Last Updated:
December 10, 2024

Transform Customer Feedback into Actionable Insights Instantly

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Transform the way feedback shapes your business with a robust tool designed for seamless user interaction. Simplify the process of gathering insights and suggestions through an intuitive widget that captures everything from compliments to concerns with ease.

Built-in features like one-click screenshots empower users to share their experiences visually, providing instant clarity on issues. Automatic attachment of device information adds a layer of detail, facilitating better-informed responses. Engage directly with your customers through user identification, enabling personalized follow-ups by linking to their email addresses.

Encourage community-driven contributions with voting capabilities and discussion threads for ongoing ideas or issues. Additionally, keep your audience informed and engaged by sending updates via email to your subscribers. This complete feedback solution ensures every voice is heard, enriching customer experience and driving successful outcomes.

Features

Streamline feedback collection to improve customer satisfaction and loyalty with efficient customer insights gathering
Reduce miscommunication by viewing customer's screen with detailed device information for quicker issue resolution
Foster a customer-centric environment through a voting system, encouraging customer participation and collaboration for actionable business insights
Enable direct communication with customers through unique user identification feature for stronger relationships and increased retention
Support subscriber lists for timely and direct communication, enhancing product offerings and strengthening brand's market position.

Benefits

Effectively gather and manage customer insights with streamlined feedback collection, improving customer satisfaction and loyalty
View customer's screen with detailed device information to reduce miscommunication and related customer dissatisfaction, leading to quicker issue resolution
Encourage customer participation and collaboration through a voting system, fostering a customer-centric environment and unlocking valuable actionable insights for business growth

About the Vendor

mrniamster
FLAT C-304, silver star sector-18,kamthe, Navi Mumbai, MH, 410209, IN
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FLAT C-304, silver star sector-18,kamthe, Navi Mumbai, MH, 410209, IN Map

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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
4.32
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Step right up and sink your talons into Feedback Kitty, a handy app brought to you by Mr. Niamster. Although it doesn't boast of vast install numbers, recall that we might not track all installs on backend apps like this one, wise owlets! With Feedback Kitty, the name of the game is customer satisfaction. Gather insights, compliments, and even the tougher-to-hear issues via a straightforward widget, then dissect everything via your very own dashboard. Snap screenshots with a single click and even get to know your customer's device info! You can always respond to your customers by attaching their emails and even allow upvotes for ongoing ideas/issues. Plus, a purr-fact way to keep your customers in the loop, send updates right to their inboxes! Alas, our feathered friends, be mindful that it has only two reviews, both leaving it at a 1-star average. But fret not! A free plan is available alongside a 3-day free trial, leaving the potential benefits to outweigh misgivings. I'd say this app is worth a flutter for those willing to test the waters of customer interaction. This kitty might still have some lives left!

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Frequently Asked Questions

What are feedback widgets?
Feedback widgets are tools that integrate with your website to gather customer responses, insights, reactions, or suggestions. They provide an easy, interactive way for customers to communicate directly with businesses.
How do you collect customer feedback?
Collecting customer feedback can be accomplished by incorporating online surveys, feedback forms, or widgets into your website. You can also use social media platforms, or direct emails for more personal, one-on-one feedback.
How do you collect feedback in a fun way?
To collect feedback in a fun way, consider gamifying the process. For example, you could offer rewards or discounts to people who complete your survey. Or you might use engaging graphics and interactive widgets or quizzes that invite participation.
What are the three methods used to encourage customers to provide feedback?
Three effective methods to encourage customers to provide feedback are: offering incentives like discounts or exclusive offers, making the feedback process easy and quick, and demonstrating that you value their feedback by incorporating their suggestions into future business decisions.

Shopify App Comparison: Feedback Kitty vs Fab Feedback Button - which is better?

When comparing the Feedback Kitty app to the Fab Feedback Button app, we can see that both apps have unique features that can help businesses gather and manage customer insights to improve customer satisfaction and loyalty. However, the Feedback Kitty app stands out with its screenshot functionality, which allows sellers to view the customer's screen and understand their issues or suggestions in greater detail. This feature reduces miscommunication and leads to quicker issue resolution, resulting in higher customer satisfaction. Additionally, the Feedback Kitty app promotes customer participation and collaboration through its voting system, fostering a customer-centric environment and unlocking valuable actionable insights for business growth. This feature encourages customers to actively engage with the app and contribute to the improvement of products and services.

On the other hand, the Fab Feedback Button app focuses on gathering real-time feedback and enabling swift reactions to enhance customer satisfaction and fortify brand loyalty. It offers easy installation and quick setup, allowing businesses to quickly deploy the app and start capturing customer feedback. The ability to customize the button position, size, and brand colors gives businesses the flexibility to integrate the app seamlessly into their online store. Additionally, the Fab Feedback Button app provides the option to choose emoji or stars to understand customer satisfaction levels, making it easy for businesses to track and measure customer satisfaction over time. This app empowers businesses to gain immediate insights into the customer experience, refine their storefront, and optimize for a competitive edge.

While both apps have their strengths, we would recommend the Feedback Kitty app for businesses looking for a more comprehensive feedback tool that offers unique features like screenshot functionality, user identification for direct communication, and a voting system for customer collaboration. These features not only enhance the collection of customer insights but also foster stronger relationships and customer engagement. With the Feedback Kitty app, businesses can gather accurate and actionable feedback, improve customer satisfaction and loyalty, and strengthen their brand's market position.+

Attribute
Feedback Kitty Shopify AppFeedback Kitty
Fab Feedback Button Shopify AppFab Feedback Button
Average Rating 1 out of 5 5 out of 5
Number of Reviews 2 4
Estimated Installs 0 0
Min Price $0.00 $0.00
Max Price $4.32 $199.00
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