Ctx: WhatsApp Chat + Marketing

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Leverage WhatsApp for customer engagement with automated messages, support chat, and marketing tools.
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What Owlfred thinks...

Ctx: WhatsApp Marketing + Chat is a versatile app that offers a variety of features like WhatsApp support chat, automated messages for order confirmations, and abandoned cart recovery, making it a helpful tool for engaging with customers.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
November 11, 2024

Boost Sales with Automated WhatsApp Messages and Live Chat Support

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Transform customer interaction with a versatile widget that centralizes communication and support. This tool offers WhatsApp chat features, enabling real-time conversations, FAQs, and seamless order tracking, all from one platform.

Automated and manual messaging capabilities streamline essential touchpoints, such as abandoned cart recovery, order confirmations, and post-purchase reviews. The mobile app empowers merchants to manage abandoned carts efficiently, ensuring no revenue opportunity slips away.

Marketing becomes effortless with ready-to-use templates and customizable broadcast campaigns via the WhatsApp Business API. Create targeted promotions that resonate with customers, driving engagement and sales.

The shared inbox simplifies support, allowing businesses to address customer queries promptly while maintaining a professional environment. This solution elevates customer satisfaction and ensures a personalized shopping experience, making it indispensable for modern e-commerce needs.

Features

Experience a unified widget that combines WhatsApp Chat, FAQs, Order Tracking, and Contact Us functionalities
Utilize WhatsApp automated messages for Abandoned Checkout Recovery using your own number
Enable Order Confirmation, COD Order Verification, Fulfillment, and Review Request via WhatsApp
Utilize a WhatsApp chat widget with multiple support agents, availability times, and more
Benefit from WhatsApp abandoned cart recovery, order confirmation, COD verification, broadcasts, and seamless customer interactions

Benefits

Increase conversion rate by automating WhatsApp messages for abandoned checkout recovery, order confirmation, COD verification, fulfillment, and review requests
Streamline customer interactions by managing WhatsApp messages, FAQs, order tracking, and contact us inquiries in one unified widget
Boost customer engagement and satisfaction with a robust chat panel/inbox, multiple support agent contacts, and easy access to FAQs and order tracking

About the Vendor

Softpulse Infotech
Ghoddod Road, Surat, GJ, 395006, IN
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Ghoddod Road, Surat, GJ, 395006, IN Map

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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
14.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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4 reviews in the last 90 days.

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92 installs in the last 30 days.

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86 installs in the last 30 days.

Owlfred Review

Ctx: WhatsApp Marketing + Chat sounds like an essential tool for Shopify merchants looking to enhance their customer communication through WhatsApp. With a high average rating of 4.8 from 707 reviews and over 5,600 installs, it's clear that this app is well-received by users. Offering features like WhatsApp Chat, FAQs, Order Tracking, Contact Us, and automated messages for Checkout Recovery and Order Confirmations, this app seems like a reliable companion for improving customer engagement and streamlining communication processes. Plus, being free to use with the option of additional features for a reasonable price makes it even more appealing. Overall, I would recommend giving Ctx: WhatsApp Marketing + Chat a try to level up your WhatsApp marketing game!

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Frequently Asked Questions

What is an abandoned cart message on WhatsApp?
An abandoned cart message on WhatsApp is an automated message sent to customers who leave items in their online shopping cart without completing the purchase. The message typically encourages them to return and complete the transaction.
How does automatic messaging on WhatsApp work?
Automatic messaging on WhatsApp works through software integrations that send out pre-planned messages to users at particular times or under certain conditions. It can be activated based on a variety of triggers such as a new message, a certain time, or the act of abandoning a cart on a merchant's website.
What does the Ctx: WhatsApp Marketing + Chat App do?
The Ctx: WhatsApp Marketing + Chat App facilitates real-time conversations between merchants and customers on the WhatsApp platform. It also allows for the automation of marketing messages, and cart recovery notifications to help reduce cart abandonment rates.
How can WhatsApp be used for marketing?
WhatsApp can be used for marketing by enabling direct communication with customers. With it, merchants can send product updates, promotional messages and can personally engage in real-time conversations. Automation tools also allow for messages to be sent at specific times or in response to specific triggers.

Shopify App Comparison: Ctx: WhatsApp Chat + Marketing vs Pushdaddy WhatsApp, Live Chat - which is better?

We have evaluated two apps that excel in enhancing customer communication and streamlining customer interactions. The first app, Ctx: WhatsApp Marketing + Chat, offers a wide range of functionalities with its unified widget. It allows you to initiate WhatsApp chats, automate messages for abandoned checkout recovery, confirm orders, verify COD orders, and request customer reviews. What sets this app apart is its flexibility, with a mobile app option that allows you to manage abandoned carts and WhatsApp messages on the go. It also boasts a powerful Chat Panel/Inbox to handle customer queries efficiently, along with an easy-access FAQ section and Order Tracking feature. Overall, Ctx is a comprehensive tool that not only enhances communication, but also organizes customer interactions effectively.

The second app, Pushdaddy WhatsApp, Live Chat, is another excellent tool for enhancing customer communication. It provides seamless switching between WhatsApp and Live Chat and allows multiple operators to handle queries simultaneously. This app stands out with its automation features, including order confirmations and abandoned cart recovery, which are designed to drive successful conversions and enrich the customer's buying journey. Pushdaddy Whatsapp also offers features like FAQ Answers for instant clarifications, integration with Facebook Messenger and Instagram for social media marketing, and push notifications to keep customers informed about the latest offerings and promotions. With its all-encompassing capabilities, this tool serves as a bridge between your store and customers, providing a roadmap to a delightful customer journey.

In conclusion, both apps offer impressive capabilities and features that enhance customer communication and streamline interactions. While Ctx: WhatsApp Marketing + Chat excels in its comprehensive functionality and organization of customer interactions, Pushdaddy WhatsApp, Live Chat stands out with its automation features and integration with social media platforms. We recommend considering both apps based on your specific needs and preferences.

Attribute
Ctx: WhatsApp Chat + Marketing Shopify AppCtx: WhatsApp Chat + Marketing
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.8 out of 5 4.3 out of 5
Number of Reviews 734 4192
Estimated Installs 5042 33794
Min Price $0.00 $0.00
Max Price $14.99 $0.00
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