WhatsApp Chat & Abandoned Cart

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Boost sales and enhance customer support with automated WhatsApp conversations and abandoned cart recovery tools.
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What Owlfred thinks...

Wati's WhatsApp marketing suite helps you recover abandoned carts and improve customer satisfaction with chatbots and personalized notifications.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
December 10, 2024

Boost Sales and Support with WhatsApp Chat Solutions

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Transform the customer experience with advanced WhatsApp integration designed to streamline communication and increase conversions. Leverage the power of automated chatbots to efficiently send reminders for abandoned carts, ensuring no potential sale slips through the cracks. Maximize engagement with personal updates and confirmations sent directly to customers via WhatsApp, fostering a sense of immediacy and trust.

Enhance team collaboration using a shared inbox that centralizes conversations and supports a cohesive approach to customer service. With real-time notifications and tools tailored to manage interactions effectively, responses can be swift and personalized. The credibility is further reinforced with the WhatsApp Green Tick, signaling authenticity and reliability to the audience.

Elevate your sales tactics and customer support with seamless communication that not only drives conversions but enhances overall satisfaction.

Features

Send bulk WhatsApp messages to cater to a wider audience or opt for broadcast and template messages for targeted communication
Construct chatbots using a powerful no-code builder to automate and enrich customer interactions
Consolidate customer queries on WhatsApp with a single team inbox for smooth and efficient management
Showcase products effortlessly with the WhatsApp Catalog
Increase engagement with customizable WhatsApp chat widgets.

Benefits

Increase customer engagement and satisfaction by utilizing bulk WhatsApp messages and chatbots to provide targeted communication and automate interactions
Streamline customer queries with a single team inbox, consolidating WhatsApp queries for efficient management
Revolutionize customer communication on WhatsApp by sending automated messages like abandoned cart recovery notifications, order confirmations, and more, enhancing the overall shopping experience.

About the Vendor

WATI: WhatsApp Team Inbox
Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK
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Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK Map

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Pricing

$4.99/month. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

3 review in the last 30 days.

3 reviews in the last 30 days.

21 review in the last 90 days.

21 reviews in the last 90 days.

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7 install in the last 30 days.

7 installs in the last 30 days.

49 install in the last 30 days.

49 installs in the last 30 days.

Owlfred Review

Wise as an owl and here to share my thoughts on the WATI: WhatsApp Business API Shopify app! It's a nifty little tool for connecting with your customers directly via WhatsApp. With a solid average rating of 4 from about 30 user reviews, merchants praise its ability to facilitate sales, customer support and marketing communication through the popular messaging platform. One stand-out feature allows for automatic recovery notifications to be sent to customers when they leave items in their cart. This, in combination with the ability to send order confirmation and shipment tracking updates as well as Cash On Delivery verification messages, means WATI is looking impressive on the sales support front. Furthermore, its team inbox feature allows for seamless communication amongst staff, and the ability to build a WhatsApp chatbot and view analytics adds a cherry on top. Priced at $4.99/month (with an initial 7-day free trial), its affordability is definitely a highlight. But remember, my feathered friends, additional charges may apply depending on usage. So, do I recommend WATI? With its robust feature set and reasonable price, my answer is a hootin' yes!

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Frequently Asked Questions

How can I use WhatsApp for abandoned cart recovery?
WhatsApp Business API provides a powerful platform for retargeting customers who've abandoned carts. You can send personalised and time-sensitive messages to remind shoppers about their pending purchases.
How can I use a chat feature to increase sales?
Chat applications like Wati offer an engaging way to interact with customers. The immediate and interactive nature of chats helps drive conversions by solving queries promptly and recommending products.
What does the category 'Abandoned Cart' indicate in an app like Wati?
In the context of Wati, 'abandoned cart' refers to a module within the application specific for tracking and addressing customers who leave items in their shopping cart with completing the purchase.
What's the benefit of linking sales strategy with apps like WhatsApp Business API?
By integrating your sales strategy with WhatsApp Business API, you can directly engage with customers, offer instant service, answer questions timely, and provide personalised shopping experiences which could potentially lead to an increased sales.

Shopify App Comparison: WhatsApp Chat & Abandoned Cart vs SH: WhatsApp Chat & Abandoned - which is better?

When comparing the capabilities, features, and benefits of the Wati - Abandoned Cart Recovery App and the SH : WhatsApp Chat & Marketing App, we find that both apps offer innovative solutions for customer communication on WhatsApp. However, there are some key differences to consider.

The Wati app excels in providing comprehensive customer communication solutions, with features such as bulk WhatsApp messages and chatbots for targeted communication. This can greatly increase customer engagement and satisfaction, allowing for automated and enriched interactions. Additionally, the app offers a single team inbox for efficient management of customer queries, revolutionizing how Shopify stores communicate with their audiences. Overall, the Wati app delivers a robust package of tools to revolutionize customer interaction on WhatsApp.

On the other hand, the SH app specializes in abandoned cart recovery and WhatsApp marketing. It offers advanced marketing techniques and customizable WhatsApp templates to enhance ROI and conversion rates. With features like automatic abandoned cart recovery and real-time data synthesis, the SH app streamlines sales activities and maximizes revenue. If you're looking to specifically improve abandoned cart recovery and implement effective marketing strategies using WhatsApp, the SH app could be a valuable asset for your online business.

Attribute
WhatsApp Chat & Abandoned Cart Shopify AppWhatsApp Chat & Abandoned Cart
SH: WhatsApp Chat & Abandoned Shopify AppSH: WhatsApp Chat & Abandoned
Average Rating 4.5 out of 5 4.8 out of 5
Number of Reviews 122 116
Estimated Installs 855 1108
Min Price $4.99 $0.00
Max Price $4.99 $0.00
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