Propel Replay & Session Record

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Watch your customers in action to identify issues and boost your e-commerce sales effortlessly.
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What Owlfred thinks...

Propel Replay & Session Record is like Netflix for your Shopify store, helping you uncover hidden issues and boost sales by watching your customers in action!

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
January 13, 2025

Boost Sales by Analyzing Customer Behavior with Session Recordings

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Unlock the secrets of customer behavior with advanced session recording and heatmap tools designed for e-commerce platforms. Observe real-time shopper interactions to identify friction points and optimize the user experience for maximum conversion. Analyzing these visual insights allows for strategic adjustments that can lead to increased sales performance.

In addition to tracking user activity, tools are available to combat wasted ad spend by identifying bot traffic and scrutinizing competitor behavior. The integrated survey feature acts as a direct line to customer satisfaction, facilitating immediate feedback and valuable insights that can shape merchandising strategies.

Position your store for success by leveraging these impactful features. Gain a competitive edge and refine your approach, ensuring that every visitor's experience is seamless and fulfilling, ultimately driving growth and retention.

Features

Intelligent algorithms ensure smooth playback of recorded sessions without impacting site speed
Filter replays by country, traffic type, and more to focus on the sessions that matter most
Identify and fix broken links and errors by filtering replays based on encountered issues
Detect and block bot traffic to safeguard your ad budget by providing visitor IPs
Enjoy automatic installation that requires no coding, making it quick and hassle-free

Benefits

Gain insights into consumer behavior by observing browsing sessions, helping you understand what captures attention and what doesn't
Identify and resolve storefront issues efficiently, improving sales by refining your online store based on real customer interactions
Protect your ad budget by detecting non-human traffic like bots and competitors, ensuring resources are redirected to audiences that drive actual sales

About the Vendor

Propel Commerce
170-422 Richards St, Vancouver, BC, V6B2Z4, CA
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170-422 Richards St, Vancouver, BC, V6B2Z4, CA Map

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Pricing

Free plan available. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

15 review in the last 30 days.

15 reviews in the last 30 days.

63 review in the last 90 days.

63 reviews in the last 90 days.

Install Trend Insights

99 install in the last 30 days.

99 installs in the last 30 days.

456 install in the last 30 days.

456 installs in the last 30 days.

Owlfred Review

Give a hoot about your customer's shopping experience with the Session Recording & Replays app by Propel Commerce. Functioning like a private Netflix for your store, this app records customers' browsing behaviors to provide insights into what's working and what needs fine-tuning. The app comes highly recommended by numerous users, remarkable reviews, and a whopping 4.9 average rating! It appears to have a solid reputation, especially among popular brands like Larizia and Wow Skin Science. The highlight features? Intelligent algorithms for smooth playback, filters to find relevant replays, and error detection for broken links and other pesky problems. Plus, it's essentially your personal bot police, providing visitor IPs for you to identify and block unwanted bots affecting your sales. Installation? Easy-peasy, no coding needed. While it's free to install, keep your eyes peeled for possible additional charges. If you're in the business of boosting sales and providing a streamlined shopping experience, this customer and marketing analytics tool might just be a wise choice.

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Frequently Asked Questions

What is session recording in the context of eCommerce?
Session recording in eCommerce refers to the practice of capturing and analyzing user interactions on a website. This data can reveal user behavior patterns, highlight areas of friction, and provide valuable insights to improve site usability.
How can Session Recording and Replays aid my Shopify store?
Session Recording and Replays can boost your Shopify store by providing robust customer and marketing analytics. By observing user journeys, you can identify potential issues, understand user preferences, and make data-driven decisions to optimize your eCommerce strategies.
What value does marketing analytics bring to my eCommerce business?
Marketing analytics are crucial for your eCommerce business as they can reveal the effectiveness of your marketing strategies. It lets you track performance, analyze customer behavior, and optimize based on insights. This ultimately leads to improved customer experiences and increased ROI.
What are customer analytics and why are they important for my Shopify store?
Customer analytics involve studying customer behavior and trends to formulate targeted marketing and sales strategies. For your Shopify store, it's essential as it can help understand your customers better, improve customer experiences, and enhance overall business performance.

Shopify App Comparison: Propel Replay & Session Record vs MIDA: Heatmap, Record & Replay - which is better?

We compared the Session Recording & Replays app with the MIDA: Heatmap, Record & Replay app and found both to be powerful tools for gaining insights into customer behavior on your online store. However, there are some key differences that set these apps apart.

One key difference between the two apps is the ability to filter and categorize session recordings. The MIDA app allows you to categorize recorded sessions based on user actions, such as abandoned cart or successful order. This feature enables you to quickly analyze specific interactions and shopper psychology, making it easier to make evidence-based improvements to your online store. In contrast, the Session Recording & Replays app does not offer this categorization feature, which may make it slightly more difficult to pinpoint and analyze specific user actions.

Based on these differences, we highly recommend the MIDA: Heatmap, Record & Replay app for gaining valuable insights into your customers' digital behaviors. The ability to categorize session recordings and quickly analyze shopper psychology sets this app apart and makes it a powerful tool for enhancing user engagement and maximizing conversions on your online store.

Attribute
Propel Replay & Session Record Shopify AppPropel Replay & Session Record
MIDA: Heatmap, Record & Replay Shopify AppMIDA: Heatmap, Record & Replay
Average Rating 4.9 out of 5 4.9 out of 5
Number of Reviews 603 171
Estimated Installs 2732 2791
Min Price $0.00 $0.00
Max Price $0.00 $30.00
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