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The best operation apps for Shopify in 2024

Written by
Adam Sturrock
Published on
May 19, 2024

Shopify, the leading e-commerce platform, is home to over 2 million active stores, representing a substantial 20% of the global e-commerce market. Shopify is especially renowned for accommodating a diverse range of merchants, from newcomers setting up their first store to large enterprises and household brands. The platform provides a wide array of free and paid templates, effectively reducing development costs. However, with over 7,000 Shopify apps available, choosing the right operation apps for your Shopify store is crucial for effective business growth and efficient operation. This selection process and the resulting operation apps utilized can significantly impact the management and scalability of a Shopify store.

With this in mind, this guide has been crafted to help Shopify merchants select the best operation apps for 2024. These apps cater to a wide range of needs, from order and inventory management to customer support and workflow automation. Whether you're a beginner eCommerce store owner or a seasoned Shopify entrepreneur, the right operation apps can streamline your processes, boost productivity, and enhance the overall performance of your online store.

Our recommendations focus on top-rated operation apps that are user-friendly, reliable, and designed to optimize various aspects of running a Shopify store. By integrating these apps into your business operations, you can not only save time and effort but also ensure smoother and more efficient workflows that contribute to long-term success and growth in the competitive e-commerce market.

Without further ado, let's explore our top picks for the best operation apps for Shopify in 2024!

#1 Shopify App Award

1. Store Watchers

Store WatchersStore WatchersMonitor your store while you sleep with test automationStore WatchersStore WatchersMonitor your store while you sleep with test automation

Stay ahead of the competition with a powerful tool designed to monitor market activity effortlessly. This app provides insightful alerts about competitor pricing changes, inventory adjustments, and promotional strategies, allowing merchants to make informed decisions based on real-time data.

By tracking competitors, users gain a strategic advantage, ensuring pricing is competitive and marketing efforts are aligned with market trends. The straightforward interface simplifies the monitoring process, making it easy to access vital information without overwhelming complexity.

Gain insights into market dynamics to refine product offerings and improve sales strategies. With this invaluable resource, business owners can proactively respond to market shifts, fostering growth and customer retention.

Store Watchers is developed and maintained by Store Watchers.

Store Watchers has an average rating of 5 out of 5 stars with 2 reviews from Shopify stores.

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#2 Shopify App Award

2. Return Prime: Return β†’ Revenue

Return Prime: Return β†’ RevenueReturn Prime: Return β†’ RevenueConvert returns into revenue with Return PrimeReturn Prime: Return β†’ RevenueReturn Prime: Return β†’ RevenueConvert returns into revenue with Return Prime

Free plan available

Managing returns can often feel like a daunting task, but an all-encompassing solution transforms this significant aspect into a streamlined process. This app centralizes the management of returns, exchanges, and refunds, allowing merchants to offer an efficient customer experience. Effortlessly send return labels, provide in-store return options, and choose to refund via store creditβ€”all from a single dashboard. The intuitive interface simplifies the entire returns cycle, reducing time spent on manual tasks and enhancing productivity. Seamless integration with preferred logistics and warehouse management systems ensures that every return operation runs smoothly. Transitioning from another returns platform is straightforward, making it easy to adopt a modern alternative that eliminates the hassle of managing returns. Ultimately, this tool enables retailers to turn potential revenue loss into opportunities, ensuring that returns are no longer just a headache but a pivotal component of customer satisfaction.

Return Prime: Return β†’ Revenue is developed and maintained by Appsdart Solutions Private Limited.

Return Prime: Return β†’ Revenue has an average rating of 4.9 out of 5 stars with 785 reviews from Shopify stores.

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#3 Shopify App Award

3. Releasit Cash on Delivery COD

Releasit Cash on Delivery CODReleasit Cash on Delivery CODAdd a Fee to Your Cash On Delivery OrdersReleasit Cash on Delivery CODReleasit Cash on Delivery CODAdd a Fee to Your Cash On Delivery Orders

Free plan available

Streamline the Cash on Delivery experience with a fully customizable payment solution that caters to your store's unique needs. Establish a tailored fee structure, whether as a fixed rate or percentage, ensuring additional costs are covered while encouraging customers to opt for prepaid options.

Gain control over the checkout process by dynamically hiding or displaying the Cash on Delivery option based on specific criteria such as order total, geographical location, or customer behavior. This feature enables merchants to minimize risks associated with unreliable customers and to refine the purchasing journey.

Within minutes, configure settings effortlessly thanks to intuitive step-by-step tutorials designed for efficiency. Enhance operational effectiveness and foster a more favorable payment landscape without the hassle.

Releasit Cash on Delivery COD is developed and maintained by Releasit.

Releasit Cash on Delivery COD has an average rating of 4.9 out of 5 stars with 788 reviews from Shopify stores.

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4. POWR: Live Chat

POWR: Live ChatPOWR: Live ChatDeliver top service by meeting customers where they arePOWR: Live ChatPOWR: Live ChatDeliver top service by meeting customers where they are

Free plan available

Transform customer engagement with a robust support tool that integrates seamlessly with WhatsApp, Facebook Messenger, and Telegram. Offering an effortless setup, merchants can customize chat options without any coding knowledge, ensuring a tailored experience that reflects their brand.

Real-time notifications create a responsive communication channel, allowing merchants to address customer inquiries instantly. The automated initiation of chats invites shoppers to connect, facilitating timely responses that can convert interest into sales.

This integrated solution simplifies the support process, fostering stronger customer relationships and enhancing loyalty. By streamlining interactions through familiar messaging platforms, a more personalized shopping experience is created, elevating satisfaction and driving repeat business.

POWR: Live Chat is developed and maintained by POWR.io.

POWR: Live Chat has an average rating of 4.6 out of 5 stars with 136 reviews from Shopify stores.

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5. SEON Fraud Prevention

POWR: Live ChatSEON Fraud PreventionLess fraud and lost inventory, more revenue for your store!POWR: Live ChatSEON Fraud PreventionLess fraud and lost inventory, more revenue for your store!

Free to install. Free trial available.

Fraud and chargebacks pose persistent challenges for online merchants, threatening both profits and customer trust. This app empowers store owners to reclaim control over their transactions without incurring exorbitant costs typically associated with chargeback protection services.

Leveraging the capabilities of artificial intelligence and machine learning, the application conducts real-time assessments of multifaceted data points including email addresses, phone numbers, IP addresses, card details, device specifications, and user behavior. Such comprehensive validation ensures transactions align with the specific risk profile of each store, allowing for customized approval rates that balance security with customer experience.

Prioritizing both efficiency and effectiveness, this solution equips merchants with the tools needed to reduce fraudulent activities while maintaining a seamless shopping journey for legitimate customers. Secure payment processing is no longer a luxuryβ€”it's a necessity.

SEON Fraud Prevention is developed and maintained by SEON Technologies Ltd..

SEON Fraud Prevention has an average rating of 3.9 out of 5 stars with 59 reviews from Shopify stores.

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We hope you found this guide on the top operation apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify operation apps FAQ

Which operation apps do I need for my Shopify store?

You’ll want to take advantage of the many operation apps and integrations available to make your Shopify store the best it can be. Every operation app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify operation app!

What is the best operation app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that Store Watchers is one of the top Shopify operation apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify operation app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many operation apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many operation apps are recommended for Shopify?

We recommend including atleast one operation app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great operation apps that will help you run your business as smoothly as possible.

Can I build my own custom operation app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build operation apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a operation app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable operation Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!

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