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Last Updated:
November 11, 2024

Empower Customers with Seamless Order Tracking at Your Store

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Managing order fulfillment can often be a time-consuming task for online retailers. This app streamlines the process by automatically retrieving tracking numbers from fulfilled orders and seamlessly detecting the corresponding carriers. With precise tracking information fetched and organized, it creates a dedicated tracking page within the store, enabling customers to easily access their order status. Customers can request updates effortlessly using either their tracking number or order details, significantly reducing the burden on customer support teams. Support your customers with a self-service tracking solution that enhances their experience, letting them stay informed without additional effort from your team. Minimize delays in communication and improve overall satisfaction by providing real-time order visibility. Efficiently manage your order tracking and empower your customers with the information they need at their fingertips.

Features

Automated carrier autodetection for seamless tracking number integration
Fetches tracking information from multiple carriers for comprehensive updates
Automatically retrieves additional/transit tracking numbers as needed
Establishes self-service order tracking for enhanced customer experience
Reduces support inquiries by providing transparent order status updates

Benefits

Automated tracking number retrieval saves time on manual data entry
Enhances customer experience with self-service order tracking
Reduces customer support inquiries by providing transparent order status updates

About the Vendor

Parcelous.com
Valihanova Street 7, 1708, Nur-Sultan, Z05T2P6, KZ
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Valihanova Street 7, 1708, Nur-Sultan, Z05T2P6, KZ Map

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Pricing

Free plan available
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
49.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

1 review in the last 30 days.

1 reviews in the last 30 days.

1 review in the last 90 days.

1 reviews in the last 90 days.

Install Trend Insights

23 install in the last 30 days.

23 installs in the last 30 days.

68 install in the last 30 days.

68 installs in the last 30 days.

Owlfred Review

The "Parcelous Order Tracking" app truly comes to the aid of Shopify merchants, taking on the task of order tracking, so you won't have to. With an incredibly high average rating of 4.8 and positive reviews from a bunch of satisfied clients, it's a tool that's as efficient as it is appreciated by users. It stands out with its carrier auto-detection feature, pulling tracking numbers from your fulfillments, fetching the tracking info from every possible carrier, and even pulling additional tracking numbers if present. Now that's what I call comprehensive! Its easy-to-use interface creates a tracking page on your store, allowing customers to track their orders with minimal effort. This saves you valuable time spent on customer support, making it a wise investment. The app comes with a free plan, with additional charges for more powerful features. If you're a merchant seeking to simplify order tracking and enhance customer satisfaction, take a flight with Parcelous Order Tracking. You just might not look back.

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Frequently Asked Questions

What is Parcelous Order Tracking?
Parcelous Order Tracking is a Shopify app that provides real-time tracking information for online orders. It helps merchants keep their customers informed about their shipping status and enhance customer satisfaction.
What does the category 'customer order tracking' mean?
The 'customer order tracking' category refers to tools, services or apps like Parcelous Order Tracking that keep track of the shipping status of customer orders. The aim is to provide customers with precise and timely updates on their purchases.
Is real-time tracking available on Parcelous Order Tracking?
Yes real-time tracking is an integral feature of Parcelous Order Tracking. It provides Shopify merchants with up-to-date details on deliveries, which can then be shared with customers.
What benefits do I get from using a real-time order tracking app?
Using a real-time order tracking app like Parcelous Order Tracking improves customer experience by providing live updates on shipping status. It also reduces customer support calls and emails because customers can check their order status on their own anytime.

Shopify App Comparison: Parcelous Order Tracking vs Postship Returns & Exchanges - which is better?

We have had the opportunity to review two order tracking apps, Parcelous and TrackMate. While both apps offer capabilities for streamlining the order tracking process and enhancing the customer experience, they have some key differences that make each app unique.

Parcelous is designed specifically for Shopify and offers automated carrier autodetection, fetching tracking information from multiple carriers, and establishing a customer-facing tracking page on your store. This app places a strong emphasis on automation and efficiency, saving you time on manual data entry and reducing customer support inquiries. The ability to retrieve complete tracking information for each order and provide transparent order status updates creates a more fluid eCommerce experience for your customers. We highly recommend Parcelous for Shopify store owners looking for an effective, automated tracking solution.

On the other hand, TrackMate is a universal order tracking app that integrates with over 1300 carriers worldwide. It offers reliable real-time status updates and customizable tracking pages to align with your brand. In addition to its tracking capabilities, TrackMate also provides seamless integration with review apps, ESPs, and marketing apps, expanding your business capabilities and reinforcing your brand's reputation for transparency and dependability. With features like reliable notifications throughout the order journey and comprehensive tracking for all shipping needs, TrackMate is an excellent choice for businesses looking to enhance customer satisfaction and brand reputation.

Attribute
Parcelous Order Tracking Shopify AppParcelous Order Tracking
Postship Returns & Exchanges Shopify AppPostship Returns & Exchanges
Average Rating 4.9 out of 5 5 out of 5
Number of Reviews 60 35
Estimated Installs 440 0
Min Price $0.00 $0.00
Max Price $49.99 $0.00
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