We have reviewed two apps that offer different capabilities and features to enhance customer communication and improve customer experiences. The CRM PLUS on LINE app focuses on connecting your official LINE account with Shopify using customer tags, enabling highly targeted direct messaging capabilities. This app also offers convenient social logins and hassle-free implementation, saving time and effort for store owners. With features like automated messages and flexible delivery automation, CRM PLUS on LINE empowers store owners with intensified customer engagement and buyer retention. We highly recommend this app for e-commerce businesses looking to boost customer engagement and improve site performance.
The Pushdaddy WhatsApp, Live Chat app also prioritizes customer communication and marketing automation. This app allows seamless switching between WhatsApp and Live Chat, enabling multiple operators to handle multiple queries simultaneously. With automation features like order confirmations and abandoned cart recovery, this app drives successful conversions and extends the customer's buying journey. Additionally, the app offers social media integration with Facebook Messenger and Instagram, along with push notifications to keep customers informed about the latest offerings and promotions. With features like FAQ Answers, chatbots, and more, this comprehensive app provides an all-encompassing bridge between your store and customers. We highly recommend this app for businesses seeking enhanced customer service, easy communication, and seamless marketing automation.