Synctrack Order Tracking

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Create a custom order tracking page that reduces inquiries and keeps customers updated and engaged.
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What Owlfred thinks...

With Omega Order Tracking Upsell, you can create a branded order tracking page to easily track orders and reduce WISMO tickets, while also asking for and displaying reviews to enhance customer satisfaction.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
November 11, 2024

Transform Customer Experience with Branded Order Tracking and Updates

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Efficient order management transforms the customer experience and builds loyalty. This app streamlines order tracking, particularly excelling with couriers like Yanwen and Yunexpress, to ensure that every order is accounted for and easily monitored. Centralize all order details in one intuitive interface, reducing the hassle that often comes with post-purchase processes. A tailored tracking page enhances branding while delivering crucial information, including real-time updates, estimated delivery dates, and notifications via email and SMS. Furthermore, integrated marketing tools cultivate engagement, turning delivery notifications into opportunities for follow-up sales. Combat post-checkout uncertainty and provide your customers with confidence in their purchase journey. Tailored updates not only keep customers informed but also foster a sense of connection, essential for repeat business.

Features

Offer delivery estimated dates to keep customers informed and reduce post-purchase anxiety
Create a tailored order tracking page with brand assets for a consistent and professional feel
Augment customer experience through timely email and SMS updates, building trust and boosting sales
Track orders in real-time to keep your customers informed
Filter unwanted keywords on the order tracking page to enhance user experience

Benefits

Create a tailored order tracking page that enhances your brand identity, ensuring consistent customer experience
Offer delivery estimated dates to keep customers informed and reduce post-purchase anxiety
Augment customer experience through timely email and SMS updates, building trust and boosting sales

About the Vendor

Synctrack
18/11 Thai Ha, Ha Noi, 70000, VN
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18/11 Thai Ha, Ha Noi, 70000, VN Map

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Pricing

Free plan available
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
99.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

2 review in the last 30 days.

2 reviews in the last 30 days.

6 review in the last 90 days.

6 reviews in the last 90 days.

Install Trend Insights

35 install in the last 30 days.

35 installs in the last 30 days.

59 install in the last 30 days.

59 installs in the last 30 days.

Owlfred Review

Hoot, Hoot! Let's talk Omega Order Tracking, an efficient tool in the Shopify ecosystem that transforms your order tracking and communication game. Boasting a stunning average rating of 4.9 gathered from 166 reviews under its wings, this app has certainly done its homework when it comes to customer satisfaction. Designed to help reduce WISMO tickets and streamline post-purchase operations, it offers a branded order tracking page equipped with real-time updates, letting you fly high above your competitors. Compatible with major courier services, including China couriers Yanwen and Yunexpress, the app leaves no stone unturned. With Omega, not only do you get email & SMS updates, but it also provides an option to filter unwanted keywords, making it a truly comprehensive order tracking solution – ideal if you're a night owl overseeing multiple orders at once! Widely adopted, this app has fluttered into the Shopify interface of more than 919 merchants! It's free to try but offers a paid upgrade for a fuller feature set. In a nutshell, from providing ETA to integrating with apps like Zapier, Twilio, Avada, and Pagefly, Omega Order Tracking keeps your brand consistent, your customers satisfied and your sales soaring high. Your orders just got a lot wiser when tracked by this high-flying companion!

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Frequently Asked Questions

What is Omega Order Tracking Upsell?
Omega Order Tracking Upsell is a Shopify app that offers merchants detailed order tracking and shipping reports. It can also be utilized to promote upselling by recommending additional products during the order tracking process.
Can Omega Order Tracking Upsell assist in improving my upselling strategy?
Absolutely. Omega Order Tracking Upsell devises strategically placed promotional offers and product recommendations in the order tracking process. This technique can enhance your upselling strategy by targeting customers who are already engaged in a transaction.
What type of reports can I get from Omega Order Tracking Upsell?
Omega Order Tracking Upsell provides comprehensive and in-depth shipping and order reports. These reports provide essential information such as order status, shipping timeline, and product tracking which helps merchants keep track of their deliveries and inventory in real time.
Does Omega Order Tracking Upsell app support international shipping?
While specific details regarding international shipping support will depend on the specific settings of your Shopify store, Omega Order Tracking Upsell is designed to provide accurate shipping information and order tracking details regardless of the delivery destinations.

Shopify App Comparison: Synctrack Order Tracking vs Tracktor Order Tracking - which is better?

We have analyzed the capabilities, features, and benefits of both Omega Order Tracking Upsell App and Tracktor Order Tracking App. While both apps offer order tracking solutions, there are significant differences between the two.

Omega Order Tracking Upsell App stands out for its comprehensive customer engagement and retention features. It allows the creation of tailored order tracking pages that enhance brand identity and offer delivery estimated dates to keep customers informed and reduce post-purchase anxiety. The app also offers timely email and SMS updates, building trust and boosting sales. Furthermore, it provides strategic marketing assets to help businesses increase sales. Overall, Omega Order Tracking Upsell App offers a holistic approach to optimize post-purchase operations and customer experience.

On the other hand, Tracktor Order Tracking App excels in its compatibility with over 1,500 major carriers. It provides a fully customizable interface that allows businesses to infuse uniqueness into their tracking pages, reflecting their brand's identity and adding an extra touch of delight for customers. The app enables trigger email/SMS notifications for out for delivery or arrival, empowering customers to help themselves and preventing unnecessary support calls. With a 3D interactive map of all order locations, businesses can gain timely insights into their orders. Tracktor Order Tracking App focuses on elevating client experience and transforming tracking into a memorable journey for customers.

Considering the unique features and benefits of both apps, we recommend Omega Order Tracking Upsell App for businesses looking for a comprehensive solution to optimize post-purchase operations and customer engagement. Its strategic marketing assets and holistic approach make it an excellent choice for boosting sales and building customer trust. However, if compatibility with a wide range of major carriers and fully customizable tracking pages is a top priority, Tracktor Order Tracking App may suit your business needs better.

Attribute
Synctrack Order Tracking Shopify AppSynctrack Order Tracking
Tracktor Order Tracking Shopify AppTracktor Order Tracking
Average Rating 4.9 out of 5 4.8 out of 5
Number of Reviews 204 742
Estimated Installs 551 4950
Min Price $0.00 $0.00
Max Price $99.99 $99.00
Works With Shopify Flow, Klaviyo, MESA, Omnisend, OrderlyEmails, Webhooks, Flow
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