Last Updated:
October 27, 2024

Boost Sales with Real-Time Chat and Smart Recommendations

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Engage visitors effectively on your digital storefront with a robust set of communication tools designed to drive sales and enhance customer experience. This application empowers merchants with Live Chat and an intelligent Chatbot, ensuring that assistance is always just a message away.

Proactively reach out to prospective buyers, guiding them through the purchasing journey and offering tailored product suggestions to elevate the average order value. Meanwhile, the Cart Saver feature prompts customers before abandonment, reducing lost sales opportunities.

Seamlessly manage conversations through an integrated inbox that combines chats from social media and email, streamlining customer interactions. The intuitive interface simplifies setup and operation, allowing merchants to provide timely support around the clock, transforming casual browsers into loyal customers.

Features

Chatra allows you to engage with online customers through live chat on desktop or mobile, enhancing real-time communication capabilities.
Utilize chatbots to automate routine tasks and free up your time, providing efficient customer service.
Identify and assist customers on your website, understanding their location and cart contents for personalized interactions.
Access the app on various devices, ensuring you can efficiently manage customer communication on the go.
Seamlessly integrate Chatra with Help Scout, Slack, Zapier, Webhooks, Facebook, and Instagram for consolidated multichannel communication.

Benefits

Establish instant rapport and boost average order value by guiding potential buyers through your virtual store shelves
Reduce cart abandonment with personalized touchpoints that reassure and motivate hesitant customers at checkout
Effortlessly manage multichannel customer interactions with an integrated shared inbox for streamlined communication

About the Vendor

Roger Wilco LLC
501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US
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501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US Map

Works with

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Pricing

Free plan available: Live chat, Offline contact form bot, Mostly features. Essential plan: $21 / month, Pro plan: $29 / month.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
29.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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2 reviews in the last 90 days.

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76 install in the last 30 days.

76 installs in the last 30 days.

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196 installs in the last 30 days.

Owlfred Review

Chatra is an essential tool to boost conversions with its Live Chat, Chatbot, Cart Saver, and Shared inbox features. By welcoming visitors, cross-selling products, and assisting with checkout hang-ups, this app ensures a smooth customer journey. With an impressive average rating of 4.9 from 648 reviews and over 4,800 installs, Chatra's integration with Help Scout, Slack, Zapier, and more make it a solid choice for Shopify merchants looking to enhance customer support and increase sales.

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Frequently Asked Questions

Are there any solutions for reducing cart abandonment with real-time communications?
Chatra Live Chat and Chatbot offers such a solution. By establishing instant rapport with potential customers and guiding them subtly around your virtual store, cart abandonment can be greatly reduced. Personalized touchpoints reassure and motivate customers, particularly when they seem hesitant at checkout.
What can be done to improve customer service outside of business hours?
By replacing standard automated responses with a round the clock virtual customer representative, equipped with a sophisticated understanding of your brand, exceptional customer service can be ensured outside of business hours. It enables targeted chat responses, ensuring stellar support service.
How can seamless multi-channel customer interaction be facilitated?
This is possible with Chatra's integrated shared inbox. It consolidates all communication, including emails and social media messages, in one centralized hub for easy management.
Does Chatra Live Chat and Chatbot help in enhancing the average order value?
Yes the application guides potential buyers around your virtual store, subtly encouraging them to add more items to their basket, thereby effectively raising the average order value.

Shopify App Comparison: Chatra β€” Live Chat & Chatbot vs Pushdaddy WhatsApp, Live Chat - which is better?

When comparing Chatra β€” Live Chat & Chatbot App with Pushdaddy WhatsApp, Live Chat App, we can see that both apps offer features that enhance customer communication and provide automation capabilities. However, there are significant differences between the two.

Chatra stands out with its ability to guide potential buyers through a virtual store, effectively boosting average order value. With personalized touchpoints at checkout, Chatra reduces cart abandonment and reassures hesitant customers. Additionally, its integrated shared inbox helps streamline multichannel customer interactions, making communication management effortless. With seamless integrations with various platforms, Chatra provides a comprehensive communication suite that is easy to set up and use.

On the other hand, Pushdaddy focuses on effortless communication through seamless switching between WhatsApp and Live Chat. It provides automation features specifically tailored for Shopify stores, such as order confirmations and abandoned cart recovery. Pushdaddy also stands out with its inclusion of critical elements like FAQ Answers, instant order status updates, and social media integration. With its all-encompassing capabilities, Pushdaddy becomes a bridge between the store and customers, providing a roadmap to a delightful customer journey.

Based on the specific needs of your business, we would recommend Chatra for its focus on boosting average order value and reducing cart abandonment. However, if your business requires seamless communication through platforms like WhatsApp, integration with social media, and a comprehensive automation suite, Pushdaddy would be the ideal choice.

Attribute
Chatra β€” Live Chat & Chatbot Shopify AppChatra β€” Live Chat & Chatbot
Pushdaddy WhatsApp, Live Chat Shopify AppPushdaddy WhatsApp, Live Chat
Average Rating 4.8 out of 5 4.3 out of 5
Number of Reviews 652 4192
Estimated Installs 4480 33794
Min Price $0.00 $0.00
Max Price $29.00 $0.00
Works With Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram
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