The best abandoned cart apps for Shopify in 2024

Written by

Adam Sturrock

Published on

December 4, 2024

Shopify is a popular e-commerce platform with a vast user base, catering to various businesses ranging from startups to established enterprises. The platform's flexibility and wide range of features make it a top choice for merchants looking to launch and expand their online stores.

One common challenge that Shopify store owners face is cart abandonment, where customers leave the website without completing their purchase. To address this issue, there are numerous abandoned cart apps available in the Shopify App Store that can help merchants recover lost sales and improve conversion rates.

Choosing the right abandoned cart app for your Shopify store is crucial to reducing cart abandonment rates and maximizing revenue. The effectiveness of these apps can greatly impact the overall success and profitability of an e-commerce business.

Whether you are a new Shopify store owner looking to decrease cart abandonment or a seasoned merchant seeking to optimize your recovery strategies, selecting the best abandoned cart app is essential for enhancing the customer shopping experience and boosting sales.

In this guide, we will highlight some of the top abandoned cart apps for Shopify in 2024 that are designed to help merchants recover abandoned carts, re-engage customers, and drive conversions. These apps offer a range of features and functionalities to suit different business needs and objectives, making them valuable tools for improving the performance of your Shopify store.

1. TxtCart: SMS Marketing & AI

SMS, MMS, SMS Marketing, Abandoned Cart, SMS Cart Recovery

From $29/month. Free trial available.

Transform the shopping experience with a powerful approach to SMS marketing that combines personalization with effective communication. This app utilizes 2-way conversational SMS marketing, allowing for real-time engagement that addresses customer inquiries and recovers abandoned carts, ultimately driving higher sales revenue and average order values.

With quick integration into any Shopify store, merchants can seamlessly begin reaching out to customers through emotive, human-like messages tailored to each recipient. Whether the business is a budding startup or an established enterprise, this SMS marketing solution delivers customizable outreach that turns casual browsers into loyal buyers.

Experience a shift in customer interaction through direct messaging that not only says thank you but also rebuilds connections, leading to increased conversions. Amplify marketing efforts effortlessly while ensuring customers feel valued and understood at every stage of their purchasing journey.

TxtCart: SMS Marketing & AI is developed and maintained by TxtCart.

TxtCart: SMS Marketing & AI has an average rating of 4.8 out of 5 stars with 238 reviews from Shopify stores.

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2. Abandoned Cart Recovery w. GPT

Turning potential losses into loyal customers is now easier with a solution designed to reclaim abandoned shopping carts. With automated, personalized follow-ups powered by advanced AI technology, merchants can engage customers at critical moments, increasing the likelihood of conversion.

This tool analyzes user behavior to send tailored reminders and recommendations that resonate with individual shoppers. Its seamless integration ensures that merchants can focus on their store while effective recovery messages work in the background.

Advanced analytics provide insights into customer patterns, allowing merchants to refine strategies and optimize recovery efforts. The intuitive dashboard presents performance metrics, enabling quick adjustments to maximize impact. Secure encryption measures protect customer data, ensuring trust during interactions.

Transform missed opportunities into successful sales with a solution that combines intelligence, simplicity, and efficiency, designed specifically for the needs of enterprising online retailers.

Abandoned Cart Recovery w. GPT is developed and maintained by Robosell.

Abandoned Cart Recovery w. GPT has an average rating of 4.5 out of 5 stars with 7 reviews from Shopify stores.

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3. Pushdaddy WhatsApp, Live Chat

Free to install. Additional charges may apply.

Seamlessly integrate customer communication with real-time chat options that combine the familiarity of WhatsApp with an efficient live chat system. This app provides instant switching capabilities, allowing customer support agents to respond seamlessly to inquiries across different platforms.

Automate essential processes like chat responses for order updates and abandoned carts. Ideal for marketers, it offers robust functionality such as share buttons, tracking updates via WhatsApp & SMS, and even email notifications. Manage interactions effortlessly with multiple operators and at-a-glance FAQs, ensuring that customers find answers quickly.

Engage customers through innovative marketing automation tools, including review collection and order confirmations. The addition of Facebook Messenger and Instagram integration enables businesses to cater to a broader audience while enhancing customer experience and satisfaction.

Transform communication into a streamlined journey that keeps shoppers informed and engaged at every step.

