Last Updated:
December 11, 2024

Boost Engagement with Configurable WhatsApp and Multi-Social Network Buttons

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Transform casual browsers into engaged customers by providing a discreet yet effective communication channel. This tool seamlessly integrates a WhatsApp contact button alongside other popular social networks, allowing for direct interaction at the customer's convenience. Equipped with analytics capabilities, merchants can track user engagement and gauge the effectiveness of their outreach in real time. Highlight important messages or promotions without disrupting the shopping experience, ensuring that customers stay informed and connected. This solution is perfect for optimizing customer service and driving sales through direct messaging. By fostering an open line of communication, businesses can enhance the customer journey naturally, leading to increased satisfaction and loyalty. Unlock the potential of direct engagement and elevate your Shopify storeโ€™s connectivity.

Features

Create a beautiful and customizable Whatsapp contact button & chat window
Manage multiple agents with different profiles, contact numbers, and availability
Integrate with various contact channels like Telegram and Messenger
Utilize real-time analytics for tracking, measuring, and optimizing success
Foster immediate customer contact and capture user attention effectively to enhance user engagement and performance.

Benefits

Increase customer engagement and satisfaction by fostering immediate contact with a direct WhatsApp button, leading to quicker query resolutions and improved customer service
Capture user attention effectively with non-intrusive messaging, enabling the delivery of timely offers and critical information without disrupting the shopping experience, enhancing user interaction and retention
Empower merchants with real-time analytics integration for tracking, measuring, and optimizing success, providing invaluable insights for continual improvement, increased customer engagement, and business growth.

About the Vendor

Innoa
C/ Josรฉ Tallavi, Mรกlaga, MA, 29014, ES
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C/ Josรฉ Tallavi, Mรกlaga, MA, 29014, ES Map

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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
Maximumย Price:
$
2.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Calling all Shopify merchants looking for ways to increase user engagement! The Supchat Whatsapp Button app by Innoa is a handy tool to have in your store's toolbox. Offering a multi-network social contact button, including Whatsapp, Telegram, and Messenger, this app aims to connect you directly with your customers in a non-intrusive yet attention-grabbing way. You can also manage several agents with different profiles and availability, making it entirely customizable to your needs. Despite the meager number of reviews and an average rating of 3.6, this app seems promising for those seeking a robust chat functionality in their store. The lack of an exact install count just means it's a specialized backend app, so don't let that deter you. With a free plan available and a maximum price of just $2.99, it's a low-risk way to test out expanding your store's communication channels. However, as always, keep an eye out for how the app's performance evolves with user feedback. Ahoot, happy chatting!

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Frequently Asked Questions

How does a chat widget function on a Shopify store?
A chat widget provides live customer service on your Shopify store. Once installed, a small icon typically appears at the corner of the website. When clicked, it opens up a chat interface where customers can directly message and interact with your customer service team.
How can I incorporate a chat widget like Supchat Whatsapp Button to my Shopify store?
Shopify possesses a range of apps like Supchat Whatsapp Button that can easily integrate live chat into your website. You simply need to search for the app in the Shopify app store, download, and follow the installation instructions usually provided within the app's interface.
What is the purpose of a chat plugin like Supchat Whatsapp Button in my Shopify store?
Incorporating a plugin like Supchat Whatsapp Button in your Shopify store can significantly enhance customer engagement and experience. It provides an immediate line of communication between your customers and your business, answering their queries, providing support, and eventually, increasing sales and customer satisfaction.
Can I use chat plugins like Supchat Whatsapp Button outside of Shopify, such as on WordPress?
Yes certain chat plugins can be utilized on different platforms like WordPress. However, it's important to ensure that the particular chat plugin you're interested in is compatible with the platform you wish to use it on. Usually, this information can be found on the plugin's details and installation instructions.

Shopify App Comparison: Supchat Whatsapp Button vs Dondy: WhatsApp Marketing+Chat - which is better?

When comparing Supchat Whatsapp Button and Dondy: WhatsApp Marketing+Chat, we can see that both apps offer valuable features to enhance customer engagement and drive business growth. However, there are key differences between the two that may influence your choice.

Supchat Whatsapp Button is a comprehensive app that focuses on improving customer interaction and engagement. With its customizable contact button and chat window, merchants can foster immediate customer contact and resolve queries or concerns efficiently. The app also integrates seamlessly with various contact channels like Telegram and Messenger, providing a convenient way to reach out to customers. Additionally, Supchat Whatsapp Button offers real-time analytics for tracking and optimizing success, empowering merchants with valuable insights for continual improvement. Overall, this app is ideal for merchants looking to enhance user engagement and optimize their performance.

In contrast, Dondy: WhatsApp Marketing+Chat app is specifically designed as a marketing tool and customer service platform. It provides a suite of tools to recover abandoned carts, launch messaging campaigns, and engage customers with personalized automated messages. The app's integration with WhatsApp allows for instant attendance to customer queries, improving customer service efforts. Dondy also offers the ability to build custom WhatsApp flows and reach a large audience through bulk messaging and marketing campaigns. If you are looking to amplify your business growth and take control of your market presence, Dondy is a valuable app to consider.

In conclusion, both Supchat Whatsapp Button and Dondy: WhatsApp Marketing+Chat offer unique capabilities to enhance customer engagement. However, the choice depends on your specific needs. If you prioritize immediate customer contact, real-time analytics, and overall performance optimization, Supchat Whatsapp Button is recommended. On the other hand, if you seek to maximize marketing efforts, recover abandoned carts, and engage a large audience through bulk messaging, Dondy: WhatsApp Marketing+Chat is a valuable choice.

Attribute
Supchat Whatsapp Button Shopify AppSupchat Whatsapp Button
Dondy: WhatsApp Marketing+Chat Shopify AppDondy: WhatsApp Marketing+Chat
Average Rating 3.5 out of 5 4.9 out of 5
Number of Reviews 3 885
Estimated Installs 29 28447
Min Price $0.00 $0.00
Max Price $2.99 $39.99
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