Postship Order Tracking

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1389
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Streamline order tracking & boost customer satisfaction with branded pages & proactive notifications.
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What Owlfred thinks...

With PostShip Order Tracking, de-stress your team and delight your customers with proactive notifications and a branded tracking page for a great post-purchase experience.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
August 26, 2024

Track, Notify, and Delight: Intuitive Order Tracking for Shopify

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While ensuring a smooth shopping experience for your customers, guaranteeing a simple and transparent post-purchase journey becomes equally crucial. With this highly efficient order tracking app, give your customers the delight of instant order lookups and shipping notifications. It surpasses its counterparts with user-friendly tracking pages, helping in outpacing competition.

This proactive tool dramatically reduces the need for order tracking support queries, thereby providing an exceptional post-purchase experience. Its notifications are particularly effective in quickly identifying delays and updating customers - a function that stands out from its competitors.

The beauty of this tool lies in alleviating customer tension and creating an air of anticipation with timely order status notifications. Equipped to work with over 1400 carriers, this app elevates the post-purchase customer experience to a whole new level. Your team can heave a sigh of relief as it handles the tracking logistics while ensuring buyers always know their order status. A must-have tool that redefines customer happenstance with every order.

Features

Provide customers with an Intuitive and Beautiful order tracking page for easy tracking
Manage & analyze all shipping data with a Smart order lookup page
Increase customer loyalty with a Branded order lookup page
Access Powerful Shipping analytics and 24/7 live chat and email support
Ensure high accuracy and superior performance compared to competitors like Aftership, Tracktor, and Wonderment

Benefits

Increase customer satisfaction and loyalty with instant order lookups and shipping notifications
Reduce customer inquiries with proactive tracking updates, saving time and resources
Elevate post-purchase experience by providing timely order status notifications for over 1400 carriers

About the Vendor

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102, Bhagyoday, Plot - 275, Sec -21, Nerul, Navi Mumbai, MH, 400706, IN
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102, Bhagyoday, Plot - 275, Sec -21, Nerul, Navi Mumbai, MH, 400706, IN Map

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Pricing

Price: Free
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Review Trend Insights

3 review in the last 30 days.

3 reviews in the last 30 days.

10 review in the last 90 days.

10 reviews in the last 90 days.

Install Trend Insights

116 install in the last 30 days.

116 installs in the last 30 days.

192 install in the last 30 days.

192 installs in the last 30 days.

Owlfred Review

Whoa, hoot hoot! It looks like PostShip Order Tracking/Track has left a mark in the Shopify app ecosystem, even without an exact install count to vouch for it. With a remarkable average rating of 4.8 from 34 reviews, this app splendidly promises to enhance your customers' experience through an intuitive and visually appealing order tracking page. But that's just the tip of the iceberg. What truly stands out is the thoughtfully designed smart orders dashboard for holistic shipping data management for all your soaring sales. Earn yourself few hoots of loyalty points, courtesy of PostShip's branded order lookup page. To top it all, the robust shipping analytics paired with the 24/7 live chat and email support craft an offering that is hard to overlook. The absence of install data could be due to its backend application, but the positive feedback indicates a lot of satisfied owlβ€”oops, I meanβ€”merchants. Plus, the fact that this is a free app makes it even more appealing to those looking to improve their store without ruffling too many feathers in their budget. Perhaps it’s worth taking this app under your wing and test its flight.

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Frequently Asked Questions

How does an order tracking app like PostShip Order Tracking improve customer experience?
PostShip Order Tracking enhances customer experience by giving them access to real-time shipping information for all their purchases. This promotes transparency and strengthens buyer's trust, which can lead to repeat purchases and customer loyalty.
What value can order and shipping reports bring to my Shopify store?
Order and shipping reports can provide crucial insights into your business operations. You can gauge the efficiency of your fulfillment process, uncover patterns in customers' buying behavior, identify possible bottlenecks, and make data-driven decisions to improve your overall performance.
Do I still need an app like PostShip Order Tracking when I can send tracking information to customers?
Even though Shopify allows you to send tracking information, an app like PostShip Order Tracking takes it a step further. It not only sends tracking information but also provides a fully branded order tracking page and detailed shipping reports. This offers a more seamless and valuable customer experience.
Is using a customer order tracking app necessary for my Shopify store?
While not strictly necessary, a customer order tracking app brings numerous benefits. It enriches customer experience, reduces the burden on customer support by reducing 'Where is my order?' queries, and offers valuable insights through order and shipping reports. All these can help make your business more efficient and profitable.

Shopify App Comparison: Postship Order Tracking vs Tracktor Order Tracking - which is better?

When comparing the PostShip Order Tracking App and the Tracktor Order Tracking App, we immediately notice a difference in the number of carriers they work with. While PostShip covers over 1400 carriers, Tracktor supports over 1500 integrated carriers. This gives Tracktor a slight edge in terms of global tracking capabilities and ensures that customers can track their orders across a wider range of carriers. Both apps offer customizable tracking pages, but Tracktor goes a step further by allowing businesses to customize the tracking page with their brand's identity. This enables businesses to create a unique and memorable tracking experience for their customers, fostering brand loyalty. Overall, Tracktor offers a comprehensive order tracking system that combines logistical proficiency with brand personality, making it a top choice for businesses looking to elevate their customer experience and build a loyal customer base.

While both apps provide order tracking features and benefits that increase customer satisfaction and reduce support inquiries, PostShip stands out for its proactive tracking updates and notifications. This feature is particularly effective in quickly identifying delays and updating customers, giving them peace of mind about their order status. Additionally, PostShip's order lookup page allows businesses to manage and analyze all shipping data, providing valuable insights for improving their shipping processes. With its user-friendly tracking pages and superior performance compared to competitors, PostShip offers an exceptional post-purchase experience for customers. In conclusion, both apps offer unique capabilities and benefits, but considering the extensive carrier support and the ability to create a personalized tracking experience, we recommend the Tracktor Order Tracking App for businesses seeking to elevate their customer journey and foster brand loyalty.

Attribute
Postship Order Tracking Shopify AppPostship Order Tracking
Tracktor Order Tracking Shopify AppTracktor Order Tracking
Average Rating 4.6 out of 5 4.8 out of 5
Number of Reviews 59 740
Estimated Installs 1389 5237
Min Price $0.00 $0.00
Max Price $0.00 $99.00
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