Peek! ‑ Better Replay & Survey

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Record customer sessions and gather insights with versatile surveys to enhance your store's performance.

What Owlfred thinks...

Peek! is a great tool to record user sessions, understand your customers, and gather feedback through versatile surveys to improve your store.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
December 11, 2024

Elevate Customer Insights with Session Recordings and Tailored Surveys

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Transform the way customer interactions are analyzed with advanced session recordings and in-depth behavioral insights. Each session is captured with key metrics such as browsing history, length, and geographic location, enabling a clear understanding of user engagement patterns.

Effortlessly craft easy-to-complete surveys that blend organically into the checkout process, facilitating direct communication with customers. This feature not only reveals critical feedback but also highlights specific pain points and areas for improvement within the store.

By harnessing real customer data, it’s possible to make informed adjustments that refine the shopping experience, discard ineffective elements, and ultimately drive enhanced performance. It’s strategy powered by real insights, ensuring every decision aligns with actual customer behavior.

Features

Record detailed browsing sessions to uncover critical areas for store improvement
Optimize store elements based on data-driven insights to increase conversion rates
Establish direct communication with customers to address pain points and enhance shopper satisfaction
Replay full session recordings to understand UX
Build a connection with your customers with post-purchase surveys

Benefits

Peek! Better Replay & Survey might assist in boosting sales via conversion rate enhancement by allowing a clearer understanding of the customers' behavior which translates to improved user interface and shopping experience
The application offers data-driven insights that enable informed decision making, potentially leading to an increase in average order value and overall business growth
By utilizing the in-built post-purchase survey feature, businesses can improve customer retention rates by directly addressing user pain points and improving shopper satisfaction.

About the Vendor

CartKit
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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
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0.00
Maximum Price:
$
29.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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12 reviews in the last 30 days.

46 review in the last 90 days.

46 reviews in the last 90 days.

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7 installs in the last 30 days.

74 install in the last 30 days.

74 installs in the last 30 days.

Owlfred Review

Peek! ‑ Better Replay & Survey seems like a powerful tool to gain valuable insights into customer behavior on your Shopify store. With a high average rating of 4.8 from 2580 reviews and over 3500 installs, this app lets you record user sessions, set up versatile surveys, and analyze data to make informed decisions for your store. The ability to replay full session recordings, gather post-purchase feedback, and understand user behavior can be invaluable for improving your store's performance. Plus, the free pricing option makes it accessible for all users. Owl's recommendation? Definitely give Peek! a try to optimize your store's UX and boost conversions!

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Frequently Asked Questions

How does Peek! - Better Replay & Survey help improve my Shopify store?
Peek! - Better Replay & Survey provides a comprehensive analysis of customer behavior. It records details like browser type, session duration, geographical location, and time data. By understanding these elements, you can identify areas that need improvement in your store.
Does the Peek! - Better Replay & Survey app offer any features to get customer feedback?
Yes the app allows you to design short, persuasive surveys that can be easily integrated into your checkout page. This feature gives you a chance to hear directly from your customers and understand their expectations.
How does Peek! - Better Replay & Survey use the collected data?
The app uses a data-driven approach to help you optimize your online store. It can identify ineffective elements in your store by analyzing the user engagement data and provide insights that help you make informed decisions.
How can the Peek! - Better Replay & Survey app boost my business growth?
By establishing a direct line of communication with your customers, the app helps to identify the pain points in your online store. Addressing these issues can boost your store's performance, elevate shopper satisfaction, and ultimately contribute to business growth.

Shopify App Comparison: Peek! ‑ Better Replay & Survey vs Report Toaster: Custom Reports - which is better?

We have reviewed two exceptional apps for Shopify merchants, Peek! - Better Replay & Survey App and Report Toaster: Custom Reports App. While both apps focus on providing valuable insights and empowering business growth, they have different capabilities and features that set them apart.

Peek! offers a comprehensive customer behavior analysis tool, allowing merchants to record detailed browsing sessions and uncover critical areas for store improvement. With this app, you can optimize store elements based on data-driven insights, increase conversion rates, and establish direct communication with customers to enhance shopper satisfaction. Additionally, Peek! enables you to convert visitors into customers by replaying full session recordings and understanding user experience. This app is highly recommended for merchants who prioritize understanding customer expectations and making informed decisions.

On the other hand, Report Toaster provides a robust reporting and analytics tool for Shopify merchants who prioritize precision in decision-making. With real-time data access, this app allows you to generate bespoke reports tailored to your unique business needs. You can seamlessly customize columns, filters, and sorting options to gain multi-dimensional views of your operations. Report Toaster also offers enhanced analytics with calculated fields for commissions, aging buckets, and data extraction, enabling business growth. If you value customization and in-depth data analysis, Report Toaster is the app for you.

Attribute
Peek! ‑ Better Replay & Survey Shopify AppPeek! ‑ Better Replay & Survey
Report Toaster: Custom Reports Shopify AppReport Toaster: Custom Reports
Average Rating 4.8 out of 5 5 out of 5
Number of Reviews 2730 215
Estimated Installs 3466 0
Min Price $0.00 $0.00
Max Price $29.00 $150.00
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