The best contact form apps for Shopify in 2024

Written by

Adam Sturrock

Published on

June 20, 2024

Shopify, a popular e-commerce platform, hosts a vast array of apps to assist its over 2 million active stores worldwide. Whether you're a novice dipping your toes into online retail or a seasoned entrepreneur running a thriving digital empire, Shopify's diverse app selection caters to a broad spectrum of business needs.

Among the myriad apps available, contact form apps play a crucial role in enhancing communication between merchants and customers. In the ever-evolving e-commerce landscape, effective customer engagement is paramount for driving sales and building brand loyalty.

Choosing the best contact form app for your Shopify store can streamline inquiries, gather essential customer data, and foster meaningful interactions. The right app can not only simplify the communication process but also contribute to the overall success and growth of your online business.

Whether you're looking to collect feedback, enable customer inquiries, or create custom forms, the contact form apps featured in this guide are tailored to meet the diverse needs of Shopify merchants in 2024. Let's explore the top contact form apps recommended for Shopify to elevate your customer communication strategy!

1. Powerful Contact Form Builder

Free plan available. Free trial available.

Unlock seamless communication with an exceptional contact form solution that requires no coding expertise. Effortlessly create stunning forms tailored to your needs, integrating smoothly with popular applications such as Mailchimp, Klaviyo, Omnisend, and Sendinblue. With the ability to display custom forms across any page—including product, collection, or home pages—efficiency meets flexibility. Allow customers to enhance their submissions by uploading files or images, providing a richer interaction experience. Craft registration forms tailored to your business with customizable fields, ensuring that you gather precisely the information you need. The intuitive design empowers merchants to streamline customer engagement without technical hassle. Elevate your online presence by incorporating this versatile solution into your Shopify store, ensuring your communication channels remain open and effective. Experience the transformation of customer inquiries into valuable interactions today!

Powerful Contact Form Builder is developed and maintained by PowerfulForm.com.

Powerful Contact Form Builder has an average rating of 4.9 out of 5 stars with 1971 reviews from Shopify stores.

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2. Hulk Form Builder

We provide simple form creation with file uploads.

Free plan available. Free trial available.

Create highly customizable forms with ease, regardless of complexity. This platform equips merchants with a range of form types, seamlessly integrating with the latest themes, ensuring that visual appeal matches functionality. Maintain security and authenticity with built-in Google reCaptcha, effectively filtering out fraudulent submissions. Experience user-friendly design capabilities with options for altering the appearance of every form element. Track marketing effectiveness by monitoring UTMs, providing valuable insights through comprehensive analytics. The ability to upload multiple files and images enhances user interaction, catering to both customer needs and business requirements. Exceptional mobile responsiveness guarantees that forms function flawlessly on any device, facilitating engagement and retention. Streamline workflow and elevate user experiences with a solution designed for today's e-commerce landscape.

Hulk Form Builder is developed and maintained by HulkApps.com.

Hulk Form Builder has an average rating of 4.8 out of 5 stars with 1627 reviews from Shopify stores.

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3. SeedGrow WhatsApp Chat Widget

Add different WhatsApp member accounts based on your campaigns

Free plan available. Free trial available.

Transform the way customers connect with your business through a seamless chat interface. This chat widget elevates online communication by enabling instant conversations, simplifying customer inquiries, and making it easier to finalize sales. With real-time interaction, customers can ask questions and receive prompt responses, leading to higher conversion rates.

Customization options allow merchants to design their floating WhatsApp button, tailoring its appearance and functionality to fit their unique brand identity. Preview changes in real time, ensuring that the chat interface complements the store's aesthetic. Manage communication effectively by setting display conditions, and provide GDPR compliance notices to maintain trust.

Incorporating this widget simplifies customer engagement and enhances user experience, allowing businesses to show or hide agents based on availability. Embrace convenient customer support and watch as engagement flourishes with this straightforward integration.

SeedGrow WhatsApp Chat Widget is developed and maintained by SeedGrow.

SeedGrow WhatsApp Chat Widget has an average rating of 4.7 out of 5 stars with 152 reviews from Shopify stores.

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4. AWIO Improved Contact Form

Free plan available

A seamless connection between visitors and store owners can transform the shopping experience. With a discreet floating button positioned at the corner of your store, customers can quickly reach out without disrupting their browsing. Messages are effortlessly routed to specified email addresses, ensuring prompt responses and maintaining customer engagement.

Beyond simple contact capabilities, this tool offers additional features to cultivate interaction. One-click installation allows the integration of lead capture forms, promotional banners, enticing coupon popups, and social media buttons, enhancing every visitor's journey. Harness these functionalities to turn casual browsers into loyal buyers and elevate overall store performance.

Take control of customer connections and watch as your engagement metrics improve, leading to increased trust and higher conversion rates. Simplify interactions and bring your store closer to the audience it serves.

AWIO Improved Contact Form is developed and maintained by Awio.

AWIO Improved Contact Form has an average rating of 4.5 out of 5 stars with 234 reviews from Shopify stores.

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5. qikify Contact Form Builder

Gather exactly information with many types of fields

Free plan available. Free trial available.

Crafting tailored forms is now a breeze, providing merchants with a versatile no-code solution to gather customer information effortlessly. Personalize your forms to suit a variety of needs, from customer inquiries to wholesale requests and surveys, ensuring all essential data is captured effectively. Streamline lead generation and enhance customer communication with intuitive in-app submission management. Seamless integration with email platforms guarantees that no lead slips through the cracks, making it easier to nurture relationships. Elevate customer service by modernizing the contact process—transforming every interaction into a potential opportunity for growth. Empower your business with a solution that prioritizes both usability and functionality, aligning perfectly with Shopify’s diverse ecosystem. Unlock the potential of custom forms and redefine how customers engage with your brand today!

qikify Contact Form Builder is developed and maintained by Qikify.

qikify Contact Form Builder has an average rating of 4.9 out of 5 stars with 728 reviews from Shopify stores.

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We hope you found this guide on the top contact form apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify contact form apps FAQ

Which contact form apps do I need for my Shopify store?

You’ll want to take advantage of the many contact form apps and integrations available to make your Shopify store the best it can be. Every contact form app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify contact form app!

What is the best contact form app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that Powerful Contact Form Builder is one of the top Shopify contact form apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify contact form app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many contact form apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many contact form apps are recommended for Shopify?

We recommend including atleast one contact form app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great contact form apps that will help you run your business as smoothly as possible.

Can I build my own custom contact form app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build contact form apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a contact form app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable contact form Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!