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Last Updated:
November 11, 2024

Boost Sales with Live Chat, Chatbot, and Visual Product Support

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Transform customer interactions with a communication solution that goes beyond text. This platform features visual support alongside an integrated product catalog, empowering merchants to showcase offerings through human agents, chatbots, and messaging channels, including WhatsApp Business API, Facebook Messenger, and Instagram. With 24/7 chatbot capabilities, customers receive instant assistance at any time, streamlining the shopping experience and decreasing cart abandonment rates by up to 33%. The potential to elevate conversion rates by 30% is backed by engaging interactions and personalized service. Notably, this tool can increase the average purchase ticket by 60%, translating to significant revenue growth. Effortlessly balance resources while delivering exceptional support, turning casual browsers into loyal customers. By enriching the chat experience, merchants can foster deeper connections and drive sales effectively.

Features

Enable visual support for sharing images and videos of products from your catalog
Utilize a product history view to understand customers' tastes and interests
Implement a visual chatbot with a no-code configuration and drag & drop modules
Integrate seamlessly with Google Analytics, Salesforce, Google Translate, Zendesk CRM, Microsoft Dynamics, and Freshdesk Tickets
Display products during conversations to enhance the customer shopping experience and drive increased sales

Benefits

Increase conversion rate optimization (CRO) by up to 30%, reduce cart abandonment rates by as much as 33%, and boost average ticket purchase by 60%
Provide round-the-clock customer support using a chatbot, ensuring seamless assistance for customers while saving time and resources for your team
Enhance the customer shopping experience by displaying products during conversations, leading to increased sales and customer satisfaction

About the Vendor

Oct8ne - Live Chat & Chatbot with visual support
Av. Coll del Portell 41, local 1, Barcelona, Barcelona, B, 08024, ES
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Av. Coll del Portell 41, local 1, Barcelona, Barcelona, B, 08024, ES Map

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Pricing

Free plan available. Free trial available.
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0.00
MaximumΒ Price:
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79.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Whoa! Oct8ne - Live Chat & Chatbot with visual support is an innovative Shopify app that amps up your customer service game to a whole new level. With their standout feature of visual support, your team can offer robust customer service by sharing images and videos of products directly from your catalog. In addition, they also integrate seamlessly with popular tools such as Google Analytics, Salesforce, and Zendesk CRM. Infused with AI technology, their chatbot supports round-the-clock customer service, helping you save time and resources. With Oct8ne's versatile messaging channels that include WhatsApp Business API, Facebook Messenger, and Instagram, communicating with your customers has never been easier. Plus, their no-code configuration and an intuitive drag & drop interface make setting up a breeze. As a wise owl, I must say, this is a highly recommended app for those looking to reduce cart abandonment, increase average purchase value, and streamline customer service operations. Take advantage of their free plan and test run this fantastic tool with a 14-day free trial. Happy chatting, Shopify merchants!

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Frequently Asked Questions

How does Oct8ne boost sales?
The Oct8ne live chat app enables the display of products during a conversation which enhances the shopping experience. By doing so,it results in an increased conversion rate up to 30% and reduces cart abandonment to as low as 33%.
What makes Oct8ne unique?
Oct8ne leverages visual support and an integrated catalog for its live chat app. The app does more than just chat, it assists in transforming browsers into buyers while providing top-notch customer service.
Does Oct8ne provide 24/7 customer support?
Yes with a chatbot that provides round-the-clock support, Oct8ne addresses customer queries and concerns even when the human team is not present. This feature ensures uninterrupted assistance and conservation of resources.
How does Oct8ne utilize messaging channels?
Oct8ne is integrated with messaging channels like WhatsApp Business API, Facebook Messenger, and Instagram, thus revolutionizing customer support by providing a platform for uninterrupted conversations with customers.

Shopify App Comparison: Oct8ne ‑ Live chat & Chatbot vs Pushdaddy WhatsApp, Live Chat - which is better?

We have thoroughly reviewed both the Oct8ne - Live chat & Chatbot app and the Pushdaddy WhatsApp, Live Chat app, and we must say that both apps offer impressive capabilities and features that can greatly enhance your customer communication and support. However, there are some key differences between the two that set them apart.

The Oct8ne app stands out with its unique visual support feature, allowing you to share images and videos of products from your catalog during conversations. This not only enhances the customer shopping experience but also drives increased sales. Additionally, Oct8ne offers a no-code configuration and drag & drop modules for implementing a visual chatbot, making it easy to provide round-the-clock support and save time and resources for your team. With Oct8ne, you can expect a significant increase in conversion rate optimization (CRO) by up to 30%, a reduction in cart abandonment rates by as much as 33%, and a boost in average ticket purchase by 60%.

On the other hand, the Pushdaddy WhatsApp, Live Chat app excels in its ability to seamlessly switch between WhatsApp and Live Chat, providing a versatile and responsive customer communication platform. It also offers automation features like order confirmations and abandoned cart recovery, driving successful conversions and enriching the customer's buying journey. Pushdaddy also includes FAQ Answers, allowing customers to get instant clarifications on common queries. Additionally, it enables integration with Facebook Messenger and Instagram for social media marketing, extending your customer outreach and keeping them informed about the latest offerings and promotions. With Pushdaddy, you can handle multiple queries simultaneously, ensuring prompt attention to every customer query and enhancing their overall experience.

If we were to recommend one of these apps, we would suggest considering Oct8ne - Live chat & Chatbot if you prioritize visual support for products and want to significantly improve your conversion rate optimization, cart abandonment rates, and average ticket purchase. On the other hand, if you want a versatile and responsive customer communication platform with automation features and social media integration, we would recommend the Pushdaddy WhatsApp, Live Chat app. Ultimately, the choice depends on your specific needs and priorities.

Attribute
Oct8ne ‑ Live chat & Chatbot Shopify AppOct8ne ‑ Live chat & Chatbot
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 5 out of 5 4.3 out of 5
Number of Reviews 3 4192
Estimated Installs 0 33794
Min Price $0.00 $0.00
Max Price $79.00 $0.00
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