Formilla Live Chat + Chatbot

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Enhance customer engagement and boost sales with real-time live chat and intelligent chatbots.

What Owlfred thinks...

Formilla Live Chat is a must-have app for your Shopify store, offering real-time chat and chatbots to boost sales and enhance customer support!

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
December 13, 2024

Boost Sales and Support with Real-Time Chat and Chatbots

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Transform customer engagement with the power of real-time chat and advanced chatbots, designed to meet the demands of today’s shoppers. Customers favor instant assistance, making live chat a preferred communication channel over traditional methods like phone and email.

This solution integrates seamlessly into any Shopify store, allowing merchants to add a "Chat with us" button effortlessly. Start with a complimentary plan suitable for a single user, with the option to explore versatile premium packages for expanded capabilities. Each package also features marketing popups, which are effective tools for captivating visitor attention.

Offering a combination of immediate support and proactive interaction, this app caters to both customer needs and business growth, helping to foster meaningful connections that can lead to increased sales and enhanced customer satisfaction.

Features

See visitors on your site in real-time and initiate chats
Qualify leads and automatically market products with a chatbot 24/7
Live chat with customers globally using mobile apps
Utilize marketing popups for engaging product promotions
Compatible with Google Analytics, InfusionSoft, Zapier, iPhone, Android, and WordPress

Benefits

Increase sales and customer support efficacy with immediate, on-spot assistance, driving higher conversion rates
Engage customers with live chat, preferred over traditional channels, to build stronger relationships and increase customer satisfaction
Boost conversions with marketing popups that captivate and engage customers, enhancing marketing strategies

About the Vendor

Formilla.com
1930 Village Center Circle, #3-7690, Las Vegas, NV, 89134, US
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1930 Village Center Circle, #3-7690, Las Vegas, NV, 89134, US Map

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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
Maximum Price:
$
74.98
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Meet "Formilla Live Chat + Chatbot", a powerful app that breathes life into your customer interaction efforts on Shopify. Sporting a flawless average rating of 5, gathered from 41 reviews, this app is designed to pump up your sales and support game. It's not just a live chat application, but it also boasts a clever little chatbot to qualify your leads 24/7 and market your products without any human intervention. Plus, Formilla does an excellent job of visitor monitoring in real-time. The "Chat with us" button is like a friendly greeting to your website visitors, ready to offer immediate assistance - which customers absolutely love, often preferring it over traditional phone or email interactions. The cherry on top? It has a free plan to get you started, along with flexible premium options for when you're ready to take it up a notch. Make sure to take full advantage of their marketing popups that bring a playful, engaging twist to product promotion. Overall, I heartily recommend Formilla Live Chat + Chatbot for your Shopify store. This app combines practicality with innovation, allowing you to connect with your customers in real-time from anywhere in the world. So why not enhance your customer service and boost your conversions with Formilla today? Word to the wise, the early bird might get the worm, but it's the savvy owl who gets the sale!

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Frequently Asked Questions

What is the difference between chatbot and chat support?
Chat support usually refers to interactions with a live human who responds to customer queries. On the other hand, a chatbot is an AI-powered program designed to automate responses and engage with shoppers.
Is live chat better than chatbot?
Neither is inherently better, as both have their unique strengths. Live chat offers a more personalized interaction, while chatbots can provide quick, automated responses 24/7. It often depends on the specific needs and resources of the business.
What is a chatbot and how are they used in business?
A chatbot is an AI-powered tool designed to simulate conversations and interactions with users. In businesses, they are commonly used to automate customer service, answer common queries, and enhance user engagement by offering instant responses.
Why do people use chatbots?
People use chatbots for their convenience and availability. They offer instant, automated responses to user inquiries at any time. This results in faster issue resolution, improved customer experience, and the ability to handle multiple queries simultaneously.

Shopify App Comparison: Formilla Live Chat + Chatbot vs Pushdaddy WhatsApp, Live Chat - which is better?

We have reviewed two excellent apps for customer engagement and communication - Formilla Live Chat + Chatbot and Pushdaddy WhatsApp Live Chat. Both apps offer powerful capabilities to enhance customer interactions and drive successful conversions. Formilla Live Chat + Chatbot stands out with its integrated marketing features, allowing businesses to captivate and engage customers with compelling marketing popups. This app also offers real-time chat functionality, enabling immediate, on-spot assistance for customers. With compatibility across various platforms and flexible package options, businesses of all scales can benefit from this app. We highly recommend Formilla Live Chat + Chatbot for businesses looking to transform their customer engagement strategy and boost conversions.

Pushdaddy WhatsApp Live Chat excels in seamless customer communication, with the ability to switch between WhatsApp and Live Chat effortlessly. With this app, businesses can handle multiple queries simultaneously, ensuring prompt attention to every customer. Additionally, Pushdaddy offers automation features tailored specifically for Shopify stores, including order confirmations and abandoned cart recovery. The ability to integrate social media platforms like Facebook Messenger and Instagram further enhances marketing outreach. If you're looking for an app that provides enhanced customer service, easy communication, and seamless marketing automation, we recommend Pushdaddy WhatsApp Live Chat.

Attribute
Formilla Live Chat + Chatbot Shopify AppFormilla Live Chat + Chatbot
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 5 out of 5 4.3 out of 5
Number of Reviews 41 4192
Estimated Installs 140 32292
Min Price $0.00 $0.00
Max Price $74.98 $0.00
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