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Last Updated:
November 13, 2024

Unlock True Marketing Insights with Post-Purchase Surveys

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Enhancing order insights has never been more attainable. The app seamlessly integrates a post-purchase survey on the order status page, inviting customers to share how they discovered the business. This valuable feedback captures essential data for effective attribution analytics. Relying solely on pixels for marketing insights provides an incomplete narrative. This tool supplements visual tracking with direct customer input, illuminating channels that drive sales, enabling merchants to pinpoint the most impactful marketing strategies. By understanding customer journeys more comprehensively, businesses can fine-tune campaigns and allocate resources with precision. Gathering real-time insights fosters a deeper connection with the customer base, ensuring that each marketing dollar is spent wisely. With an intuitive setup process and insightful reporting features, this solution empowers Shopify merchants to make data-driven decisions that will significantly refine their marketing efforts.

Features

Start with pre-built attribution surveys or add custom questions
Achieve high response rates with one-click design on your order status page
Uncover valuable channels by viewing results against order value
Conduct post-purchase surveys online and in-store, including on Shopify POS
Utilize survey data in Shopify Flows, Klaviyo, Google Analytics, and Google Sheets

Benefits

Uncover the hidden details of your marketing attribution, allowing you to make strategic decisions based on irrefutable customer responses
Customize your focus and discover the true potential of your ad campaigns by gathering comprehensive insights about hard-to-track channels
Elevate your eCommerce strategy to new heights by utilizing customer feedback to tailor your marketing investments

About the Vendor

LoudHippo
4 Airstrip ridge, Wellington, WGN, 5792, NZ
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4 Airstrip ridge, Wellington, WGN, 5792, NZ Map

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Pricing

From $19/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
19.00
MaximumΒ Price:
$
99.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot hoot! Let's dive into the LoudHippo Post Purchase Survey app. True to its name, this app gives merchants the ability to add a neat 'How did you hear about us?' type survey to your order status page. Imagine having deeper insight into your customers' journey and learning which marketing channels are most efficient for your store. It's no surprise this app has a solid fanbase, boasting a full 5-star rating across the board! While largely invisible (hence, the zero installs), it's a nimble tool for better attribution analytics, complementing the use of typical tracking pixels. With this app, you're not just investing in hard-to-track channels like TikTok, Facebook, Instagram, or influencer marketingβ€”you're learning from real data about your shoppers' preferences and behavior. What's more, the one-click design promotes high response rates, and it works both online and in-store on Shopify POS. Tailor-make your survey or go with their pre-built questions to uncover your most valuable channels, then share your data across various platforms like Shopify Flows, Klaviyo, Google Analytics, and Google Sheets. With prices starting at just $19/month, unlocking these nuggets of wisdom could be a real hoot for boosting your marketing!

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Frequently Asked Questions

What is a Post Purchase Survey?
A Post Purchase Survey is a tool that collects feedback from customers after they've made a purchase. It's an effective method to understand customer satisfaction, product insights, and possible improvements.
Why should I use LoudHippo Post Purchase Survey for my Shopify store?
LoudHippo Post Purchase Survey offers a simple way to gather, analyze, and act on customer feedback. Its integration with Shopify makes it easy to set up and it falls within the marketing analytics and feedback/surveys categories for apps.
How can LoudHippo's Post Purchase Survey improve customer engagement?
Giving customers a voice during the post-purchase process improves engagement, converting one-time buyers into repeat customers. Positive feedback can be shared to increase social proof while negative feedback can provide areas to improve.
What kind of insights can I expect from using LoudHippo's Post Purchase Survey?
The insights from LoudHippo's Post Purchase Survey may include customer satisfaction levels, improvement suggestions, and product-specific feedback. These valuable insights can guide business development and augment growth strategies.

Shopify App Comparison: LoudHippo Post Purchase Survey vs Census: Customer Surveys - which is better?

The LoudHippo Post Purchase Survey app distinguishes itself with its emphasis on providing comprehensive insights into marketing attribution. By offering pre-built attribution surveys and the ability to add custom questions, this app allows you to gather detailed information about the origins of your orders and the dynamics of your sales generators. With its focus on hard-to-track channels such as TikTok, Facebook, Instagram, and influencer marketing, this app ensures that you uncover valuable channels and make strategic decisions based on irrefutable customer responses. Overall, the LoudHippo app is ideal for online retailers who want to tailor their marketing investments and elevate their eCommerce strategy to new heights.

In contrast, the Census: Customer Surveys app stands out for its robust survey capabilities that offer customizable, rule-based surveys. With this app, you can elicit feedback on various aspects, from product and brand sentiment to detailed reports on shopping experiences and website functions. Additionally, the AI intelligence integrated into this app provides qualitative data analysis and valuable recommendations, making sense of customer sentiments in a practical and usable format. The intuitive dashboard further simplifies decision-making by distilling complex customer feedback data into actionable insights. Overall, the Census app is perfect for Shopify merchants who want to gather targeted customer feedback, strengthen their market understanding, and optimize their eCommerce strategy.

Attribute
LoudHippo Post Purchase Survey Shopify AppLoudHippo Post Purchase Survey
Census: Customer Surveys Shopify AppCensus: Customer Surveys
Average Rating 5 out of 5 5 out of 5
Number of Reviews 12 22
Estimated Installs 0 95
Min Price $19.00 $0.00
Max Price $99.00 $50.00
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