns management!

Return Prime: Return โ†’ Revenue is developed and maintained by Appsdart Solutions Private Limited.

Return Prime: Return โ†’ Revenue has an average rating of 5 out of 5 stars with 682 reviews from Shopify stores.

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#3 Shopify App Award

3. Releasit Cash On Delivery

Releasit Cash On DeliveryReleasit Cash On DeliveryAdd a Fee to Your Cash On Delivery OrdersReleasit Cash On DeliveryReleasit Cash On DeliveryAdd a Fee to Your Cash On Delivery Orders

Free plan available

Refine your customers' shopping experience by personalizing the Cash on Delivery (COD) payment option with this versatile Shopify app. This tool leaves no stone unturned in giving you the full reigns in tailoring the COD process, therefore protecting your bottom line without compromising customer satisfaction.

With this application, you can apply custom fees -- whether through a fixed amount or percentage-based structure -- to all COD transactions. This adjustable feature ensures that you effortlessly offset any extra operational costs and further promotes the convenience of prepaid orders.

Not all orders are created equal and this app acknowledges that. Hide or unhide the COD option upon checkout depending on multiple factors, including total order value, customer location, specific products, and collections among others. And for those challenging clients, be at ease with the confidence to conceal the COD method with a simple click.

Forget the hassle of intricate installations and customization processes as this app guarantees a user-friendly configuration and set-up within 5 minutes, aided by straightforward tutorials. Optimize your Shopify experience today.

Releasit Cash On Delivery is developed and maintained by Releasit.

Releasit Cash On Delivery has an average rating of 4.9 out of 5 stars with 676 reviews from Shopify stores.

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4. POWR Live Chat Support

POWR Live Chat SupportPOWR Live Chat SupportDeliver top service by meeting customers where they arePOWR Live Chat SupportPOWR Live Chat SupportDeliver top service by meeting customers where they are

Free plan available

Achieve unparalleled customer support with this advanced live chat feature tailored to Shopify merchants. Wielding the power of Facebook Messenger, this app offers real-time communication for your store, enhancing response times and customer satisfaction. Installation is a breeze, no coding skills required, and customizations can be made to harmonize with your unique branding.

The app comes with an automated feature that kicks in every time a new chat is initiated. By delivering instant notifications to your mobile device, it ensures that you're always on top of customer inquiries, regardless of your location or the time. This means you can promptly answer any questions a prospective shopper might have, helping to expedite purchase decisions.

Beat competitors by staying abreast of customers' needs, making more effective sales, and cultivating loyal shoppers. Seamless communication is the future of e-commerce, and with this app, you can be a step ahead in delivering top-of-the-line customer service.

POWR Live Chat Support is developed and maintained by POWR.io.

POWR Live Chat Support has an average rating of 4.6 out of 5 stars with 136 reviews from Shopify stores.

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5. SEON Fraud Prevention

POWR Live Chat SupportSEON Fraud PreventionLess fraud and lost inventory, more revenue for your store!POWR Live Chat SupportSEON Fraud PreventionLess fraud and lost inventory, more revenue for your store!

Free plan available. Free trial available.

Combat fraud and manage chargebacks effortlessly using a smart, cost-effective solution specifically designed for your online business. This savvy tool allows you to effectively customize your store's fraud prevention measures to balance between approval rates and risk thresholds optimally. No more paying for expensive chargeback protection services that don't provide the flexibility you need.

This tool utilises real-time transaction analysis that scrutinizes a plethora of data points such as email, phone number, IP details, card information, device data and behavioural patterns, ensuring maximum protection. Leveraging the power of technologically advanced AI and machine learning algorithms, this resource ensures effective and efficient transaction validation, while significantly reducing instances of fraud.

With the flexibility to craft a strategy tailored to your store's unique risk profile, take charge of your online business's safety with a remarkably intuitive and robust solution. Shun a one-size-fits-all approach and embrace the ability to mold your fraud prevention strategy to your business's unique needs, providing an unmatched layer of security and peace of mind.

SEON Fraud Prevention is developed and maintained by SEON Technologies Ltd..

SEON Fraud Prevention has an average rating of 3.9 out of 5 stars with 59 reviews from Shopify stores.

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We hope you found this guide on the top operation apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify operation apps FAQ

Which operation apps do I need for my Shopify store?

Youโ€™ll want to take advantage of the many operation apps and integrations available to make your Shopify store the best it can be. Every operation app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify operation app!

What is the best operation app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that Store Watchers is one of the top Shopify operation apps available for merchants in 2024.

With that said, itโ€™s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify operation app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many operation apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many operation apps are recommended for Shopify?

We recommend including atleast one operation app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great operation apps that will help you run your business as smoothly as possible.

Can I build my own custom operation app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build operation apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a operation app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable operation Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!

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