ZigZag Returns & Exchanges

Streamline the returns process with a dedicated solution designed to simplify the way customers handle returns and exchanges. This application allows merchants to provide competitively priced shipping labels from providers like Evri, Collect+, and USPS, or enables the option to upload custom labels.

Customers can manage their returns through a personalized portal, facilitating seamless requests for refunds or exchanges. Customizable notifications keep customers informed, enhancing their overall experience. Merchants can easily define return policies, manage window periods, and track return progress, ensuring clarity throughout the process.

Automated features minimize manual input, allowing for quicker approvals and streamlined handling of refunds and exchanges. Gain valuable insights into return patterns, helping to refine strategy and drive customer satisfaction. This comprehensive solution creates a hassle-free ecosystem for managing product returns.