Text CRM

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Boost customer engagement with automated notifications for abandoned carts and successful deliveries.
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What Owlfred thinks...

Text CRM is a great app for automating notifications like order confirmations and tracking messages, providing customers with peace of mind and reducing abandoned carts.

This is a great Shopify app that will help you grow your Shopify store faster!

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Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
December 10, 2024

Maximize Sales with Automated Notifications for Cart Recovery and Deliveries

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Unlock a new channel of communication with customers through seamlessly integrated text messaging. Aimed at enhancing personal interactions, this solution equips merchants with the tools needed to manage and nurture customer relationships effortlessly.

Utilizing SMS automation, notifications, and personalized messaging, it allows quick responses to inquiries, effectively driving customer engagement and satisfaction. The interface simplifies campaign creation, enabling easy scheduling and segmentation of customer lists to tailor communications based on preferences and behaviors.

Real-time analytics illuminate customer interactions, providing valuable insights that aid in refining marketing strategies. This solution stands as a key asset for those looking to cultivate loyalty and turn casual buyers into brand advocates through authentic dialogue.

Streamline operations and transform customer experiences into lasting connections with a comprehensive text-based communication framework.

Features

Customizable automated messages for order confirmation, fulfillment, and shipment tracking to keep clients informed throughout the order process.
Automated messages for abandoned cart recovery to re-engage customers and increase sales.
Easily customize text message content to fit individual customer needs and branding, enhancing brand communication.
Utilize text notifications for higher response rates and improved customer satisfaction, aiding in business growth.
Streamline communication efforts with professional text message templates, saving time and reinforcing trust with customers.

Benefits

Increase customer engagement and retention by keeping clients informed at each step of the order process, reducing doubts and potential confusions.
Save time and effort by automating routine communication with carefully designed text message templates, ensuring professional and coherent brand communication with customers.
Boost response rates and customer satisfaction by leveraging text notifications, a more effective method compared to emails, leading to ongoing business growth and success.

About the Vendor

Space Orange
A - 3/14, Radhe Residency,, B/H St. Marry School,, Ahmedabad, GJ, 382330, IN
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A - 3/14, Radhe Residency,, B/H St. Marry School,, Ahmedabad, GJ, 382330, IN Map

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Owlfred Review

Hoot hoot! Up next is the Text CRM app by Space Orangeβ€”a snug tool for your Shopify store. Although yet to fly high with review ratings, this app offers a well-structured system to send automated notifications like order confirmations and shipment tracking details, handily clearing out customer doubts. The real feather in its cap? Text CRM shines at cart recovery! It sends an automated message sequence to coax those fluttery abandoned carts back into the sales nest. Plus, with customizable message content, you can really let your brand essence soar. It's free to install but do keep an eye out for any additional charges. Whether you're an eCommerce night-owl or early bird, Text CRM promises seamless communication with your customers, across order confirmations, fulfillment, and delivery tracking. With a little time, I suspect this app will spread its wings and draw in rave reviews. A must-try for any merchant looking to enhance customer communication and reduce cart abandonment.

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Frequently Asked Questions

What is a good conversion rate for push notifications?
An excellent conversion rate for push notifications falls around 4-6%. However, this can vary greatly depending on the industry, target audience and message relevance.
How do you determine the success of push notifications in a CRM app?
The success of push notifications in a CRM app is usually determined by its open rate, click-through rate (CTR), and conversion rate. If these are close to or above industry averages, it suggests that the notifications are effective.
What differs between open rate and CTR in push notifications?
The open rate refers to the percentage of recipients who open the notification. The CTR, on the other hand, refers to the percentage of the opened notifications that lead to the recipient clicking on the targeted link or call to action.
How many push notifications per day are optimal in a CRM app?
The optimal number of push notifications is not set in stone and can largely depend on the nature of your business and your audience's preferences. However, research suggests that around 2-5 notifications per day are usually effective without appearing as spam.

Shopify App Comparison: Text CRM vs CK: WhatsApp Chat & Abandoned - which is better?

When comparing the Text CRM app and the CK: WhatsApp Chat & Abandoned app, it's clear that both offer valuable communication tools for businesses. The Text CRM app stands out with its focus on text message notifications, providing automated updates and tracking URLs to keep customers informed throughout the order process. This method of communication is effective in achieving higher response rates and customer satisfaction. With customizable templates and a user-friendly interface, the Text CRM app saves time and effort by automating routine communication, reinforcing brand image, and increasing customer engagement and retention. Overall, this app is a solid choice for businesses looking to streamline communication efforts and foster ongoing growth.

Alternatively, the CK: WhatsApp Chat & Abandoned app offers a different approach by leveraging the power of WhatsApp for customer interaction and abandoned cart recovery. The app stands out with its ability to send recovery messages and provide order notifications, COD verifications, and shipping confirmations all via WhatsApp. This seamless integration with Shopify store operations makes it convenient for businesses to enhance customer trust and communication. Additionally, the app's WhatsApp chat feature allows customers to easily reach out, ask questions, and make immediate purchases, leading to increased conversion rates. With the ability to provide multiple agent support and out-of-hours assistance, the CK: WhatsApp Chat & Abandoned app is a comprehensive solution for businesses aiming to elevate their customer interaction and boost sales.

Both apps offer unique features and benefits that cater to different business needs. The Text CRM app focuses on text message notifications, providing a reliable and efficient method of communication. On the other hand, the CK: WhatsApp Chat & Abandoned app leverages the popularity of WhatsApp to enhance customer trust and facilitate immediate customer inquiries and purchases. Depending on your business's specific goals and communication preferences, either app could be a valuable addition to your toolkit. We recommend evaluating your needs and selecting the app that aligns best with your objectives.

Attribute
Text CRM Shopify AppText CRM
CK: WhatsApp Chat & Abandoned Shopify AppCK: WhatsApp Chat & Abandoned
Average Rating 3 out of 5 5 out of 5
Number of Reviews 1 368
Estimated Installs 0 3092
Min Price $0.00 $0.00
Max Price $0.00 $29.00
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