Easy Post Purchase Surveys

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Unlock valuable customer insights and boost profitability with customizable post-purchase surveys tailored for your brand.

What Owlfred thinks...

Post Purchase Surveys by PostPurchaseSurvey is a great tool to help you grow your ROAS without guessing by collecting valuable zero party data directly from your customers!

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
November 11, 2024

Maximize Profits with Insightful Post Purchase Customer Surveys

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Collecting invaluable insights directly from customers is crucial in refining marketing strategies and enhancing customer loyalty. This tool enables merchants to implement effortless post-purchase surveys, gathering zero-party data that provides a deeper understanding of customer preferences and behaviors.

Navigating recent changes in digital advertising, merchants can leverage these surveys to uncover where customers discovered the brand, facilitating improved Return on Ad Spend (ROAS) calculations. By seamlessly integrating this feedback into their marketing insights, Shopify merchants can make data-driven decisions that lead to more profitable spending.

Furthermore, the intuitive design ensures high engagement rates, making it easy for customers to share their experiences. Fostering a direct line of communication not only aids in refining product offerings but also strengthens customer relationships, paving the way for sustainable growth.

Features

Obtain zero party data through post-purchase surveys to make data-driven decisions and enhance marketing strategies
Easily calculate Return On Ad Spend (ROAS) to optimize resource allocation and increase advertising effectiveness
Personalize interactions based on direct feedback to strengthen customer relationships and build trust
Customer-driven attribution for accurate insights
Create multi-question flows for in-depth customer understanding and feedback

Benefits

Increase customer understanding and boost profits by effortlessly collecting zero party data through post-purchase surveys, allowing you to make data-driven decisions and enhance marketing strategies.
Easily calculate Return On Ad Spend (ROAS) to optimize resource allocation and increase advertising effectiveness, helping you make informed decisions to maximize revenue.
Strengthen customer relationships and build trust by personalizing interactions based on direct feedback, transforming your Shopify store into a customer-centric environment that promotes loyalty and repeat business.

About the Vendor

Golazo Services
3701 30TH AVENUE CT NW, GIG HARBOR, WA, 98335, US
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3701 30TH AVENUE CT NW, GIG HARBOR, WA, 98335, US Map

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Pricing

From $9/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
9.00
Maximum Price:
$
499.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Take a wise owl's word for it, Easy Post Purchase Surveys is a nifty little app for Shopify merchants aiming to enhance their Return On Advertising Spend (ROAS) without resorting to guesswork. Developed by Golazo Services, this app cleverly integrates with third-party systems like Klaviyo and Google Analytics to offer detailed customer analytics. But the gamechanger here is zero party data collection with post-purchase surveys - giving you direct feedback from your customers to reshape your marketing strategies effectively. Let your customers be your guides and tell you how they heard about your store, helping you navigate the tricky iOS14 changes. Its features like Customer Driven Attribution and Multi-Question Flows are the high-performing wings you need to elevate your business. It’s a clean and easy start with this app, you can literally 'Get started in seconds'! The price range is wide, with plans starting at $9 per month, making it affordable for small to large merchants. They also offer a 14-day free trial, so you can take a test fly. Now, its install numbers might be untrackable, but it does have a perfect 5-star rating so far even if from a single review; this is quite like finding a golden feather! Generally, it seems like the ideal companion for Shopify merchants.

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Frequently Asked Questions

How are surveys helpful in customer analytics?
Surveys are a powerful tool in customer analytics. They allow for direct communication with consumers and offer valuable insights into their attitudes, behaviors, and preferences. These insights may then be used to tailor marketing strategies, improve products or services, and increase customer satisfaction.
What are post-purchase surveys?
Post-purchase surveys are questionnaires sent to customers after they have made a purchase. They help businesses collect feedback on the buying experience, product quality, and customer service. This enables them to identify areas of improvement, resulting in optimization of customer experiences.
Why use an app for post-purchase surveys?
Using an app for post-purchase surveys offers a streamlined and efficient way to collect customer feedback. It automates the process of survey distribution, response collection, and data analysis, making it easier and more convenient for both businesses and consumers.
How can I improve my customer service by using survey data?
Survey data can be leveraged to improve customer service. It can highlight areas where customers are dissatisfied, allowing the company to make necessary adjustments. Moreover, trends in feedback can point towards strategic changes to enhance overall customer support and satisfaction.

Shopify App Comparison: Easy Post Purchase Surveys vs Hulk NPS Post Purchase Survey - which is better?

We have reviewed two apps that focus on collecting post-purchase customer feedback to improve customer satisfaction and boost profits. The Easy Post Purchase Surveys app offers a comprehensive set of features that allow you to obtain zero party data, calculate Return On Ad Spend (ROAS), and personalize interactions based on direct feedback. This app goes beyond just collecting data, it helps you build relationships and trust with your customers. With its user-friendly interface and the ability to map out future marketing strategies, it is a valuable tool for any business looking to enhance their customer understanding and increase their profits.

On the other hand, the Hulk NPS Post Purchase Survey app provides a tailored approach to measuring customer satisfaction by focusing on the net promoter score (NPS). It offers various types of surveys, including product-specific, checkout, and exit surveys, allowing you to delve deeper into each purchase journey. With its one-click installation and analytics dashboard, this app provides a seamless and efficient way to track customer feedback and make data-driven decisions. If you're looking to enhance customer satisfaction and improve customer relations, this app is worth trying.

Attribute
Easy Post Purchase Surveys Shopify AppEasy Post Purchase Surveys
Hulk NPS Post Purchase Survey Shopify AppHulk NPS Post Purchase Survey
Average Rating 5 out of 5 4.7 out of 5
Number of Reviews 1 100
Estimated Installs 0 0
Min Price $9.00 $0.00
Max Price $499.00 $20.00
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