Toki: Loyalty + Memberships

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Enhance customer retention with customizable loyalty, membership, and referral programs offering cashback and store credit.
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What Owlfred thinks...

Toki is the ultimate loyalty and membership app that will help you skyrocket customer engagement with fun challenges and rewards.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
November 12, 2024

Boost Customer Loyalty with Powerful Memberships and Referral Programs

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Transform customer interactions into lasting relationships with a comprehensive loyalty and membership solution designed for diverse e-commerce needs. Seamlessly integrate various retention strategies, such as VIP tiers, points programs, affiliate systems, and referral incentives, all within a single platform.

Tailored for versatility, this application offers over 30 customizable design elements, ensuring a consistent brand experienceβ€”from landing pages to customer accounts and engaging pop-ups. The powerful POS integrations cater to both online and physical stores, making it an ideal choice for businesses seeking to create advanced loyalty ecosystems.

Channel insights from your most successful campaigns and fine-tune programs in real-time to maximize engagement. Ideal for ambitious brands, this platform supports a multifaceted approach to retaining customers while streamlining your operations for better efficiency.

Features

Offer paid loyalty, earned tiered loyalty, or subscription incentives
Reward customers with store credit or cash back for their loyalty
Engage customers with exciting activations like quizzes, polls, surveys, and UGC
Utilize Apple Wallet Integration to send push notifications to loyalty members without the app
Access outstanding analytics and integrations to optimize loyalty program performance

Benefits

Increase customer retention and brand loyalty through a unique gamified loyalty program that includes engaging activities, promotions, challenges, and exclusive airdrops.
Drive consistent customer engagement by accommodating interactions at every stage, from pre-conversion nudges to post-purchase incentives.
Enhance brand loyalty and customer relationships by setting up strategic alliances with complementary businesses to create a network that amplifies overall customer loyalty strategy.

About the Vendor

Toki
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Pricing

Free plan available. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
149.00
MaximumΒ Price:
$
1899.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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1 review in the last 30 days.

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5 review in the last 90 days.

5 reviews in the last 90 days.

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7 installs in the last 30 days.

17 install in the last 30 days.

17 installs in the last 30 days.

Owlfred Review

Hoot hoot! I've been sitting on my branch, absorbing all the knowledge about "Loyalty, Memberships, Cashback" - a far-reaching loyalty and membership app by Toki. Don't let the 0 install count fool you - as a backend tool, we can't track its popularity. But folks don't shy away from singing its praises, with a perfect 5-star average from 9 glowing reviews. It gamifies your customers' journey in such a fun manner, enticing them with activities, challenges, and digital goodies 'airdropped' their way. One exciting benefit - and unique to Toki - is that it lets you form alliances with similar brands, helping foster a sense of community and joint brand loyalty. From paid loyalty to tiered incentives and the option to reward with store credit or cashback, this app thoughtfully considers various customer preferences. It also offers features like onsite quizzes, polls, surveys, UGC (user-generated content), and more to keep your customers actively engaged. A particular standout is the Apple Wallet Integration, allowing you to send push notifications to loyalty members (no app install required!). Plus, their top-notch analytics and seamless integrations with Shopify POS, Shopify Flow, Recharge, Postscript, Klaviyo, and Attentive ensure you've got all the tools to monitor and optimize your strategy. The pricing starts from $149/month after a 14-day free trial. All in all, as a wise owl, I'd recommend this to any merchant looking to elevate their customer loyalty game with an engaging and comprehensive approach.

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Frequently Asked Questions

What is a 'Loyalty + Membership' app?
A 'Loyalty + Membership' app, like Toki, is a digital tool that helps businesses establish, track, and manage loyalty programs and membership initiatives. These programs create a system where customers earn rewards for repeated business, thereby boosting customer retention and loyalty to your brand.
How can loyalty apps like Toki increase brand loyalty?
Loyalty apps like Toki increase brand loyalty by offering value-add elements like points for purchases, rewards for referrals, or exclusive members-only benefits. By incentivizing repeat business, these apps make customers feel valued and more likely to stick with your company.
What is brand loyalty and why is it important for my business?
Brand loyalty represents a customer's commitment to repeatedly purchase from your brand, rather than from your competitors. It is important for businesses because loyal customers usually have higher lifetime value, provide word-of-mouth referrals, and are less likely to be swayed by competitor pricing.
How can a loyalty and rewards program enhance brand loyalty?
A loyalty and rewards program enhances brand loyalty by consistently rewarding repeat business. This gives customers a reason to choose your business over competitors. It also encourages positive customer behaviour like increased spend and frequent purchases, while fostering a sense of value and appreciation towards your brand.

Shopify App Comparison: Toki: Loyalty + Memberships vs Rivo Loyalty Rewards Referrals - which is better?

When comparing Toki: Loyalty + Memberships and Rivo: Loyalty & Referrals, we find that both apps offer comprehensive solutions for increasing customer retention and brand loyalty. However, they differ in certain features and benefits.

Toki offers a unique gamified loyalty program that integrates seamlessly into the buying journey. With features like paid loyalty, earned tiered loyalty, and subscription incentives, Toki allows you to reward customers with store credit or cash back for their loyalty. The app also provides engaging activities such as quizzes, polls, surveys, and user-generated content to keep customers involved. Additionally, Toki allows you to set up strategic alliances with complementary businesses, creating a network that amplifies your customer loyalty strategy. Overall, Toki focuses on creating a cohesive and seamless user experience, resulting in exceptional activation rates and long-term customer relationships.

Rivo takes a holistic approach to customer loyalty by combining loyalty, referral, and membership strategies into one comprehensive module. With a fully customizable platform, Rivo allows you to boost metrics and tailor the app to your business's specific needs. The app also offers top-tier support from a customer success team led by ex-Shopify team leaders, ensuring that you receive personalized assistance. Rivo integrates with popular stacks like Klaviyo, Gorgias, and Postscript, allowing for instant integration. Moreover, the app provides the Rivo Developer Toolkit for full customization options. With a focus on elevating customer Lifetime Value (LTV) and repeat rate, Rivo helps create a customer experience that encourages repeat purchases and loyal patronage.

In conclusion, both Toki and Rivo offer valuable solutions for increasing customer loyalty, but they differ in their approach and specific features. If you're looking for a gamified loyalty program with engaging activities, strategic alliances, and exceptional user experience, Toki would be a recommended choice. On the other hand, if you prefer a holistic approach that combines loyalty, referral, and membership strategies, along with top-tier support and customization options, Rivo would be a suitable option for your business.

Attribute
Toki: Loyalty + Memberships Shopify AppToki: Loyalty + Memberships
Rivo Loyalty Rewards Referrals Shopify AppRivo Loyalty Rewards Referrals
Average Rating 4.9 out of 5 4.9 out of 5
Number of Reviews 40 2258
Estimated Installs 77 16483
Min Price $149.00 $49.00
Max Price $1899.00 $349.00
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