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Last Updated:
November 11, 2024

Transform Customer Engagement with AI-Powered Live Chat Solutions

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Revolutionize how customers engage with your online store through an intelligent chat solution designed for businesses reaching a global audience. Powered by advanced AI, this live chat tool requires no cumbersome setup and learns directly from your product offerings, providing timely and tailored sales messages around the clock.

Facilitate conversations effortlessly with real-time translations that break down language barriers, ensuring seamless interaction with shoppers from all corners of the globe. The platform tracks customer activity in real time, offering insight into clicks and cart contents, alongside easy access to Shopify order histories.

Integrations with popular communication channels such as email, Facebook Messenger, and WhatsApp extend your reach, creating a unified customer service experience. Transform customer queries into sales opportunities while keeping your lines of communication open and efficient.

Features

Integrates live chat, email, and Facebook Messenger for seamless customer communication
Empowers merchants with a fully automated and friendly AI chatbot to respond to customer inquiries
Provides merchants with real-time insights through a prebuilt dashboard for a comprehensive view of customer journey
Offers best practice built-in workflows including feedback requests and post-sales flow for optimized customer service
Enhances customer interactions by maximizing the impact through a holistic understanding of client behavior

Benefits

Save time and improve customer service by utilizing a fully automated AI chatbot to respond to customer inquiries effectively
Gain a competitive edge by focusing on differentiating your business through excellent customer service rather than time-consuming tasks like creating macros and labels
Maximize the impact of your customer interactions with a holistic understanding of client behavior provided by a real-time, prebuilt dashboard

About the Vendor

epilet
548 Market St, PMB 70470, San Francisco, CA, 94104, US
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548 Market St, PMB 70470, San Francisco, CA, 94104, US Map

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Pricing

Free plan available. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

The "Live Chat & AI Chatbot (Easy)" by Epilet is a splendid app for Shopify users looking to elevate their customer service game. With a feature set that includes live chat, email, and Facebook Messenger integrations, it's no wonder this app has an impressive 4.9 star rating, even if exact install counts aren't available! The AI Chatbot steals the show with its fully automated, friendly responses to customer queries. The cherry on top? A real-time prebuilt dashboard (Talkvisor) for your online store to view your customer journey all in one glance - covering page clicks, cart additions, shipping and order info. So, no more labeling or macros for you, shopify users! The built-in workflows and feedback request post-sales flow set this apart as a must-try customer service app. Plus, with a free plan and 30-day free trial, you can test the waters without committing financially. OwlFred predicts that this app will give your customer interactions a noteworthy boost!

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Frequently Asked Questions

How can AI chatbots help in improving customer service?
AI Chatbots can address customer queries 24/7, reducing response time and improving customer service. They use machine learning capabilities to learn from past interactions and provide accurate, personalized responses.
What is the role of chatbots in sales growth?
Chatbots can assist in sales growth by promptly addressing customer queries, recommending products based on customer preferences and past purchases, and guiding them through the purchasing process., thereby improving sales conversion rate.
How does AI enhance the customer experience?
AI can enhance the customer experience by providing unique, personalized interactions. It is capable of understanding customer behavior and preferences, allowing for better product recommendations and tailored shopping experiences.
How does AI impact customer satisfaction?
AI can significantly impact customer satisfaction by providing instant customer support, personalized experiences, and highly relevant product recommendations, thereby leading to enhanced shopping experiences.

Shopify App Comparison: Talkvisor AI Chatbot Live Chat vs Pushdaddy WhatsApp, Live Chat - which is better?

In comparing the Live Chat & AI Chatbot (Easy) app to the Pushdaddy WhatsApp, Live Chat app, we see that both apps offer valuable features to enhance customer communication and improve customer service. However, there are some key differences that set them apart.

Firstly, the Live Chat & AI Chatbot (Easy) app stands out with its powerful AI chatbot that delivers personalized and timely communication to customers. This enables businesses to provide standout service, gain loyalty, and drive sales growth. Additionally, the app offers a prebuilt dashboard that allows users to understand client behavior in real-time, maximizing the impact of customer interactions. Overall, this app focuses on differentiating businesses through excellent customer service and saving time by automating customer inquiries.

On the other hand, the Pushdaddy WhatsApp, Live Chat app offers a seamless switching between WhatsApp and Live Chat, making customer conversations engaging and responsive. It also specializes in automation features tailored for Shopify stores, such as order confirmations and abandoned cart recovery, to drive successful conversions. This app goes beyond communication by incorporating elements like FAQ answers and social media integration for marketing purposes. It provides an all-encompassing bridge between stores and customers, enhancing customer service, easy communication, and seamless marketing automation.

Based on these distinctions, we recommend the Live Chat & AI Chatbot (Easy) app for businesses seeking to differentiate themselves through exceptional customer service and save time through automation. However, if a business is looking for a comprehensive solution that includes WhatsApp and Live Chat switching, automation features for Shopify stores, and social media integration, then the Pushdaddy WhatsApp, Live Chat app would be the ideal choice.

Attribute
Talkvisor AI Chatbot Live Chat Shopify AppTalkvisor AI Chatbot Live Chat
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.9 out of 5 4.3 out of 5
Number of Reviews 5 4192
Estimated Installs 0 33794
Min Price $0.00 $0.00
Max Price $150.00 $0.00
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