When comparing Toki: Loyalty + Memberships and Rivo: Loyalty & Referrals, we find that both apps offer comprehensive solutions for increasing customer retention and brand loyalty. However, they differ in certain features and benefits.
Toki offers a unique gamified loyalty program that integrates seamlessly into the buying journey. With features like paid loyalty, earned tiered loyalty, and subscription incentives, Toki allows you to reward customers with store credit or cash back for their loyalty. The app also provides engaging activities such as quizzes, polls, surveys, and user-generated content to keep customers involved. Additionally, Toki allows you to set up strategic alliances with complementary businesses, creating a network that amplifies your customer loyalty strategy. Overall, Toki focuses on creating a cohesive and seamless user experience, resulting in exceptional activation rates and long-term customer relationships.
Rivo takes a holistic approach to customer loyalty by combining loyalty, referral, and membership strategies into one comprehensive module. With a fully customizable platform, Rivo allows you to boost metrics and tailor the app to your business's specific needs. The app also offers top-tier support from a customer success team led by ex-Shopify team leaders, ensuring that you receive personalized assistance. Rivo integrates with popular stacks like Klaviyo, Gorgias, and Postscript, allowing for instant integration. Moreover, the app provides the Rivo Developer Toolkit for full customization options. With a focus on elevating customer Lifetime Value (LTV) and repeat rate, Rivo helps create a customer experience that encourages repeat purchases and loyal patronage.
In conclusion, both Toki and Rivo offer valuable solutions for increasing customer loyalty, but they differ in their approach and specific features. If you're looking for a gamified loyalty program with engaging activities, strategic alliances, and exceptional user experience, Toki would be a recommended choice. On the other hand, if you prefer a holistic approach that combines loyalty, referral, and membership strategies, along with top-tier support and customization options, Rivo would be a suitable option for your business.