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Last Updated:
December 11, 2024

Boost Customer Engagement with Powerful SMS and WhatsApp Messaging

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Reaching customers in a timely manner has never been easier with streamlined messaging capabilities designed specifically for e-commerce. Facilitate communication by sending SMS and WhatsApp notifications during key stages of the customer journey, such as upon checkout, payment receipt, or when orders are shipped. This ensures customers remain informed and engaged, enhancing their overall shopping experience. Benefit from timely alerts for abandoned carts to encourage conversions and drive sales. Effortlessly manage customer feedback with automated messages for product reviews, integrating responses seamlessly. The advanced variable system allows for tailored messaging, ensuring communications resonate with each individual recipient, from customers to shop administration members. Harnessing the power of real-time messaging fosters deeper connections with customers, all while simplifying shop management. Transform the way your business communicates, keeping customers informed at every step.

Features

Use our reliable SMS Master Gateway to send cost-effective messages
Send SMS through the gateway of your choice, Android smartphone, or via Whatsapp
Get assistance with sender ID registration in Gulf countries and beyond
Automatically update customers on important touchpoints like payment received and order shipped
Streamline communication and build personalized customer relationships with advanced variable systems

Benefits

Increase customer satisfaction and retention by automatically updating customers on key touchpoints such as payment received, order shipped, and cart abandonment
Save time and effort by automating the collection of product reviews via SMS and Whatsapp, seamlessly integrating them onto product pages
Cultivate personalized relationships with customers using advanced variable systems to add a personal touch to messages

About the Vendor

ProWebSms
2 rue des relieurs, ChangΓ©, 53810, FR
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2 rue des relieurs, ChangΓ©, 53810, FR Map

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Pricing

Free to install. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
3.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Owlfred's wisdom has been called upon again and of course, he delivers! The ProWebSMS Business Messaging app is a versatile messaging tool that helps merchants build direct lines of communication with their customers. With an overall rating of 3.9 stars across 12 reviews, it's clear that some users have found the ability to send SMS or Whatsapp messages to customers (and even themselves) at different stages of the transaction process quite helpful. You can send notifications at checkout, upon payment receipt, order shipment, if a cart is abandoned, or even after a product review. Customize your messages with their advanced variable system, isn't that a hoot! Choose to SMS via their reliable SMS Master Gateway, a gateway of your choice, or even your Android smartphone, and don't flutter around with the details, because they also provide assistance with sender ID registration, even in Gulf countries! The cherry on top is the range of affordability that this app offers. With plans starting as low as $0 and going only up to $3, getting on board seems almost feather-light for any budget-conscious merchant. Ensuring effective customer order tracking and merchant order notifications are crucial aspects of operating a successful online store. This app sounds like it could streamline that process with ease. It's a big thumbs up, or should I say, wings up, from Owlfred!

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Frequently Asked Questions

How can ProWebSms Business Messaging enhance my communication with customers?
ProWebSms Business Messaging optimizes your business communication by strategically merging SMS and Whatsapp messaging. This approach enables seamless updates to customers at crucial touchpoints. Automated triggers can be set to inform customers about status changes like payment received, order shipped, or cart abandoned.
What features of ProWebSms Business Messaging might help improve customer satisfaction?
The app offers automatic collection of product reviews through messaging platforms. It then integrates these reviews onto your product pages, providing valuable feedback and making the shopping experience more transparent for future customers.
How can ProWebSms Business Messaging help me create a personal touch in the messages?
ProWebSms Business Messaging boasts a robust, advanced variable system that allows personalization of messages. It aids in fostering a more personalized relationship with your customers, enhancing customer relationship management.
Can ProWebSms Business Messaging help in improving order notifications?
Yes with triggers set for various steps in the order process, ProWebSms Business Messaging ensures your customers stay informed. This helps create a smooth purchasing journey, from payment to shipping, making the app useful for merchants seeking to elevate their order notifications.

Shopify App Comparison: ProWebSms Business Messaging vs StatusPro ‑ Order Status - which is better?

ProWebSms Business Messaging App and StatusPro - Order Status App are both powerful tools that can greatly enhance your communication and customer service. However, they have different capabilities and features that cater to different needs.

ProWebSms Business Messaging App is a comprehensive messaging solution that combines SMS and WhatsApp messaging to enable seamless communication between you, your customers, and your team. With this app, you can automate messages to update your clients on important touchpoints such as payment received and order shipped, improving customer satisfaction and retention. The advanced variable system allows you to add a personal touch to messages, helping you cultivate personalized relationships with your customers. If you're looking to streamline your communication process and build strong customer relationships, ProWebSms Business Messaging App is definitely a must-have.

On the other hand, StatusPro - Order Status App focuses on keeping your customers informed about the progress of their orders. With custom statuses and tailored email templates, you can easily communicate with your customer base and significantly reduce customer inquiries. The app also offers an order lookup page, allowing customers to track their order journey, enhancing customer service and potentially increasing repeat purchase rates. If you're looking to provide transparency and build trust with your customers, StatusPro - Order Status App is the perfect tool for you.

In conclusion, both apps have their unique capabilities and benefits, so the choice really depends on your specific needs and preferences. We recommend ProWebSms Business Messaging App for those who want to streamline communication and build personalized customer relationships, while StatusPro - Order Status App is ideal for those who want to provide transparency and enhance customer service. Why not give them both a try and see which one fits your business better?

Attribute
ProWebSms Business Messaging Shopify AppProWebSms Business Messaging
StatusPro ‑ Order Status Shopify AppStatusPro ‑ Order Status
Average Rating 3.9 out of 5 4.8 out of 5
Number of Reviews 12 46
Estimated Installs 0 0
Min Price $0.00 $9.00
Max Price $3.00 $99.00
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