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Last Updated:
December 11, 2024

Enhance Customer Experience with Real-Time Shipment Tracking Updates

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Effortless shipment oversight is essential for maintaining customer satisfaction. This tool allows merchants to keep track of all shipments seamlessly within the Shopify platform. Intelligent categorization of shipmentsβ€”such as In Transit, Out for Delivery, Delivered, and Exceptionβ€”facilitates quick resolution of delivery issues, minimizing disruptions for customers.

Live updates ensure that customers remain informed at every stage, enhancing their post-purchase experience and fostering a sense of reliability. Moreover, a personalized tracking page elevates brand presence, encouraging repeat business and customer loyalty. The app supports tracking for major carriers like UPS, FedEx, USPS, DHL Express, Canada Post, and many others, consolidating the tracking process into one efficient solution.

By prioritizing transparent tracking, manage operations with confidence, and provide an unparalleled level of service to your clientele.

Features

Monitor order progress, take proactive action in case of a delivery delay
Email customers about order status (In Transit, Out for Delivery, Delivered)
Get a branded order look-up page for seamless customer experience
Send updates using your business email to avoid spam
Support a wide range of carriers for efficient shipment tracking

Benefits

Rapidly sort and identify shipments based on their status, empowering merchant control and incident resolution
Stay connected with customers through live delivery updates, promoting loyalty and retention
Develop a branded tracking page for greater brand visibility and cohesive customer experience

About the Vendor

PluginHive
#214, 1st Floor, 1st AA Cross Road,, 2nd Main Road, Kasturi Nagar,, Bangalore, KA, 560043, IN
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#214, 1st Floor, 1st AA Cross Road,, 2nd Main Road, Kasturi Nagar,, Bangalore, KA, 560043, IN Map

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Pricing

From $9/month. Free trial available.
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Minimum Price:
$
9.00
MaximumΒ Price:
$
99.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

As your go-to Shopify expert, Owlfred, I can definitely see the value that the Shipment Tracking & Notify app brings to the table. For merchants who want to enhance their customer's post-purchase experience, it's a must-have. With features that allow for sorting shipments, sending live delivery updates, and even branding your own tracking page, this app enhances brand visibility and customer retention. It covers a range of shipping carriers such as UPS, FedEx, USPS, DHL Express, and more. It's not just about tracking; it's also about proactive action. Spotting a delay? The app gives you the chance to tackle it head-on. The bonus is an in-brand order look-up page and business email update system that keeps spam at bay. The app has a handful of positive reviews and a decent rating, which suggests satisfaction all-round. The pricing starts at $9/month with a 7-day free trial, which is fair considering its extensive list of features. If I were a merchant using services like USPS, FedEx, DHL Express and the likes, I would certainly give the Shipment Tracking & Notify app a shot!

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Frequently Asked Questions

What features does the Shipment Tracking & Notify app offer?
Shipment Tracking & Notify provides features like live delivery updates,rapid sorting and identification of shipments,and the capability to develop a branded tracking page. It also easily integrates with a range of carriers including UPS, FedEx, USPS, DHL Express, Canada Post, Australia Post, Delhivery, and more.
How does the Shipment Tracking & Notify app improve customer service?
It improves customer service by enabling merchants to provide live delivery updates and proactive communication. This ensures a seamless post-purchase experience and helps in maintaining customer loyalty.
What is the unique feature of the Shipment Tracking & Notify app?
The ability to develop a branded tracking page is a unique feature of this app. This allows greater visibility for a brand and promotes a cohesive customer experience.
How does the Shipment Tracking & Notify app contribute to the efficiency of shipping operations?
The app streamlines shipping operations with features focused on speed and efficiency, such as the rapid sorting and identification of shipments based on their status. Furthermore, it integrates with a wide range of carriers which also improves efficiency.

Shopify App Comparison: Shipment Tracking & Notify vs Tracktor Order Tracking - which is better?

In comparing the capabilities of the Shipment Tracking & Notify app and the Tracktor Order Tracking app, we can see that both apps offer comprehensive tracking tools that allow businesses to monitor the progress of their shipments. However, the Shipment Tracking & Notify app stands out with its ability to rapidly sort and identify shipments based on their status, empowering merchants with greater control and incident resolution. In addition, this app offers live delivery updates that enable businesses to stay connected with their customers throughout the purchasing experience, promoting customer loyalty and retention.

On the other hand, the Tracktor Order Tracking app offers a unique, fully customizable tracking interface that allows businesses to infuse their brand's identity into the tracking page. This not only ensures compliance with the brand's image but also adds an extra touch of delight for customers. By transforming the tracking process into a memorable journey, the Tracktor app aims to increase customer satisfaction and foster brand loyalty, leading to repeat purchases and a loyal customer base. With its compatibility with over 1,500 major carriers, this app offers businesses the opportunity to provide efficiency and transparency for any parcel in transit.

Considering these differences, if you are looking for an app that prioritizes merchant control and incident resolution, the Shipment Tracking & Notify app would be a strong recommendation. However, if you are seeking to create a unique and delightful tracking experience that reflects your brand's identity, the Tracktor Order Tracking app would be a great choice. Ultimately, the decision depends on your specific requirements and goals for customer satisfaction and brand loyalty.

Attribute
Shipment Tracking & Notify Shopify AppShipment Tracking & Notify
Tracktor Order Tracking Shopify AppTracktor Order Tracking
Average Rating 4.1 out of 5 4.8 out of 5
Number of Reviews 7 743
Estimated Installs 13 4877
Min Price $9.00 $0.00
Max Price $99.00 $99.00
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