TREX Parcel

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Effortlessly track orders with Malaysian couriers using phone OTP for a seamless customer experience.
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What Owlfred thinks...

Forget about the hassle of email tracking - TREX Parcel offers seamless order tracking with Malaysian couriers through a simple phone OTP, putting the customer journey in the spotlight and making tracking a breeze!

This is a great Shopify app that will help you grow your Shopify store faster!

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Last Updated:
December 11, 2024

Effortless Order Tracking with Malaysian Couriers at Your Fingertips

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Tired of juggling multiple tracking emails that leave customers lost in the shipping labyrinth? This intuitive solution revolutionizes order tracking by allowing customers to access shipment details directly from your site using just a phone number and an OTP. Eliminate the noise of third-party courier sites and provide a seamless experience that keeps customers engaged.

In addition to simplified tracking, the app features integrated customer support, addressing common delivery concerns efficiently and transparently. Regular insights into delivery times ensure customers stay informed every step of the way. Transform the order fulfillment experience into a streamlined journey, enhancing satisfaction and loyalty.

Redefine the tracking experience while empowering customers with real-time information, all without leaving your store. This tool not only optimizes efficiency but also fosters trust by prioritizing clear communication and support.

Features

Real-time order tracking via phone OTP
Comprehensive data on delivery times
Insightful analysis of common customer issues
Seamless tracking experience on your own website with customizable appearance
Effortlessly linked with your own customer support

Benefits

Increase customer satisfaction with seamless order tracking, reducing customer inquiries and building trust
Gain valuable insights into customer issues, improving problem resolution and enhancing customer relationships
Streamline the order tracking process, providing a transparent and exciting shopping experience for customers

About the Vendor

Josh Yap
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Pricing

Price: Free
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot hoot! Meet TREX Parcel, the insomniac of order tracking, tirelessly shaking things up for Malaysian couriers! With TREX Parcel, customers get to track their orders realtime using just a phone number and an OTP - yep, no more playing 'find-my-parcel' in a pile of courier emails! The app doesn't just stop there; it wraps its powerful wing (and in-app support system!) around your customers' needs, offering insightful data about delivery times and common issues. So, if you're tired of your orders jetting off without a trace, TREX Parcel will turn that journey into a patient nature walk. Despite having a low user base and not-so-great initial reviews, remember that even the smallest owlet could grow into a great owl. Swift and seamless tracking experience straight from your site, all at the best price - FREE! If your Shopify store is shipping with NinjaVan, Poslaju, J&T, or GDEX, you're in store for an effortless link up with a smoother customer support. To all you query-riddled Shopify merchants, here's TREX Parcel making order tracking cooler!

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Frequently Asked Questions

How does TREX Parcel improve the customer shopping experience?
TREX parcel revolutionizes order tracking,eliminating the need for email tracking and providing streamlined service through your own website. It provides detailed delivery times and handles common issues which contributes toward building customer trust
What features does the TREX parcel app provide?
TREX Parcel provides advanced tracking features with a phone number and OTP,your customers can conveniently track their orders without being redirected to external courier websites. It also provides in-app support to handle customer issues
How does TREX Parcel aid in e-commerce strategy?
TREX Parcel is designed to transform order tracking by putting customers at the center of the journey. It makes the process of order placement to delivery smooth,transparent and exciting which can be valuable part of your e-commerce strategy
What does the TREX Parcel app requires to track orders?
All it takes to track an order using TREX Parcel is a phone number and OTP,this enables customers to track their orders through the website without the mess of email tracking or redirections to courier websites.

Shopify App Comparison: TREX Parcel vs Parcel Panel Order Tracking - which is better?

We have evaluated both the TREX Parcel App and the Parcel Panel Order Tracking App, and while both offer comprehensive order tracking solutions, they have distinct features that set them apart. The TREX Parcel App focuses on transforming the order tracking experience by providing real-time tracking via phone OTP and detailed delivery times. It goes beyond basic tracking by embedding exceptional in-app support and analyzing common customer issues. With this app, you can increase customer satisfaction, gain valuable insights into customer issues, and streamline the order tracking process. We highly recommend giving this app a try if you're looking to enhance customer relationships and improve problem resolution.

On the other hand, the Parcel Panel Order Tracking App offers proactive order tracking solutions and stands out with its high level of customization. With the ability to create branded, multilingual tracking pages and an intelligent upsell system, this app helps maximize sales opportunities during the order tracking process. Additionally, its robust analytics enable informed decision-making and optimization of shipping solutions. If you're seeking to eliminate time-consuming customer inquiries, increase sales opportunities, and improve operational efficiency, we strongly suggest considering this app for your e-commerce business.

Attribute
TREX Parcel Shopify AppTREX Parcel
Parcel Panel Order Tracking Shopify AppParcel Panel Order Tracking
Average Rating 3 out of 5 5 out of 5
Number of Reviews 1 4624
Estimated Installs 0 51835
Min Price $0.00 $0.00
Max Price $0.00 $399.00
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