Tracking Elite

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Automatically provide estimated delivery times for each order, enhancing customer satisfaction and reducing inquiries.

What Owlfred thinks...

With Tracking Elite, you can effortlessly provide your customers with estimated delivery times on each order, reducing the flood of emails and streamlining your customer service experience.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
December 11, 2024

Eliminate Customer Queries with Automatic Order Tracking and Delivery Estimates

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Transform the way customers track their orders with a solution that alleviates the burden on customer service. This application seamlessly integrates estimated delivery times directly into each order, providing a proactive approach to communication. No longer do customers need to wonder about their shipments; they gain real-time visibility even before the package is dispatched.

The system intelligently calculates expected delivery dates, allowing for transparent updates so customers stay informed at every step. This effectively reduces the influx of common inquiries and frees up valuable time for your support team to focus on more complex issues.

Streamline order management, enhance customer satisfaction, and foster trust through consistent and clear communication. Elevate the overall shopping experience with this essential tool tailored specifically for e-commerce needs.

Features

Calculate and display estimated delivery times for each order, even before shipping, enhancing customer satisfaction and loyalty
Reduce customer service workload by automating delivery inquiries, minimizing support pressure, and allowing focus on sales and business growth
Provide a one-time set up for estimated delivery times, simplifying the process and saving time for vendors
Centralize all delivery-related queries under one effective solution, increasing transparency and meeting modern online shoppers' expectations
Empower customers with real-time order tracking to decrease 'where is my order?' inquiries and improve loyalty

Benefits

Improve customer satisfaction by providing real-time order tracking, reducing 'where is my order?' inquiries and enhancing loyalty
Streamline customer service operations by automating delivery inquiries, decreasing support pressure, and freeing up time to focus on sales and business growth
Elevate the shopping experience by centralizing delivery-related queries, increasing transparency, and meeting modern online shoppers' expectations

About the Vendor

Waltt
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Pricing

$9/month. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot hoot! Meet Tracking Elite, a clever little application developed by Waltt that aims to help Shopify merchants streamline their customer service and keep their customers informed about their order status. Here’s a real hoot: the app automatically calculates and displays the estimated delivery times on each order. How nifty is that? With features designed to drastically limit the deluge of emails asking the same old question, "where is my order?", Tracking Elite dreams of making your customer service smooth and responsive. And don't worry about setting it up – set the estimated delivery time once and voila! As for pricing, Tracking Elite runs at a perfectly reasonable $9 per month, and offers a 7-day free trial to help you decide if it’s right for your store. However, despite its smart idea and useful features, it seems to have ruffled a few feathers among users, holding an average rating of 2.7 out of 5 stars with 5 reviews. But bear in mind, even the smartest of us have room to improve! If you’re looking to save time, reduce customer service overload and enhance customer order tracking, Tracking Elite might just claw its way to the top of your app wish list.

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Frequently Asked Questions

What does parcel en route mean?
Parcel en route means that the order is in transit to its destination. It's an update on the package's journey after it’s shipped and before it’s out for delivery.
Does en route mean out for delivery?
En route means that your parcel is on its way but not necessarily out for delivery yet. It's a transit status that can cover a range of activities from just shipped to almost ready for delivery.
What is difference between shipped and out for delivery?
'Shipped' means the retailer has packed and dispatched your order. 'Out for delivery' means the package has reached the local area and is in the process of being delivered to the final address.
What does en route to local hub mean?
En route to local hub means your package is on its way to the local delivery facility near your address. The package will be sorted there and then sent out for delivery.

Shopify App Comparison: Tracking Elite vs Track123 Order Tracking 3D - which is better?

We have evaluated two order tracking apps, Tracking Elite and Track123 Order Tracking Upsell, and both offer valuable features and benefits for e-commerce businesses. Tracking Elite stands out with its user-friendly interface and real-time order tracking capabilities. The app calculates and displays estimated delivery times for each order, even before shipping, enhancing customer satisfaction and loyalty. It also automates delivery inquiries, reducing support pressure and allowing vendors to focus on increasing sales and business growth. With its centralized solution, Tracking Elite meets modern online shoppers' expectations and improves the shopping experience.

On the other hand, Track123 Order Tracking Upsell offers a robust order tracking solution with additional features. It provides a sophisticated dashboard to monitor carrier performance, enabling strategic decision-making. The app not only provides estimated delivery times and order status notifications but also incorporates a unique cross-selling feature, allowing merchants to convert tracking interactions into revenue opportunities. It supports over 1200 couriers and offers the ability to mask merchandise origins, making it ideal for dropshipping businesses with global sources. Track123 Order Tracking Upsell empowers merchants to bring transparency and engagement to their customers' post-purchase journey, ultimately driving satisfaction and additional sales.

Based on our evaluation, we recommend both apps depending on your specific needs. If you are looking for a user-friendly interface with real-time order tracking capabilities, Tracking Elite is a great choice. However, if you are seeking additional features such as a sophisticated dashboard, cross-selling recommendations, and support for global couriers, Track123 Order Tracking Upsell is the app for you. Both options will enhance your customers' shopping experience and streamline your order tracking process.

Attribute
Tracking Elite Shopify AppTracking Elite
Track123 Order Tracking 3D Shopify AppTrack123 Order Tracking 3D
Average Rating 2.2 out of 5 4.9 out of 5
Number of Reviews 5 4200
Estimated Installs 0 37862
Min Price $9.00 $0.00
Max Price $9.00 $399.00
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