Givego

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Enhance customer support and engagement with certified experts for a transformative shopping experience.

What Owlfred thinks...

Givego offers a unique customer engagement solution by connecting your shoppers with certified experts for personalized support, adding value and enhancing their shopping experience.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
January 11, 2025

Elevate Customer Engagement with Expert Support Solutions

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Transform customer interactions into meaningful contributions with this app designed for social impact. By seamlessly integrating charitable giving into your online store, merchants can easily offer customers the chance to donate to chosen causes during their shopping experience.

This platform connects merchants with a network of vetted nonprofit organizations, allowing businesses to align their values with the interests of their customers. Customizable donation options enable store owners to tailor initiatives that resonate with their audience, fostering a sense of community and commitment.

With real-time tracking of donations and insights on customer engagement, the app empowers merchants to share their impact, effectively building brand loyalty and enhancing the overall shopping experience. Engage customers in a cause-driven journey that creates a positive ripple effect, inspiring them to return support towards social responsibility.

Features

Expert connection gives your customers the support they need, when they need it
Post-purchase video analysis, in-app messaging, and content available 24/7
Seamless customer journey with Givego's plug & play Performance Plan adds value
Free credits at checkout encourage customers to engage with expert guidance
Enhances customer satisfaction and long-term value with enriched customer support framework

Benefits

Instant connection to certified experts enhances customer support
Free credits at checkout encourage customers to engage with expert guidance
Improves customer satisfaction and long-term value with post-purchase video analysis and messaging

About the Vendor

Givego
243 East 400 South, Suite 300, Salt Lake City, UT, 84111, US
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243 East 400 South, Suite 300, Salt Lake City, UT, 84111, US Map

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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot hoot! Let's talk about Givego, a customer engagement and support app with a fresh twist. While Givego may not have any verified installs yet, don't let that deter you! This app not only extends the customer service experience but takes it to the next level by linking your customers with certified experts. These experts are there to offer advice and guidance about the product your customers have just purchased, leading to a richer customer journey. Imagine the customer satisfaction and loyalty that a 24/7 available expert can foster! Not to mention, features like post-purchase video analysis and in-app messaging adds immense value to your store. Now coming to the delightful cherry on top – it's free, which makes Givego a no-brainer for those trying to boost conversion rates and customer lifetime value. So, if you're looking to transform your traditional customer service, add Givego to your store. This owl definitely recommends spreading your wings and giving Givego a go!

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Frequently Asked Questions

What is customer engagement specialist?
A customer engagement specialist is an expert who focuses on creating and implementing strategies to increase customer interactions with a brand or business. These strategies can range from developing engaging content or promotions, to implementing effective customer support systems.
How can you improve customer engagement?
Improving customer engagement can include many tactics. Some of the best strategies include: creating valuable, interactive content; understanding and responding to customer needs; providing excellent customer service; and developing a strong brand presence.
What are the 5 steps of customer engagement?
The five steps of customer engagement are: 1) attracting customers by offering valuable content or services, 2) interacting with customers and responding to their needs, 3) converting customers to purchase your products or services, 4) maintaining customer relationships and loyalty, and 5) continuously reassessing and improving customer engagement strategies.
What are the four is of customer engagement?
The four 'I's of customer engagement stand for: Identify (knowing your customer); Interact (communicating with your customer); Integrate (aligning all aspects of your business with your customer's needs); and Institutionalize (creating a company culture focused on customer engagement).

Shopify App Comparison: Givego vs Popup Maker Exit Intent Popups - which is better?

When comparing the Givego app and the Popup Maker Exit Intent Popups app, we can clearly see that both apps serve different purposes and offer unique capabilities. Givego stands out for its focus on customer support and building strong customer relationships. With its instant connection to certified experts and post-purchase video analysis, Givego enhances the customer experience and boosts long-term value return. On the other hand, the Popup Maker Exit Intent Popups app specializes in driving traffic, increasing product awareness, and fostering trust and brand loyalty. Its interactive spinner popups and personalized messages help capture visitors' attention and build strong relationships.

While both apps provide valuable tools for businesses, we recommend the Popup Maker Exit Intent Popups app for those looking to expand their reach, engage with customers, and increase sales. The app's ability to detect when a visitor is about to leave and deliver timely popups can significantly impact conversions. By offering exclusive discounts, capturing visitor information, and enhancing brand loyalty through personalized messages, the app provides a comprehensive communication solution. Overall, the Popup Maker Exit Intent Popups app offers a powerful set of features geared towards accelerating sales and building a solid customer base.

Attribute
Givego Shopify AppGivego
Popup Maker Exit Intent Popups Shopify AppPopup Maker Exit Intent Popups
Average Rating 5 out of 5 4.6 out of 5
Number of Reviews 1 8
Estimated Installs 0 0
Min Price $0.00 $6.95
Max Price $0.00 $21.92
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