The best contact form apps for Shopify in 2024

Written by

Adam Sturrock

Published on

June 20, 2024

Shopify, a popular e-commerce platform, hosts a vast array of apps to assist its over 2 million active stores worldwide. Whether you're a novice dipping your toes into online retail or a seasoned entrepreneur running a thriving digital empire, Shopify's diverse app selection caters to a broad spectrum of business needs.

Among the myriad apps available, contact form apps play a crucial role in enhancing communication between merchants and customers. In the ever-evolving e-commerce landscape, effective customer engagement is paramount for driving sales and building brand loyalty.

Choosing the best contact form app for your Shopify store can streamline inquiries, gather essential customer data, and foster meaningful interactions. The right app can not only simplify the communication process but also contribute to the overall success and growth of your online business.

Whether you're looking to collect feedback, enable customer inquiries, or create custom forms, the contact form apps featured in this guide are tailored to meet the diverse needs of Shopify merchants in 2024. Let's explore the top contact form apps recommended for Shopify to elevate your customer communication strategy!

1. Powerful Contact Form Builder

Free plan available. Free trial available.

Seamless form creation transforms online interactions with an intuitive builder designed for versatility and ease. Craft intricate, aesthetically pleasing forms without any coding know-how, allowing the focus to remain on engaging visitors.

Integration with a range of popular third-party applications—including email marketing services—ensures that every contact captured is a step towards building meaningful connections. Custom forms can be effortlessly displayed on multiple pages such as product, collection, and cart pages, tailoring user experiences for enhanced convenience.

Whether it's gathering customer feedback, inquiries, or special requests, this app optimizes communication, making it straightforward for merchants to manage and respond to customer needs. Elevating customer interaction has never been this uncomplicated, turning every submission into actionable insights.

Powerful Contact Form Builder is developed and maintained by PowerfulForm.com.

Powerful Contact Form Builder has an average rating of 4.9 out of 5 stars with 1883 reviews from Shopify stores.

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2. Hulk Form Builder

We provide simple form creation with file uploads.

Free plan available. Free trial available.

Designing forms for a Shopify store can be a straightforward journey with the right tools. This versatile Form Builder supports a wide array of form types, catering to both simple and intricate requirements, ensuring merchants can capture essential data seamlessly.

Customize every aspect of your forms to reflect your brand's identity.
Manage user data effortlessly with options to track UTM parameters, optimizing marketing efforts.
Utilize Google reCAPTCHA features to safeguard against spam, ensuring reliable submissions.
Facilitate file uploads, allowing customers to share images or documents directly through the forms.
Responsive design ensures perfect functionality on all devices, enhancing user experience.

Designed for smooth integration with modern themes, this app guarantees both performance and aesthetic appeal, making it an essential asset for any e-commerce operation.

Hulk Form Builder is developed and maintained by HulkApps.com.

Hulk Form Builder has an average rating of 4.9 out of 5 stars with 1546 reviews from Shopify stores.

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3. SeedGrow WhatsApp Chat Widget

Add different WhatsApp member accounts based on your campaigns

Free plan available. Free trial available.

Online conversations become seamless with a WhatsApp Chat Widget that connects visitors to your business in real-time. This tool empowers customers by allowing them to initiate conversations effortlessly, transforming inquiries into successful transactions.

Customization options abound; merchants can tailor the floating widget's design to align with their brand identity. The preview feature allows for instant visual feedback of changes, ensuring a perfect match. Control when your agents are visible with options to show or hide based on their availability, and display GDPR compliance notices effortlessly to maintain trust.

Integrating WhatsApp Business with your Shopify store simplifies customer interactions, streamlining communication and enhancing user experience. Make every interaction count with an efficient tool crafted for the modern shopper.

SeedGrow WhatsApp Chat Widget is developed and maintained by SeedGrow.

SeedGrow WhatsApp Chat Widget has an average rating of 4.8 out of 5 stars with 148 reviews from Shopify stores.

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4. Improved Contact Form

Free plan available

Enhancing customer interaction becomes seamless with a strategically placed floating button that invites users to reach out effortlessly. This application streamlines communication by forwarding messages directly to your email, ensuring that inquiries never go unanswered. With additional features available, merchants can easily integrate lead capture forms to expand customer lists, promotional banners to highlight offers, and coupon pop-ups to encourage purchases. Social media buttons facilitate quick sharing, driving further engagement without disrupting the shopping experience. Each option is designed to be implemented with just one click, transforming your store into a hub of connectivity. Elevate customer experience and retention with an all-in-one solution that prioritizes outreach and interaction. Equip your Shopify store to nurture relationships and stimulate conversions through effective and accessible communication tools.

Improved Contact Form is developed and maintained by Awio.

Improved Contact Form has an average rating of 4.5 out of 5 stars with 234 reviews from Shopify stores.

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5. qikify Contact Form Builder

Gather exactly information with many types of fields

Free plan available. Free trial available.

Creating custom forms has never been this straightforward. This intuitive no-code solution allows merchants to design a variety of forms tailored for contact inquiries, wholesale applications, and comprehensive surveys. Streamline the lead generation process by easily crafting forms that capture essential information, promoting better engagement and customer insights. Manage submissions directly within the platform for maximum efficiency, ensuring no inquiry goes unnoticed. Integration with popular email applications guarantees seamless communication, making follow-ups and customer interactions a breeze. Update your contact forms effortlessly; every touchpoint is transformed into a potential opportunity. Unlock the potential of each interaction with a flexible, user-friendly tool that fosters connection and drives business growth. Equip your Shopify store with the ability to adapt and respond to your customers’ needs effectively.

qikify Contact Form Builder is developed and maintained by qikify.

qikify Contact Form Builder has an average rating of 4.9 out of 5 stars with 700 reviews from Shopify stores.

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We hope you found this guide on the top contact form apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify contact form apps FAQ

Which contact form apps do I need for my Shopify store?

You’ll want to take advantage of the many contact form apps and integrations available to make your Shopify store the best it can be. Every contact form app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify contact form app!

What is the best contact form app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that Powerful Contact Form Builder is one of the top Shopify contact form apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify contact form app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many contact form apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many contact form apps are recommended for Shopify?

We recommend including atleast one contact form app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great contact form apps that will help you run your business as smoothly as possible.

Can I build my own custom contact form app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build contact form apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a contact form app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable contact form Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!