We have reviewed two apps that focus on collecting post-purchase customer feedback to improve customer satisfaction and boost profits. The Easy Post Purchase Surveys app offers a comprehensive set of features that allow you to obtain zero party data, calculate Return On Ad Spend (ROAS), and personalize interactions based on direct feedback. This app goes beyond just collecting data, it helps you build relationships and trust with your customers. With its user-friendly interface and the ability to map out future marketing strategies, it is a valuable tool for any business looking to enhance their customer understanding and increase their profits.
On the other hand, the Hulk NPS Post Purchase Survey app provides a tailored approach to measuring customer satisfaction by focusing on the net promoter score (NPS). It offers various types of surveys, including product-specific, checkout, and exit surveys, allowing you to delve deeper into each purchase journey. With its one-click installation and analytics dashboard, this app provides a seamless and efficient way to track customer feedback and make data-driven decisions. If you're looking to enhance customer satisfaction and improve customer relations, this app is worth trying.