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The best cart recovery apps for Shopify in 2024

Written by
Adam Sturrock
Published on
May 19, 2024

Shopify has swiftly gained popularity as an eCommerce platform that caters to businesses of all shapes and sizes. With millions of active stores functioning on it, ranging from first-time entrepreneurs to bustling enterprises, its unanimous ability to cater to both sides of the spectrum effortlessly has granted it its well-deserved repute.

A key feature is the expansive library of Shopify apps, directly addressing varied merchant requirements and enhancing their store functionality. Among these, the cart recovery apps play a pivotal role in overall sales improvement. High cart abandonment is indeed a vexing issue faced by many online merchants and, if left unchecked, can command a heavy toll on profits.

As of 2024, the Shopify app store is teeming with over 8,000 applications. The potential to choose from such a broad range is fantastic but can also induce some confusion, especially with newer app categories like cart recovery.

This crucial guide has been designed with the intent of assisting all Shopify merchants, especially those experiencing high cart abandonment rates, by introducing top-of-the-line cart recovery apps. It's important to remember that an effective cart recovery app can stir your store towards diminished cart abandonment, optimize user experience, and, in turn, spur sales growth.

So, hop on board as we navigate through our curated list of the best Shopify cart recovery apps in 2024, aimed at enhancing your store's shopping experience and streamlining revenue generation.

#1 Shopify App Award

1. Ctx: WhatsApp Chat + Marketing

Ctx: WhatsApp Chat + MarketingCtx: WhatsApp Chat + Marketingmultiple choice for whatsapp chat button, chat, faqs, contact usCtx: WhatsApp Chat + MarketingCtx: WhatsApp Chat + Marketingmultiple choice for whatsapp chat button, chat, faqs, contact us

Free plan available. Free trial available.

Engage customers directly with a versatile chat solution that seamlessly integrates WhatsApp functionalities into your online store. This comprehensive widget encompasses live chat support, detailed FAQs, order tracking, and easy contact options, all streamlined through an intuitive interface. Leverage both manual and automated messaging to recover abandoned carts, verify cash-on-delivery orders, confirm transactions, and request product reviews. The dedicated mobile app empowers merchants to manually oversee cart recovery efforts, adding a personal touch where needed. Marketing capabilities augment your sales strategy with ready-to-use promotions and customized templates utilizing the WhatsApp Business API. Foster customer relationships and enhance response times with a shared inbox that efficiently manages inquiries, ensuring that no question goes unanswered. Drive engagement and streamline communication to elevate the shopping experience, establishing loyalty and trust with every interaction.

Ctx: WhatsApp Chat + Marketing is developed and maintained by Softpulse Infotech.

Ctx: WhatsApp Chat + Marketing has an average rating of 4.8 out of 5 stars with 743 reviews from Shopify stores.

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#2 Shopify App Award

2. Cartly Abandoned Cart Recovery

Cartly Abandoned Cart RecoveryCartly Abandoned Cart RecoveryAll-in-one Abandoned Cart Recovery DashboardCartly Abandoned Cart RecoveryCartly Abandoned Cart RecoveryAll-in-one Abandoned Cart Recovery Dashboard

Free plan available. Free trial available.

Transform lost sales into loyal customers with a robust system designed for recovering abandoned carts. This application meticulously tracks cart activity, checkout attempts, and completed orders, facilitating targeted retargeting through automated email marketing and web push notifications.

Functionality includes sending timely cart reminders via email and push notifications, ensuring potential buyers are nudged back to their purchases. Additionally, an order follow-up campaign expresses gratitude towards customers, fostering relationships and encouraging repeat business. The app also features a creative discount mechanism through a Spin-a-sale spin wheel, adding an engaging twist to the shopping experience.

By effectively communicating with customers post-abandonment, the platform aids in driving conversions and nurturing lasting loyalty. Equip your Shopify store with the necessary tools to reclaim lost revenue and cultivate a devoted customer base.

Cartly Abandoned Cart Recovery is developed and maintained by Care Cart.

Cartly Abandoned Cart Recovery has an average rating of 4.8 out of 5 stars with 1180 reviews from Shopify stores.

