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Last Updated:
December 11, 2024

Boost Customer Feedback with Automated Review Requests and Redirects

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The journey to building a reputable brand starts with authentic customer feedback. This powerful tool simplifies the process of gathering reviews across multiple platforms including Google, Facebook, Trustpilot, and more. Effortlessly engage with customers post-purchase by automating follow-up emails, ensuring that every buyer has the opportunity to share their thoughts.

Address potential concerns directly by redirecting dissatisfied customers to a private feedback form, fostering trust and transparency. Templates equipped with AI-driven personalization add a unique touch, enhancing customer engagement. Additionally, a prominent RATE US widget can be seamlessly integrated into the storefront to encourage positive testimonials.

Target past customers with tailored emails to reignite conversations and inspire fresh reviews. This holistic approach not only augments online presence but also cultivates a community of satisfied customers, ultimately reflecting the quality and care behind your offerings.

Features

Supports multiple review platforms such as Google, Facebook, and Trustpilot for comprehensive review management.
Encourages brand ambassadors by sending personalized follow-up emails to satisfied customers to increase conversion rates.
Reduces negative public reviews by redirecting unhappy customers to a private feedback form for constructive criticism.
Boosts brand reputation by prompting website visitors to leave reviews through a 'Rate Us' widget on the storefront.
Cultivates past order reviews to amplify customer voices and enhance brand visibility online.

Benefits

Harness the power of customer testimonials from various platforms such as Google, Facebook, and Trustpilot to enhance credibility and trust among potential customers.
Increase conversion rates and organic growth by turning satisfied customers into brand ambassadors through personalized follow-up emails requesting reviews.
Transform potential negative public reviews into constructive feedback for improvement with a private feedback form and strategically prompt website visitors to leave reviews with a 'Rate Us' widget on your storefront.

About the Vendor

Reputon
2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US
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2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US Map

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Pricing

Free plan available
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
0.00
MaximumΒ Price:
$
49.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Review Trend Insights

46 review in the last 30 days.

46 reviews in the last 30 days.

123 review in the last 90 days.

123 reviews in the last 90 days.

Install Trend Insights

6 install in the last 30 days.

6 installs in the last 30 days.

22 install in the last 30 days.

22 installs in the last 30 days.

Owlfred Review

Hoot! Hoot! Here's the scoop on Reputon Customer Reviews App, a wise addition to your Shopify platform. This powerfully feathered tool is designed to help you grow your online reputation by nudging your customers for reviews on various third-party platforms such as Google, Facebook, Trustpilot, Yelp, and even Etsy. With an impressive average rating of 4.7 from over 900 reviews, it flutters high above the competition. The best part? It utilizes intriguing AI-personalization in its email templates, ensuring a personal touch with every follow-up email you send. Worried about negative feedback? Never fear, Reputon deflects the unhappy ones to a private feedback form, keeping your public image gleaming. And to top it all off, this wise owl of an app even sends review requests to customers up to two months old, ensuring you're never missing a potential testimonial. With a free plan available, it certainly is a hoot for email marketing and product reviews. I wholeheartedly endorse the Reputon Customer Reviews app as a smart choice for your Shopify online store.

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Frequently Asked Questions

What's the significance of email marketing in getting more reviews?
Email marketing is an efficient method for businesses like yours to connect with customers after purchase. Sending timely and personalized emails can motivate your customers to leave a product review.
How can Reputon Customer Reviews App help me get more reviews compared to Trustpilot or Google reviews?
Reputon leverages email marketing techniques to gather more reviews for your Shopify store, while Trustpilot and Google primarily depend on users' individual initiative. This proactive approach allows you to have more control over your reviews and feedback.
What's the role of product reviews in online businesses?
Product reviews are crucial for online businesses as they give potential customers insight into the product's quality and reliability. This community-led content builds their trust and improves your product's reputation, positively influencing sales.
How do I motivate customers to write reviews on my Shopify store?
To motivate customers to write reviews, you can use the Reputon Customer Reviews App to send follow-up emails, thanking them for their purchase and encouraging them to leave a review. Offering an incentive, like a discount on a future purchase, can also entice customers to write a review.

Shopify App Comparison: Reputon Customer Reviews App vs Trustoo.io Product Reviews App - which is better?

When comparing the Reputon Customer Reviews App and the Trustoo.io Product Reviews App, we can see that both apps offer unique features and benefits to enhance the credibility and trust of potential customers. However, there are notable differences between the two.

The Reputon Customer Reviews App stands out with its comprehensive review management capabilities, supporting multiple platforms such as Google, Facebook, and Trustpilot. This allows businesses to gather testimonials from various sources and boost their brand reputation. Additionally, it leverages AI-personalization to send tailored follow-up emails to satisfied customers, turning them into brand ambassadors and increasing conversion rates. The app also excels in handling negative reviews by redirecting unhappy customers to a private feedback form, transforming potential negative public reviews into constructive criticism for improvement. Furthermore, it offers a 'Rate Us' widget on the storefront to prompt website visitors to leave reviews, enhancing brand visibility.

On the other hand, the Trustoo.io Product Reviews App focuses on collecting and displaying visually striking product reviews, complete with customer-generated photos. This detailed feedback elevates the trust level of new visitors, making them more confident about making a purchase. The app also emphasizes customer advocacy and brand ambassadorship, encouraging clients to expand the reach of the brand and acquire new customers. Additionally, it offers round-the-clock multi-lingual support, ensuring a smooth and efficient experience for every merchant, regardless of their location or language.

In conclusion, while both apps offer valuable benefits, the Reputon Customer Reviews App seems more versatile and comprehensive in terms of review management and reputation building tools. Therefore, we recommend considering the Reputon Customer Reviews App for enhancing your brand's digital presence and credibility.

Attribute
Reputon Customer Reviews App Shopify AppReputon Customer Reviews App
Trustoo.io Product Reviews App Shopify AppTrustoo.io Product Reviews App
Average Rating 4.8 out of 5 4.9 out of 5
Number of Reviews 1373 5858
Estimated Installs 169 33938
Min Price $0.00 $0.00
Max Price $49.99 $19.98
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