ShipInsure Shipping Protection

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Enhance customer satisfaction with seamless shipping protection against lost, damaged, or stolen orders.
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What Owlfred thinks...

ShipInsure Shipping Protection is a must-have app to ease shipping headaches, increase revenue, and elevate your customer checkout experience.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
January 28, 2025

Transform Shipping Challenges into Customer Satisfaction with Seamless Protection

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Shipping uncertainties can cloud the purchasing journey, creating doubt even before the package arrives. This service introduces a safety net that covers lost, damaged, or stolen orders at no additional cost to merchants. By offering comprehensive protection, customers can enjoy an effortless checkout experience, secure in the knowledge that there’s a safety net in place.

In the unlikely event of a shipping mishap, this service streamlines the resolution process, managing refunds or reorders directly from your store. This not only alleviates the burden on merchants but also reinforces customer trust, ultimately fostering loyalty. Enhance operational efficiency and embrace peace of mind in every order, allowing more time to focus on growing your brand.

Prioritize customer satisfaction while minimizing financial risks, creating a seamless shopping experience that transforms potential challenges into opportunities for reassuring service.

Features

Decrease customer support time and costs using smart tech, AI, and our A+ team
Minimize losses and boost revenue through order protection
Achieve 2-minute claims resolution to increase lifetime value
Secure more than half of customers using ShipInsure with their orders
Customize pricing and revenue share with Revenue Share feature.

Benefits

Increase customer trust and satisfaction by offering full safeguard for lost, damaged, or stolen orders, leading to higher customer retention and new customer acquisition
Quickly resolve issues with immediate refunds to customers or smart reorders, doubling revenue and ensuring a seamless customer experience
Free up time to focus on growing your business by delegating shipping worries to the app, serving as a reliable ally for eCommerce businesses.

About the Vendor

ShipInsure
1221 College Park Dr, Suite 116, Dover, DE, 19904, US
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1221 College Park Dr, Suite 116, Dover, DE, 19904, US Map

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Pricing

Free
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

If you've been seeking salvation from shipping hassles, ShipInsure Shipping Protection might just be your cup of tea! With a solid 4.4/5 rating from 17 reviews, it's safe to say this app puts a firm check on the 'ease-of-use' box. What makes ShipInsure special is how it lets your customers enjoy a seamless checkout experience and gives them the option to secure their purchases. Got a lost, damaged, or stolen order? No problemo! ShipInsure's A+ rated customer support is ready to refund your customer or reorder from your store, effectively doubling up your revenue. This aptly named app also aims to reduce your customer support time and costs by harnessing smart tech and AI. Furthermore, this backend app nicely fits into your checkout, working harmoniously with platforms like Gorgias and Appstle. And the cherries on the top are the fast 2-minute claims resolution and the opportunity to choose your own pricing and revenue share. So, if you're looking to boost your revenue through order protection and give your clients a smoother post-purchase experience, this cost-free app might be a wise choice!

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Frequently Asked Questions

What does shipping protection mean in eCommerce?
Shipping protection in eCommerce refers to the measures taken to ensure that orders are safely delivered to customers. This can include insurance to cover the cost of lost, stolen, or damaged items, tracking codes for monitoring shipment status, and offering replacements or refunds.
How can ShipInsure Shipping Protection help my Shopify store?
ShipInsure Shipping Protection can enhance customer confidence in your store by ensuring they are covered in case of missed deliveries, lost packages, or shipping damages. This app can significantly lower your costs related to refunds or replacements for shipping issues.
How does shipping protection reimbursement work in eCommerce?
Shipping protection reimbursement in eCommerce means that if a package is lost, stolen or damaged during transit, the merchant can file a claim with the shipping protection provider. Once the claim is approved, the merchant is reimbursed for the cost of the product and shipment.
Why would I need a shipping protection app for my Shopify store?
A shipping protection app like ShipInsure Shipping Protection is a good investment for your Shopify store if you ship physical goods. It ensures you are covered for any unexpected shipping mishaps such as lost, stolen or damaged goods, and enhances customer trust knowing their purchases are protected while in transit.

Shopify App Comparison: ShipInsure Shipping Protection vs Dr Cart Shipping Rates & Rules - which is better?

We have evaluated both the ShipInsure Shipping Protection App and the Dr. Shipping Calculator App, and each one excels in different areas. The ShipInsure app provides a comprehensive solution for online merchants by offering full safeguard for lost, damaged, or stolen orders. With its immediate resolution feature, this app ensures a seamless customer experience by providing quick refunds or smart reorders. By delegating shipping worries to the app, businesses can focus on growth and development, making ShipInsure a trustworthy ally for eCommerce businesses. We highly recommend this app for businesses looking to increase customer trust and satisfaction, retain loyal customers, and attract new ones.

On the other hand, the Dr. Shipping Calculator App offers real-time shipping rate visibility to customers, increasing transparency and trust. By displaying accurate shipping rates directly in the customer's cart, businesses can reduce checkout abandonment and improve conversion rates. The app also includes a Free Shipping Bar feature, which incentivizes customers to increase their order value and qualify for free shipping. With its easy integration and exceptional customer service, this app streamlines the shipping process and enhances the overall shopping experience for customers. We highly recommend this app for businesses looking to boost conversion rates, increase customer satisfaction, and simplify the shipping process.

Attribute
ShipInsure Shipping Protection Shopify AppShipInsure Shipping Protection
Dr Cart Shipping Rates & Rules Shopify AppDr Cart Shipping Rates & Rules
Average Rating 3.6 out of 5 4.9 out of 5
Number of Reviews 32 95
Estimated Installs 565 1938
Min Price $0.00 $0.00
Max Price $0.00 $14.99
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