Hulk NPS Post Purchase Survey

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Gather valuable post-purchase feedback with customizable surveys to enhance customer satisfaction and loyalty.
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What Owlfred thinks...

The Hulk NPS Post Purchase Survey app is a great tool for gathering valuable feedback from customers to improve satisfaction and loyalty.

This is a great Shopify app that will help you grow your Shopify store faster!

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Last Updated:
November 11, 2024

Enhance Customer Satisfaction with Custom Post Purchase Surveys

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Enhancing understanding of customer sentiments can significantly shape business offerings. This app facilitates the creation of tailored surveys, allowing merchants to gather invaluable feedback directly from customers post-purchase. Whether it's checkout queries, product evaluations, or exit surveys, the platform provides an efficient way to gauge net promoter scores, painting a clearer picture of customer satisfaction. Equipped with insightful analytics, this tool empowers users to identify strengths and areas for improvement, ultimately fostering enhanced loyalty and repeat business. By strategically collecting and analyzing feedback, merchants can make data-driven decisions that resonate with customer expectations. The app streamlines the feedback process, ensuring that insights gained are actionable and targeted. Elevate the relationship with customers by understanding their preferences and experiences more thoroughlyโ€”a key step in cultivating lasting connections.

Features

Install the Post Purchase Survey app with one click to easily track customer feedback
Gain valuable insights in under 30 seconds to ensure customer satisfaction
Embed post-purchase surveys into the Thank You page to boost response rates
Act promptly on post-purchase feedback using the analytics dashboard
Create dynamic post-purchase surveys with the Conditional Logic feature

Benefits

Track customer feedback seamlessly with one-click installation
Gather valuable insights in under 30 seconds to ensure customer satisfaction
Boost response rates by embedding post-purchase surveys into the Thank You page

About the Vendor

HulkApps.com
1 Kingdom Street, Paddington Central, London, ENG, W2 6BD, GB
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1 Kingdom Street, Paddington Central, London, ENG, W2 6BD, GB Map

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Pricing

Free plan available. Free trial available.
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Maximumย Price:
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20.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Let me shed some light on Hulk NPS Post Purchase Survey, an excellent tool for online stores at Shopify. Hailing from the house of HulkApps.com, this app empowers merchants to easily collect valuable post-purchase feedback, leading to tremendous insights about their customer base. Despite being invisible to install count radar (typical for backend apps like this), it enjoys a commendable favorability with a whopping 4.8 average rating from 90 reviews. The streamlined one-click installation process and the option to embed the survey on the 'Thank You' page ensures easy collection of customer sentiments. Plus, the app's analytics dashboard is a wonderful feature to help you act promptly on customer feedback. Its Conditional Logic feature supercharges the creation of dynamic post-purchase surveys too! With options ranging from checkout to product, and exit surveys, you can comprehensively measure your net promoter score and improve customer loyalty like never before. Sounds compelling, right? Well, the pricing adds the icing on the cake: a free plan is available with a free, 7-day trial to let you test the waters. Even the max pricing stands comfortable at $20.00. So, if enhancing customer satisfaction is on your agenda, HulkApps NPS Post Purchase Survey is well worth exploring.

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Frequently Asked Questions

What is a post-purchase survey?
A post-purchase survey is a questionnaire that customers fill out after buying and using a product. It's used to gather valuable feedback to improve customer satisfaction and business performance.
What is a post-purchase feedback?
Post-purchase feedback is the information provided by customers about their buying experience. It helps businesses to understand customer satisfaction, loyalty and areas needing improvement.
How can I get the best feedback from a survey?
To get meaningful feedback from a survey, ensure your questions are clear and concise. Also, make the survey easy to complete in a reasonable amount of time and consider offering an incentive.
What are some methods of obtaining feedback from customers?
Methods of obtaining feedback from customers include surveys, reviews and ratings, customer interviews, social media monitoring and direct communications like emails or phone calls.

Shopify App Comparison: Hulk NPS Post Purchase Survey vs Whisper Post Purchase Survey - which is better?

When comparing the capabilities of the Hulk NPS Post Purchase Survey app and the Whisper Post Purchase Survey app, we find that both provide powerful tools for understanding customer satisfaction and building loyalty. However, the Hulk NPS app offers a wider range of survey options, including product-specific, checkout, and exit surveys. This allows merchants to gather valuable feedback at different stages of the customer journey. Additionally, the app's Conditional Logic feature allows for the creation of dynamic surveys, ensuring maximum relevance and impact. On the other hand, the Whisper app focuses more on understanding marketing channels and store performance. It provides live data on customer responses, accompanied by interactive charts that offer a visual representation of customer choices. This enables merchants to identify the most effective marketing channels and refine their marketing strategies accordingly.

In terms of benefits, both apps offer seamless installation and the ability to gather valuable insights in a quick and efficient manner. With the Hulk NPS app, merchants can boost response rates by embedding post-purchase surveys into the Thank You page, while the Whisper app allows for easy customization and refinement of survey questions. Ultimately, the choice between these two apps depends on the specific needs and goals of the merchant. If a comprehensive understanding of customer satisfaction at different stages of the customer journey is desired, the Hulk NPS app is recommended. However, if the focus is on understanding marketing channels and store performance, the Whisper app would be a more suitable choice.

Attribute
Hulk NPS Post Purchase Survey Shopify AppHulk NPS Post Purchase Survey
Whisper Post Purchase Survey Shopify AppWhisper Post Purchase Survey
Average Rating 4.7 out of 5 3 out of 5
Number of Reviews 100 1
Estimated Installs 0 0
Min Price $0.00 $0.00
Max Price $20.00 $0.00
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