Order Editing | Upsell

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90
Reviews
90
Reviews
224
Installs
Enable customers to easily adjust orders, boosting satisfaction and increasing average order value effortlessly.
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What Owlfred thinks...

Order Editing's "Self Service" app empowers customers to make changes to their orders seamlessly, driving more sales and enhancing the overall shopping experience.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
October 18, 2024

Enhance Customer Experience and Boost Sales with Self-Service Order Edits

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Transform the post-purchase journey with a self-service solution that empowers customers to amend their orders seamlessly. Designed for convenience, this functionality minimizes support tickets by allowing shoppers to adjust their purchases directly, enhancing their retail experience.

While customers edit their orders, the system intelligently identifies when additional items can be added to packages. This capability not only encourages further shopping through personalized email notifications but also helps elevate the average order value, promoting revenue growth organically.

By streamlining the order modification process, merchants can enjoy smoother operations, reduced customer inquiries, and a more satisfying shopping experience. This efficient order editing tool unlocks new sales opportunities and enhances customer loyalty, making it a pivotal addition for successful e-commerce businesses.

Features

Increase average order value by providing product recommendations to customers
Enable customers to independently modify orders and add products pre-shipment
Reduce lost orders with verified shipping address recommendations
Prompt customers to add more products to their orders before packing
Offer refunds in the form of gift cards or store credit

Benefits

Increase your average order value by recommending products customers want to buy
Self-serve address, variant, contact details, and product changes pre-shipment
Reduce lost orders with carrier verified shipping address recommendations

About the Vendor

Order Editing
19 Oakwood Avenue, Melbourne, VIC, 3186, AU
Visit Vendor Website
19 Oakwood Avenue, Melbourne, VIC, 3186, AU Map

Works with

Shopify Flow, Checkout, Brightpearl, Shipstation, Celigo, Fulfil.io, NetSuite, Microsoft Dynamics 365

Pricing

Free plan available. Free trial available. Pricing starts at $14/month for the Basic plan.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
399.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

7 review in the last 30 days.

7 reviews in the last 30 days.

32 review in the last 90 days.

32 reviews in the last 90 days.

Install Trend Insights

17 install in the last 30 days.

17 installs in the last 30 days.

65 install in the last 30 days.

65 installs in the last 30 days.

Owlfred Review

Order Editing | "Self Service" by viaGlamour Beauty is a game-changer for Shopify merchants wanting to improve their customer experience and grow sales. With a perfect 5-star rating from dedicated users, this app cleverly turns order edits into an up-selling opportunity, recommending products based on past orders that customers can add in one click. Say goodbye to constant back-and-forths with errant orders, as the app allows customers to make self-service changes to address, variant, contact details and more before shipment. You'll reduce lost orders with the app's carrier verified shipping address recommendations, and streamline your return process with the refund to gift card or store credit feature. Notably, Order Editing syncs with popular platforms like Shopify POS, Checkout, ShipHero, Gorgias and more, ensuring that you won’t oversell. It's available with a free plan, making it an easy-to-try solution for enhancing customer service and increasing average order value. Thanks to Order Editing | "Self Service", maintaining accuracy in commerce has never been this profitable and effortless!

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Frequently Asked Questions

What is order self-service and why is it key for my Shopify store?
Order self-service provides your customers with tools to view and manage their orders in their own time. It's crucial for your Shopify store as it reduces your customer service workload and enhances the shopping experience by giving customers greater control over their orders.
How can implementing Order Editing Self Service reduce my support tickets?
Implementing Order Editing Self Service allows customers to perform tasks like address changes or order cancellations themselves. This reduces the need for them to reach out to customer support, significantly lowering the number of support tickets you have to deal with.
How does order editing link to upselling and cross-selling on Shopify?
Order editing opens up opportunities for upselling and cross-selling by suggesting alternative or additional products during the order review process. The customer can easily add recommended items to their order, potentially increasing your average order value.
How can I implement self-service options for my customers on Shopify?
Implementing self-service options on Shopify can be done through apps like Order Editing Self Service which provide interfaces and functions that allow customers to make changes to their orders without needing to contact your customer service team.

Shopify App Comparison: Order Editing | Upsell vs Yagi Address Edit Helper - which is better?

When comparing "Order Editing | "Self Service"" and "Yagi Address Edit Helper," we see that both apps aim to streamline the post-purchase customer experience and empower customers to independently modify their orders. However, there are several key differences in their capabilities and features.

Firstly, "Order Editing | "Self Service"" offers the unique feature of providing customers with specially curated product recommendations based on their previous purchases. This helps increase the average order value by encouraging customers to add more products to their orders before packing. Additionally, this app allows for refunds in the form of gift cards or store credit, providing customers with flexibility and further promoting customer satisfaction. On the other hand, "Yagi Address Edit Helper" focuses on the essential functionality of allowing customers to update their shipping address independently and implementing a time limit for address updates. This app seamlessly integrates with Checkout and ShipStation, enhancing its overall functionality.

Based on these differences, we recommend "Order Editing | "Self Service"" for businesses looking to not only streamline the order management process but also maximize their revenue potential through cross-selling and upselling. However, if your primary concern is ensuring efficient address updates and seamless delivery despite changing circumstances, "Yagi Address Edit Helper" is the more suitable choice. Ultimately, it depends on your specific business needs and goals.

Attribute
Order Editing | Upsell Shopify AppOrder Editing | Upsell
Yagi Address Edit Helper Shopify AppYagi Address Edit Helper
Average Rating 4.9 out of 5 5 out of 5
Number of Reviews 90 9
Estimated Installs 224 0
Min Price $0.00 $6.00
Max Price $399.00 $6.00
Works With Shopify Flow, Checkout, Brightpearl, Shipstation, Celigo, Fulfil.io, NetSuite, Microsoft Dynamics 365 Shopify Flow, Checkout, ShipStation
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