Understanding customer interactions is crucial for optimizing store performance. This app provides a powerful session recording tool that captures customer behavior across various devices, allowing merchants to view their store from a userβs perspective. With detailed insights into browser type, location, device, and operating system, analyzing potential design flaws and layout issues becomes effortless.Β
Utilize recorded sessions to assess the effectiveness of new ideas and make informed, data-driven choices that can enhance customer experience. From study patterns that lead to conversions to identifying barriers that may hinder sales, the detailed playback features support continuous improvement. Transform how user experience is approached, gaining clear visibility into the nuances of customer interactions.
Elevate decision-making processes with this essential analytics tool that brings clarity to customer engagement, ultimately aiming for a more optimized shopping journey.