Transform the interaction between your online shop and customers with this exception live chat app: it revolutionizes customer support by leveraging visual support and an integrated catalog. It enables the display of products during a conversation, enhancing the customer's shopping experience. This is achievable either through human agents, chatbot or messaging channels such as WhatsApp Business API, Facebook Messenger and Instagram.
This app goes beyond traditional live chat services as it significantly impacts key performance metrics, markedly improving your business. It can escalate your conversion rate optimisation (CRO) by up to 30%, minimize cart abandonment to as low as 33%, and raise average ticket purchase by an outstanding 60%.
No longer will your team be overwhelmed by customer queries at all hours. With a chatbot that provides round-the-clock support, your customers' questions and concerns are addressed even when your actual human team is away. This feature not only guarantees uninterrupted assistance to customers but also conserves your time and resources.
Switch to this app today and equip your Shopify store with a feature-rich and efficient live chat system that does more than just chat - it assists in transforming browsers into buyers while providing top-notch customer service.
Oct8ne β Live chat & Chatbot
