Live Chat by Combidesk

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Enhance customer interaction and boost conversions with webshop chat software.
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What Owlfred thinks...

With Live Chat by Combidesk, your webshop can have a virtual sales representative to boost conversion rates and provide quick, personal service through convenient communication with customers.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
August 24, 2024

Boost Your Sales with an Interactive Chat App

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Enhancing customer interaction just became easier! The highlighted app serves as an interactive tool in webshops, enabling customers to field their inquiries directly. This streamlined solution not only removes communication barriers but can also positively influence conversion rates, functioning similarly to a virtual sales representative.

By allowing swift and personalized assistance, the app encourages and facilitates more successful transactions. Its simple and unintrusive design ensures customer experience remains at the forefront, steering clear of unwanted interruptions that can often deter potential customers.

Implement this chat app to strengthen customer relationships, foster user-friendly experiences and ultimately, amplify your sales performance. This tool is your first step to a more effective and profitable online retail environment.

Features

Automatic installation of the chat module in your Shopify webshop
During the chat, customer information is automatically completed in the chat module
View current products in the shopping basket directly in the chat dashboard
Integrate with Zendesk Chat and Zopim
Enhance customer interaction and trust with swift and personalized assistance

Benefits

Increase customer satisfaction and trust by providing swift and personalized assistance
Boost sales performance through more successful transactions
Strengthen customer relationships and foster user-friendly experiences

About the Vendor

Combidesk
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Works with

Zendesk Chat, Zopim

Pricing

$8/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
8.00
MaximumΒ Price:
$
8.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot Hoot! Welcome to the Live Chat app by Combidesk. This app isn't your ordinary chat software, it's your virtual sales rep, personal customer service expert, and more. If you're looking for seamless communication with your web shoppers, this app removes barriers. Plus, with customer data auto-complete and the ability to see current items in the cart right from the chat dashboard, it's quite the feather in your cap. Combined with tools like Zendesk Chat and Zopim, it becomes a powerful ally in managing more sales and boosting conversion rates. And the best part? With an average rating of 4.5 from 57 reviews, it appears as though many happy merchants are already enjoying its benefits. Remember, quick, personal customer service is just an $8/month chat app away. Team up with Combidesk to start giving your webshop customers the real-time communication experience they deserve. You can also give it a free fly around the eCommerce block with its 14-day trial before deciding if this chat software is a hoot for you. Proceed in wisdom, dear Shopify merchant!

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Frequently Asked Questions

What is the main purpose of Live Chat by Combidesk?
Live Chat by Combidesk is designed to facilitate real-time communication between Shopify merchants and their customers. This interaction can lead to improved customer service and sales.
What advantages does chat support provide to Shopify merchants?
Chat support allows quick resolution of customer queries leading to increased customer satisfaction. Moreover, it provides instant access to customers' feedback and concerns, helping merchants improve their services.
How can Live Chat by Combidesk improve my conversion rates?
Live Chat by Combidesk can improve your conversion rates by providing a direct line of communication between you and your potential customers. This interactive tool can address customer queries immediately, building trust, and pushing them closer to making a purchase.
How can I effectively manage support tickets with Live Chat by Combidesk?
Live Chat by Combidesk helps regulate support tickets by providing a centralized hub to manage all customer queries. You can swiftly track, respond, and resolve the issues raised, leading to efficient customer service.

Shopify App Comparison: Live Chat by Combidesk vs Dondy: WhatsApp Marketing+Chat - which is better?

We have evaluated two apps that offer unique features and benefits in enhancing customer interaction and driving sales performance. The first app, Live Chat by Combidesk, focuses on providing swift and personalized assistance to customers in webshops. With features such as automatic installation in your Shopify webshop and integration with chat platforms like Zendesk Chat and Zopim, this app aims to increase customer satisfaction and trust by offering timely support. It also allows you to view current products in the shopping basket directly in the chat dashboard, making the customer experience more seamless. We recommend this app for those looking to strengthen customer relationships and foster user-friendly experiences.

On the other hand, Dondy: WhatsApp Marketing+Chat offers a comprehensive suite of tools to unlock the potentials of WhatsApp as a marketing and customer service platform. With features like building custom WhatsApp flows, recovering abandoned carts automatically, and reaching a large audience through bulk messaging and marketing campaigns, this app is designed to increase conversion rates and engage a larger audience. The integrated WhatsApp chat widget allows instant engagement with customers, improving customer service and building relationships. For businesses looking to take control of their market presence and fuel their growth through chat-based marketing, we recommend this app.

Attribute
Live Chat by Combidesk Shopify AppLive Chat by Combidesk
Dondy: WhatsApp Marketing+Chat Shopify AppDondy: WhatsApp Marketing+Chat
Average Rating 4.5 out of 5 4.9 out of 5
Number of Reviews 57 748
Estimated Installs 36 24041
Min Price $8.00 $0.00
Max Price $8.00 $39.99
Works With Zendesk Chat, Zopim
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