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Last Updated:
October 17, 2024

Transform Conversations into Conversions with Omnichannel Engagement Solutions

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Capturing customer interest is crucial in today's competitive market. This application empowers Shopify merchants to transform casual interactions into valuable conversions using a robust omnichannel approach.

Seamlessly integrate automated engagement on platforms like Facebook and Instagram, maximizing store visibility and driving traffic. Tailored responses guide users directly to products they’re interested in, ensuring no inquiry goes unanswered.

With features that facilitate pre-sales support, the platform enhances customer experiences, fostering loyalty and retention. The advanced automation capabilities help manage conversations and provide timely assistance, saving merchants valuable time while catering to customer needs.

Achieve sustained growth with an intelligent system designed for modern commerce, which has earned accolades for its capabilities in artificial intelligence. Elevate your business strategy and streamline customer interactions effortlessly.

Features

Increase customer engagement and conversion rates across various social media platforms with automation and conversational AI
Drive immediate, informed purchases by intuitively directing customer inquiries towards sought-after products
Boost customer satisfaction and retention by providing articulate and timely pre-sales customer support
Streamline omnichannel communication to bridge the gap between online merchants and their audience
Utilize Artificial Intelligence capabilities to redefine customer relationship management and enhance personalized engagement

Benefits

Efficiently manage and respond to customer inquiries across multiple social media platforms, reducing management time and fast-tracking conversion rates
Employ artificial intelligence for timely, informed pre-sales support to foster immediate purchases, reducing basket abandonment rates
Leverage consistent multichannel engagement to amplify platform visibility and profitability, contributing to an increased traffic and conversion rate.

About the Vendor

Engati Technologies Inc.
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Works with

Zendesk, Freshdesk, Google Sheets, Google Calendar, Gorgias, Google Analytics

Pricing

Free plan available, Starter Pack for $99/month, Growth Pack for $199/month
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
Maximum Price:
$
199.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Install Trend Insights

1 install in the last 30 days.

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Owlfred Review

Engati: Conversion & Growth—ah, a noble intent! Set up shop to win the game of e-commerce. Engati beckons you into the future, offering an all-in-one solution for automating customer engagement across multiple channels. This fledgling doesn't shy away from big claims, spreading its wings as the proud winner of the 'Best Artificial Intelligence enabled Platform' award by the SIIA CODiE Awards. Whoosh! It works to redirect customers to exact products and offer top-notch pre-sales support. However, it's interesting to note that while the app aims high, it currently bristles with a meager two reviews and a below-average rating of 2.6. It's a precarious perch but with only 15 installs so far, the big wide world of commerce is still largely unfamiliar to this startup. The good news? There's a free plan available, so if you're daring enough, you might want to give Engati a whirl. But remember, as your wise feathered friend, I recommend watching its performance closely before making a grand leap.

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Frequently Asked Questions

How can I improve conversions using Engati: Conversion & Growth?
Engati: Conversion & Growth helps to improve conversions by offering features like chat promotions. You can utilize these chatbots to engage with customers, promote deals, and provide personalized product suggestions.
What metrics are essential to consider while tracking customer activity?
When tracking customer activity, it's crucial to consider metrics like page views, session duration, referral sources, bounce rate, and conversion rates. These provide valuable insight into your customers' behavior and interactions with your Shopify store.
How can Engati: Conversion & Growth assist in creating a high converting Shopify store?
Engati: Conversion & Growth can assist in creating a high converting Shopify store by enhancing customer engagement with its chatpromotions feature. It allows you to interact with your clientele in real-time, thereby improving the shopping experience and boosting conversions.
What would be considered a good conversion rate for my Shopify store?
A good conversion rate for your Shopify store would typically range from 1% to 2%. However, this can vary depending on different factors like your industry, type of products, traffic quality, and overall competitive landscape.

Shopify App Comparison: Engati: Conversion & Growth vs Pushdaddy WhatsApp, Live Chat - which is better?

We have evaluated two apps that excel in improving customer communication and engagement: Engati: Conversion & Growth and Pushdaddy WhatsApp, Live Chat. Both apps offer automation features to drive successful conversions and enhance the customer experience. However, there are key differences that set them apart.

Engati: Conversion & Growth stands out with its robust integration of artificial intelligence (AI), recognized by SIIA CODiE Awards. This app utilizes automation and conversational AI to efficiently respond to customer inquiries on various social media platforms, leading to increased engagement and conversion rates. It also features an automatic redirection mechanism, directing queries towards sought-after products to foster immediate, informed purchases. With its multifaceted tool, Engati helps amplify platform visibility and overall profitability. We highly recommend this app for modern online merchants looking to refine customer engagement and escalate conversion rates across channels.

On the other hand, Pushdaddy WhatsApp, Live Chat focuses on providing effortless customer communication and seamless marketing automation. It allows users to switch between WhatsApp and Live Chat, ensuring engaging and responsive customer conversations. The app offers features like order confirmations, abandoned cart recovery, and FAQ Answers, enhancing the customer's buying journey. Additionally, it enables users to integrate Facebook Messenger and Instagram for social media marketing, extending outreach and keeping customers informed about the latest offerings. With its comprehensive features, including review collection and tracking updates, Pushdaddy is an excellent choice for businesses seeking enhanced customer service, easy communication, and seamless marketing automation.

Attribute
Engati: Conversion & Growth Shopify AppEngati: Conversion & Growth
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 2.6 out of 5 4.3 out of 5
Number of Reviews 2 4192
Estimated Installs 9 33794
Min Price $0.00 $0.00
Max Price $199.00 $0.00
Works With Zendesk, Freshdesk, Google Sheets, Google Calendar, Gorgias, Google Analytics
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