ShipAware

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Get proactive alerts for late shipments and automate customer notifications to enhance service efficiency.
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What Owlfred thinks...

Stay on top of your shipments and keep your customers in the loop with ShipAware's alerts and auto emails based on status - no more surprises or complaints!

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
December 11, 2024

Stay Ahead of Shipping Issues with Real-Time Alerts and Notifications

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Stay ahead of shipping complications with real-time alerts tailored for proactive merchants. This tool notifies users of delays, unscanned packages, and late fulfillmentsβ€”effectively minimizing the incidence of customer complaints and refund requests.

Optimize support operations by automating customer notifications that keep buyers informed about their order statuses, resulting in fewer support tickets. A centralized dashboard provides comprehensive visibility over all shipments, making it easy to monitor and filter order details from various stores.

Customizable estimated delivery times add another layer of control, sending immediate alerts when shipments fall behind schedule. Comprehensive support for US carriers streamlines fulfillment processes, empowering users to maintain customer satisfaction and operational efficiency. Take the guesswork out of shipping logistics for a smoother e-commerce experience.

Features

Receive timely notifications for late deliveries, unscanned packages, and unfulfilled orders to stay ahead of shipping issues
Automate customer notifications based on shipment status to keep customers informed throughout the delivery process
Streamline order fulfillment by accessing all shipment statuses in one convenient dashboard with filters and sorting options
Seamlessly integrate with shipping software and shopping carts for easy order imports
Get personalized recommendations for managing late shipments based on tracking data

Benefits

Receive real-time alerts for shipment delays and unscanned packages, reducing customer complaints and refund requests
Proactively notify customers about their shipment status to minimize WISMO inquiries and chargebacks
Streamline order fulfillment processes by viewing all shipment statuses in one dashboard, saving time and boosting efficiency

About the Vendor

Logistero Ltd
349 E Main St, Dallastown, PA, 17313, US
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349 E Main St, Dallastown, PA, 17313, US Map

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Pricing

Free plan available
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Minimum Price:
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0.00
MaximumΒ Price:
$
49.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Keep your feathers unfurled, Shopify merchants! ShipAware by Logistero Ltd brings you a wave of relief in your shipping processes. It flies in like a trusted friend with alerts for delayed or unscanned shipments and late fulfillments, ensuring you're always ahead of the game. Don't worry about scanning the sky for lost orders, ShipAware's got you covered with its ability to find orders that have been lost in the shipping process. It also significantly reduces support tickets with automatic customer notifications based on shipment status. It supports all U.S carriers and connects smoothly with shipping softwares or shopping carts to import orders. Having a nest-eye view of all your shipment statuses in a single dashboard just got a lot easier and more organized. This app, although untested by a large community, has flown in with a 5-star rating in its first review. It's a hoot for all your shipping woes, and what's even better is it comes with a free plan option. Flutter your wings to the rhythm of seamless shipping with ShipAware (non-tracking, back-end app).

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Frequently Asked Questions

What is ShipAware?
ShipAware is a Shopify app that provides customer order tracking and merchant order notifications solutions. It helps merchants to monitor their shipments and keep customers informed about their order status.
How does the customer order tracking feature of ShipAware work?
ShipAware’s customer order tracking feature provides real-time information to customers about the progress of their orders. By using this feature,customers can easily check when their orders have been dispatched and when they can expect to receive them.
Does ShipAware send notifications about delivery?
Yes,ShipAware has a merchant order notifications feature that can send delivery updates to the merchant. This allows for better order management and proactive handling of potential delivery issues.
Is ShipAware’s track and trace feature legitimate?
Yes,ShipAware's track and trace feature is legitimate. The feature is designed to provide real-time information on order tracking,helping both the merchant and the customer stay updated on the status of deliveries.

Shopify App Comparison: ShipAware vs Track123 Order Tracking 3D - which is better?

We have reviewed two apps that aim to improve the shipping and tracking process for Shopify merchants. The ShipAware app focuses on monitoring shipments and proactively addressing issues to reduce customer complaints and refund requests. It provides real-time alerts for delays and unscanned packages, automates customer notifications based on shipping status, and offers a user-friendly dashboard to view all shipping events. The app also allows merchants to specify estimated delivery times and receive alerts for shipment delays, ensuring swift action when necessary. With extensive coverage and functionality, ShipAware proves to be an indispensable tool for seamless Shopify operations.

On the other hand, the Track123 Order Tracking Upsell app offers a comprehensive solution for Shopify merchants to enhance their post-purchase journey. It features a sophisticated dashboard to track carrier performance and keep customers informed about the estimated delivery times and order status. The app also stands out with its unique cross-selling feature, allowing merchants to convert order tracking interactions into opportunities for additional revenue. Additionally, it supports over 1200 couriers and provides the ability to mask merchandise origins, catering to dropshipping businesses with global sources.

In terms of capabilities and benefits, both apps offer valuable features to improve the shipping and tracking experience. However, we believe that Track123 Order Tracking Upsell app provides a more comprehensive and unique feature set, particularly with its personalized product recommendations and support for dropshipping businesses. Therefore, we recommend using the Track123 app to stimulate customer anticipation, reduce anxiety, and drive additional sales through enhanced post-purchase engagement.

Attribute
ShipAware Shopify AppShipAware
Track123 Order Tracking 3D Shopify AppTrack123 Order Tracking 3D
Average Rating 5 out of 5 4.9 out of 5
Number of Reviews 1 4200
Estimated Installs 0 37862
Min Price $0.00 $0.00
Max Price $49.99 $399.00
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