Enhancing customer interaction is key in the competitive landscape of online retail. Automatic engagement transforms passive browsing into an active shopping experience. By utilizing advanced contextual rules, real-time messaging is triggered based on user activitiesβbe it purchase behavior or specific campaigns, ensuring timely support when it matters most.
Gain insightful visibility into live shopping sessions with comprehensive shopper analytics. This feature provides vital information like cart status and order history, enabling a proactive approach to customer service. Understanding shopper behavior leads to targeted support, enhancing retention and encouraging conversions.
This tool not only streamlines customer communication but also equips merchants with essential insights, fostering a deeper connection and effectively guiding shoppers along their purchasing journey.
Autochat β Proactive Live Chat
