We have reviewed two apps that aim to streamline the customer experience and enhance logistics and shipping operations. The first app, 配送&注文サポーター, offers a wide range of capabilities and features that cater to the needs of both eCommerce beginners and established players. It allows for seamless management of deliveries and orders by integrating with major Japanese delivery services. This app also provides customizable surveys for customer feedback collection and enables the formatting and downloading of stored order information for efficient logistics paperwork management. Furthermore, it offers the option to set off days from shipping operations and allows for the easy integration of additional fields in the cart screen, capturing valuable customer data. Overall, this app provides efficient control over shipping operations while enhancing the customer's shopping experience. We highly recommend this app for eCommerce businesses looking to improve their logistics and shipping processes.
The second app, Order Delivery Date Lite, focuses on providing a convenient delivery date selection tool right on the cart page. This lightweight yet powerful app enhances the user interface by adding a customizable calendar for customers to choose their desired delivery date during checkout. It automatically includes the chosen delivery date in the order data, enabling store operators to plan their shipping schedules around customer preferences. This app seamlessly integrates with the cart system and provides valuable insights for informed shipping decisions. It also displays the chosen delivery date on the thank you page and order confirmation emails, improving customer satisfaction. Although this app offers fewer features compared to the first app, it still provides significant benefits in terms of enhancing the customer experience and allowing store owners to make informed shipping decisions. We recommend this app for eCommerce businesses looking to improve their delivery date selection process and gain valuable insights for logistics planning.