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#3 Shopify App Award

3. FAVS Wishlist Bar

FAVS Wishlist BarFAVS Wishlist BarThe app will add buttons to all pages automatically.FAVS Wishlist BarFAVS Wishlist BarThe app will add buttons to all pages automatically.

From $9.95/month. Free trial available.

Shoppers often browse with intention, yet purchasing in the moment can be a challenge. A tailored wishlist feature empowers customers to curate their favorite items effortlessly, ensuring they can revisit and secure those desired products later. This app offers an elegant wishlist experience, blending seamlessly into the store's aesthetic while enhancing user retention.

Incorporating smart reminders about inventory updates, discounts, and promotions keeps clients engaged and encourages them to return for their curated selections. Additionally, merchants gain insight into customer preferences and purchasing trends, enabling strategic marketing adjustments. This insightful tool not only enriches the shopping experience but also fosters a loyal customer base eager to revisit and complete their purchases.

FAVS Wishlist Bar is developed and maintained by Product Hero Ltd..

FAVS Wishlist Bar has an average rating of 5 out of 5 stars with 9 reviews from Shopify stores.

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4. Baback ‑ Exchanges & Returns

Baback ‑ Exchanges & ReturnsBaback ‑ Exchanges & ReturnsAsk for pickupBaback ‑ Exchanges & ReturnsBaback ‑ Exchanges & ReturnsAsk for pickup

Free plan available. Free trial available.

Effortlessly streamline post-purchase processes with a robust platform designed for Shopify merchants. This solution offers a customer-friendly interface that simplifies exchanges, refunds, and coupon issuance, ensuring a frictionless experience for shoppers.

Empower your customers to manage returns with ease, enhancing satisfaction and loyalty. The intuitive system integrates seamlessly into your store, promoting a hassle-free approach to returns and exchanges.

In addition to customer engagement, the comprehensive backend logistics configuration provides clarity and control, allowing for efficient management of return workflows. Maintain strong operational oversight while ensuring that your customers feel valued and well-supported throughout their shopping journey.

Optimized for growth, this powerful tool helps reduce operational costs associated with returns, fostering a positive brand atmosphere and encouraging repeat purchases.

Baback ‑ Exchanges & Returns is developed and maintained by Baback.

Baback ‑ Exchanges & Returns has an average rating of 5 out of 5 stars with 12 reviews from Shopify stores.

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5. FX Abandoned Cart Recovery SMS

Baback ‑ Exchanges & ReturnsFX Abandoned Cart Recovery SMSAbandoned checkout ListBaback ‑ Exchanges & ReturnsFX Abandoned Cart Recovery SMSAbandoned checkout List

Free plan available

Transform customer interest into sales with an efficient solution designed to optimize recovery from cart abandonment. No technical expertise is necessary, making it accessible for every merchant. Simple setup lets the automated system handle everything—once configured, it operates seamlessly to reclaim lost opportunities.

Customize email templates to align with your brand's voice; the flexible system also ensures timely delivery, making certain that reminders reach customers when it matters most. Over ten years of industry knowledge back the reliability of this solution, continually refined based on real-world insights.

Turn the challenge of abandoned carts into a structured recovery process. By adopting this system, merchants can reduce cart abandonment rates while maximizing potential revenue. Engage with customers effectively and instinctively reclaim sales that would otherwise have slipped away.

FX Abandoned Cart Recovery SMS is developed and maintained by FxCommerce.

FX Abandoned Cart Recovery SMS has an average rating of 4.8 out of 5 stars with 50 reviews from Shopify stores.

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We hope you found this guide on the top cart recovery apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify cart recovery apps FAQ

Which cart recovery apps do I need for my Shopify store?

You’ll want to take advantage of the many cart recovery apps and integrations available to make your Shopify store the best it can be. Every cart recovery app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify cart recovery app!

What is the best cart recovery app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that Ctx: WhatsApp Chat + Marketing is one of the top Shopify cart recovery apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify cart recovery app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many cart recovery apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many cart recovery apps are recommended for Shopify?

We recommend including atleast one cart recovery app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great cart recovery apps that will help you run your business as smoothly as possible.

Can I build my own custom cart recovery app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build cart recovery apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a cart recovery app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable cart recovery Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!

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