Phone Numbers & Calls ‑ SBoard

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Elevate customer service and sales with a toll-free phone number for your store.
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What Owlfred thinks...

Having a toll-free phone number for your store through Phone Numbers & Calls ‑ SBoard can improve customer service and boost sales seamlessly!

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
November 14, 2024

Enhance Customer Trust and Boost Sales with a Toll-Free Number

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Elevate customer interactions by providing a toll-free phone number, creating a direct channel for inquiries and support. Seamlessly integrate this communication option into your store, showcasing a commitment to customer service and reliability. Verification features allow for increased trustworthiness, enabling connections with major platforms such as Google, Facebook, and Alibaba Merchant accounts. Displaying professionalism through a dedicated phone line enhances brand credibility and may lead to increased sales opportunities. Simplify customer outreach and solidify your reputation as a dependable vendor in the marketplace. The app ensures that your business remains accessible, making it easy for customers to reach out with questions or concerns. This increases engagement and fosters strong relationships with your clientele, essential for long-term success in e-commerce. Achieve a competitive edge with a concentrated focus on customer service, reinforcing the notion that assistance is always just a phone call away.

Features

Get a toll-free number for better customer service, allowing customers to call or text.
Increase sales by answering customer questions promptly, reducing customer churn.
Protect your privacy and personal time by using a dedicated business number.
Enhance customer trust with secured verification on platforms like Google, Facebook, and Alibaba.
Stand out with a more accessible communication channel, fostering an environment that encourages increased sales.

Benefits

Increase customer trust with a dedicated toll-free phone number for prompt and efficient query resolution
Stand out with a more accessible communication channel, fostering an environment that encourages increased sales
Benefit from secured verification with popular platforms like Google, Facebook, and Alibaba Merchant accounts, reinforcing your business's legitimacy

About the Vendor

#21Zoo Labs
NYC, NY, US
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NYC, NY, US Map

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Pricing

From $8/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
8.00
MaximumΒ Price:
$
20.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot hoot! The "Phone Numbers & Calls - SBoard" app is a remarkable tool that works to enhance your Shopify store's approach to customer service, while providing a sturdy platform for potential sales boosts. With a high average rating of 4.9 from 24 reviews, this app clearly addresses a need in the market! Users get a toll-free number, which not only creates an open communication channel for customers but also guarantees privacy for the store owner. Additionally, this brilliant app also allows verification with major platforms such as Google, Facebook, and Alibaba Merchant, signaling a trustworthy store to customers. The added ability to reduce customer churn by actively answering questions is a great feature for increasing sales. And let's not forget, the app's affordability, starting at $8 a month following a 7-day free trial, makes it a hoot of a deal! Given its unique set of features and positive feedback, I definitely recommend Phone Numbers & Calls - SBoard to any e-commerce merchant who prioritizes excellent customer support management.

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Frequently Asked Questions

What is the purpose of using the Phone Numbers & Calls - SBoard app in support ticket management?
The Phone Numbers & Calls - SBoard app aids in seamless communication during support ticket management. It allows you to directly talk to your customers via phone, which can lead to faster resolution of queries and improved customer satisfaction.
How can a toll-free number benefit my Shopify store?
Using a toll-free number for your Shopify store can enhance your professional image and make it easy for customers to reach you. This could lead to increased customer trust, loyalty, and potentially more sales.
What advantages does a 1800 number offer for my Shopify store?
Integrating a 1800 number for your Shopify store means customers can call you for free. This could lead to more customer engagements, improved customer service experiences, and the potential for higher customer retention rates.
How can the Phone Numbers & Calls - SBoard app help manage a customer care phone line?
The Phone Numbers & Calls - SBoard app can aid in managing customer care phone lines by centralizing all phone calls. This enables better monitoring of calls, efficient resolution of customer queries, and improved customer relations all within your Shopify dashboard.

Shopify App Comparison: Phone Numbers & Calls ‑ SBoard vs Gorgias - which is better?

We have evaluated two apps that aim to enhance customer service and improve the overall shopping experience of eCommerce businesses. The first app, Phone Numbers & Calls - SBoard, offers a dedicated toll-free phone number for better customer service. This provides prompt and efficient query resolution, increasing customer trust in the Shopify store. The app also offers secured verification on popular platforms like Google, Facebook, and Alibaba, reinforcing the business's legitimacy. While this app focuses on providing a personalized and accessible communication channel, it does not offer features like integration with social media platforms or order management.

In comparison, the Gorgias app offers a comprehensive solution for customer service management. It allows businesses to unify email, chat, voice, TikTok, Instagram, and more in one inbox, providing seamless customer interactions. Additionally, it offers features like order management, AI-powered ticket management for fast responses, and insights into sales generation. The app also enables businesses to combat cart abandonment with self-service resources and personalize responses with dynamic Macros. With these capabilities, Gorgias empowers support agents to become strategic sales representatives, accelerating revenue generation.

In conclusion, while both apps have their strengths, we recommend the Gorgias app for eCommerce businesses looking for a comprehensive customer service solution. With its wide range of capabilities, including unified communication channels, order management, and revenue statistics, Gorgias can significantly enhance the support team's performance and drive business growth.

Attribute
Phone Numbers & Calls ‑ SBoard Shopify AppPhone Numbers & Calls ‑ SBoard
Gorgias Shopify AppGorgias
Average Rating 4.2 out of 5 4.3 out of 5
Number of Reviews 31 704
Estimated Installs 0 19514
Min Price $8.00 $10.00
Max Price $20.00 $900.00
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