After carefully reviewing both apps, Custom & Draft Orders for POS and Order Editing | "Self Service", we can confidently say that both provide valuable capabilities and features for enhancing the e-commerce experience. However, there are distinct differences between the two. Custom & Draft Orders for POS streamlines the order management process by allowing users to effortlessly search, edit statuses, and add draft orders to their POS cart, ultimately simplifying the checkout process. The app also offers the unique ability to add custom services or products directly to draft orders, saving time and enhancing flexibility. Additionally, the user-friendly interface provides efficient workflow management, making Custom & Draft Orders for POS an all-encompassing platform for an intuitive Shopify POS experience.
On the other hand, Order Editing | "Self Service" focuses on optimizing the post-sale customer journey. With this app, customers can independently modify their orders and make additional purchases based on personalized product recommendations. This not only increases average order value but also enhances the online shopping journey for customers. The app also reduces the need for email support by instantly syncing order modifications with existing 3PL or WMS, ensuring a seamless sales pipeline. Furthermore, users can customize the embedded portal with their branding, promoting brand consistency throughout the customer journey.
While both apps offer valuable features, the decision between Custom & Draft Orders for POS and Order Editing | "Self Service" depends on specific business needs. If you prioritize efficient order management and a seamless Shopify POS experience, we recommend Custom & Draft Orders for POS. However, if your focus is on optimizing the post-sale customer journey and increasing average order value, Order Editing | "Self Service" is the ideal choice. Consider your business priorities and goals to determine which app aligns best with your needs.