Utilizing powerful session recording technology, this app allows merchants to gain a unique perspective on customer interactions within their online store. By capturing live sessions across any device, store owners can pinpoint and rectify design and layout issues with ease. The robust screen recording feature provides detailed insights into user behavior by tracking important metrics like browser type, geographical location, device, and operating system. This level of granular feedback enables informed decision-making and the evaluation of new ideas based on actual customer experiences. Retailers can now cultivate a more intuitive and engaging shopping environment, ultimately improving conversion rates and customer satisfaction. Transitioning from data collection to actionable insights has never been more straightforward. Analyzing customer journeys opens the door to optimizing user experience, ensuring every visit counts.