Pushdaddy WhatsApp, Live Chat is developed and maintained by Pushdaddy.

Pushdaddy WhatsApp, Live Chat has an average rating of 4.4 out of 5 stars with 4193 reviews from Shopify stores.

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4. PushOwl/Brevo: Email,Push,SMS

Email marketing, web push notifications, & SMS marketing suite

Free plan available

Boost engagement and drive conversions with advanced marketing features tailored for the Shopify ecosystem. This versatile tool enables merchants to leverage email marketing, web push notifications, and SMS messaging for comprehensive outreach. Reduce the inevitability of cart abandonment with timely reminders for abandoned carts, along with notifications for back-in-stock items and price drops. Access to unlimited contacts, sophisticated segmentation, and automation options empowers users to craft tailored campaigns that resonate with their audience. With an emphasis on user support, merchants are equipped to optimize customer journeys and nurture lasting relationships effortlessly. Elevate retention and increase revenue through targeted strategies that align with your sales goals. Experience the union of email, push, and SMS channels to create a cohesive marketing suite designed to meet modern consumer expectations.

PushOwl/Brevo: Email,Push,SMS is developed and maintained by PushOwl powered by Brevo.

PushOwl/Brevo: Email,Push,SMS has an average rating of 4.9 out of 5 stars with 3068 reviews from Shopify stores.

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5. Postscript SMS Marketing

Dashboard of your SMS marketing automations

Free to install. Free trial available.

Unlock the potential of personalized marketing with a powerful SMS solution designed for contemporary merchants. Engage customers at every step of their journey through customized text messaging tailored to fit individual preferences and needs. By harnessing the capabilities of SMS Marketing, merchants can grow their subscriber lists effortlessly, craft strategic messages, and enhance customer service interactions. This platform stands out with its dual functionality; not only facilitating marketing campaigns, but also enabling a team of trained sales associates to connect directly with subscribers through dedicated SMS Sales software. Ensure compliance while maintaining a conversational tone with your audience, fostering relationships that lead to increased conversions and lasting loyalty. Transform how you connect with your customers through seamless, effective SMS communication that drives results and vibrant conversations.

Postscript SMS Marketing is developed and maintained by Postscript.

Postscript SMS Marketing has an average rating of 4.8 out of 5 stars with 1971 reviews from Shopify stores.

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We hope you found this guide on the top abandoned cart apps for Shopify useful.

Did we miss an app you think should be included in this guide, please let us know!

Top Shopify abandoned cart apps FAQ

Which abandoned cart apps do I need for my Shopify store?

You’ll want to take advantage of the many abandoned cart apps and integrations available to make your Shopify store the best it can be. Every abandoned cart app highlighted in this article can help take your Shopify store to the next level! With that said, if you can't find what you're looking for in this guide, we recommend checking our comprehensive list of every Shopify abandoned cart app!

What is the best abandoned cart app for Shopify?

The Shopify App Store is always adding new apps, but by analyzing merchant reviews, average ratings, estimated install counts, pricing and other signals we've identified that TxtCart: SMS Marketing & AI is one of the top Shopify abandoned cart apps available for merchants in 2024.

With that said, it’s not always the best idea to just go for the most popular app or our recommendations. Always look at how many Shopify stars the app has and what the reviews are saying about the app itself. Where possible, we highly recommend testing apps you are considering by leveraging free trials before commiting to any fixed monthly subscription costs.

Why do I need to install a Shopify abandoned cart app?

Whilst Shopify comes with a broad range of features and capabilities out of the box, many abandoned cart apps go above and beyond what Shopify can provide. Every store has unique requirements and a diverse range of apps are available to meet these needs.

How many abandoned cart apps are recommended for Shopify?

We recommend including atleast one abandoned cart app for your Shopify store if this type of app would be beneficial for your store. There are a lot of free options out there and some great abandoned cart apps that will help you run your business as smoothly as possible.

Can I build my own custom abandoned cart app for Shopify?

The short answer is yes ofcourse! Shopify provides a lot of great documentation to build abandoned cart apps.

The longer answer is that you should weigh up the upfront time, resources and costs of building a custom apps vs finding a abandoned cart app that handles the majority of your requirements for free or for a low monthly fee.

Ofcourse if you can't find a suitable abandoned cart Shopify app to meet your needs then it's definitely worth investigating what it would take to build the app of your dreams!