Last Updated:
December 11, 2024

Assistenza e supporto e-commerce 24/7 per ogni tua esigenza

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Support solutions tailored for e-commerce professionals streamline daily operations and resolve issues efficiently. With a responsive team available in real-time, assistance is just a click away. Users can initiate support through live chat for immediate help or create a ticket for inquiries that require detailed attention.

Quick turnaround is a priority, with ticket responses guaranteed within 24 hours, ensuring minimal disruption to business flow. This service acts as a reliable partner, guiding merchants through technical challenges and customer service queries.

Integrating a dedicated support team into daily operations enhances user experience by providing access to expertise when it matters most. Overall, the platform fosters a proactive approach to problem-solving, empowering merchants to focus on growth and customer satisfaction.

Features

Access expert advice and support through live chat and ticketing system for immediate assistance and timely query responses.
Simplify daily ecommerce tasks with convenient communication options and streamlined support for increased productivity.
Receive timely resolutions and save time with reliable solutions to ecommerce challenges, enhancing customer satisfaction.
Access assistance for installing new apps and functions on Shopify, creating and editing visual content, managing emails and newsletters, and receiving tips for Instagram, Facebook, and TikTok.
Benefit from a 'cloud agency' tool that serves as a benchmark for ecommerce needs, helping Shopify merchants effectively resolve daily challenges for a more efficient online experience.

Benefits

Resolve ecommerce challenges efficiently through live chat and a ticketing system, providing immediate assistance and ensuring timely responses to every query.
Simplify daily ecommerce tasks and enhance productivity by accessing expert advice and support, fostering a more streamlined and productive ecommerce experience.
Achieve reliable solutions to ecommerce challenges, saving time and increasing customer satisfaction with convenient communication options and timely resolutions.

About the Vendor

EASYCOM ITALIA
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Pricing

From $120/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
120.00
MaximumΒ Price:
$
250.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

"Helpify24 is the superhero your ecommerce store needs! Rated 5 stars by its loyal merchants, it built an impressive reputation for providing 24/7 support for Shopify business owners. Whether you need help with app installation, content creation such as slides and banners, or guidance on managing social media platforms like Instagram, Facebook and Tik Tok - Helpify24 is your go-to expert. Although the lack of installs may raise eyebrows, remember it's a cloud-based agency that stands as your business's anchor, so don't let this deter you. Their enthusiastic and knowledgeable online operators are available around the clock via live chat or support ticket. What's more, your ticket will get a response within 24 hours – it’s brilliant! If you're looking for comprehensive support for your ecommerce venture, all at a budget-friendly starting price of $120/month, Helpify24 is worth exploring. Keep in mind, they offer a 3-day free trial, so give it a whirl, and see how it works with your store. Their offerings make them an easy recommendation for anyone seeking top-tier support ticket management."

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Frequently Asked Questions

How does the Helpify24 app simplify ecommerce challenges?
Helpify24 simplifies ecommerce challenges by offering a dedicated live chat and ticketing system for immediate assistance and addressing more complex problem-solving respectively. Its services are geared for streamlining and enhancing the ecommerce experience for Shopify merchants.
What is the response time with the Helpify24 ticketing system?
The ticketing system of Helpify24 ensures a response within 24 hours to every query, reflecting the app's dedication to timely and effective solutions.
What form of support does the Helpify24 offer?
Helpify24 offers two efficient means of support - a live chat for immediate assistance and a ticketing system for complex problem-solving, effectively functioning as a 'cloud agency' for Shopify merchants.
How beneficial is Helpify24 for Shopify merchants?
Helpify24 is beneficial for Shopify merchants as it resolves everyday ecommerce issues, fosters a more streamlined and productive ecommerce experience and ensures each query receives a response in a timely manner.

Shopify App Comparison: Helpify24 vs Richpanel: AI Customer Support - which is better?

The Helpify24 app provides a valuable tool for Shopify merchants seeking to simplify their ecommerce challenges. With features such as live chat and a ticketing system, users can benefit from immediate assistance and timely query responses. This app offers convenience and reliability, ensuring that every issue is addressed promptly. Additionally, Helpify24 serves as a benchmark for ecommerce needs, providing expert advice and support to effectively resolve daily challenges. By availing this tool's services, Shopify merchants can streamline their daily tasks and enhance productivity, ultimately increasing customer satisfaction. We highly recommend the Helpify24 app as a reliable solution for ecommerce support.

On the other hand, the Richpanel: AI Customer Service app offers an intelligent alternative to traditional ticketing systems. With features like centralized inbox management and automated responses, users can efficiently handle customer communication channels and enable self-resolution of issues. This app utilizes AI-powered technology for intelligent replies, translations, and summaries, enhancing customer interactions. Richpanel seamlessly integrates with over 50+ Shopify apps, allowing users to work efficiently with their existing tech stack. Furthermore, the app provides comprehensive insights into support metrics and performance through a user-friendly dashboard, enabling continuous improvement in customer service. We highly recommend the Richpanel: AI Customer Service app for ecommerce merchants looking to revolutionize their customer service management.

Attribute
Helpify24 Shopify AppHelpify24
Richpanel: AI Customer Support Shopify AppRichpanel: AI Customer Support
Average Rating 5 out of 5 4.8 out of 5
Number of Reviews 4 152
Estimated Installs 0 1460
Min Price $120.00 $29.00
Max Price $250.00 $99.00
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