Never be caught off guard by shipping hiccups again. Regularly monitoring your shipping process and proactively addressing issues can drastically cut down on customer complaints and refund requests. With this all-inclusive tool, merchants can receive alerts when shipments are late, packages go unscanned, or fulfillments are delayed. This can make a massive difference in managing potential issues before customers get heated, significantly reducing support tickets.
Beyond just monitoring, this robust solution offers the ability to automate customer notifications based on shipping status. This ensures the customer remains informed at every stage of the delivery process, and complaints for late or unscanned shipments are minimized. All shipping events across your store can be viewed and filtered in a single, user-friendly dashboard, boosting efficiency and streamlining back-office tasks.
Tailor the app to suit your unique business. Specify the estimated delivery time for all your offerings, and get alerts when shipments exceed this timeframe. This feature allows you to maintain a keen eye on shipping delays and take swift action whenever necessary. Supporting all US carriers, this app provides extensive coverage and unmatched functionality, quite indispensable for seamless Shopify operations. Please verify the complete list of supported carriers on our website.
ShipAware
