Last Updated:
September 7, 2024

Ensure Secure Sales with Automated Customer ID Verification

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Designed to aid Shopify merchants in maintaining a safe and compliant marketplace, 'Real ID' ensures that customer identities are thoroughly verified both before and after purchases. This reliable verification process is not only beneficial in preventing and managing high risk orders, but also aids in protecting store revenue against chargebacks.

'Real ID' shines in its adherence to compliance for age-restricted items. Through the autonomous execution of identity checks, the software boldly ensures that the products sold align with the necessary age parameters of the customer. No sale will surpass scrutiny without an accurate date of birth check.

Automated tagging of both customer profiles and orders streamlines the verification process, eliminating the need to do rechecks for returning customers. The system retains identification data for all customers, ensuring that they only need to verify their identity once.

Additional functionalities are available to customize the use of 'Real ID.' Merchants can set parameters dictating which orders require manual ID checks. These parameters could be based on the total value of the order, the risk level associated with the purchaser, and other preferences.

By integrating this solution into their Shopify operations, merchants gain an essential tool to ensure safe transactions, adhere to legal age restrictions, and minimize financial risks.

Features

Verify customer IDs using photo ID and facial biometrics
Customize when ID verification is needed - before or after checkout
Remember repeat customers for a seamless one-time ID verification process
Integrate with Shopify POS, BrightPearl, REST API, and Webhooks
Streamline verification with automated ID checks to prevent chargebacks and manage high-risk orders

Benefits

Streamline verification process with automated ID checks, reducing time spent on manual verification
Prevent chargebacks and manage high-risk orders effectively by ensuring accurate customer identities
Enhance compliance with age restrictions by autonomously verifying customer age parameters

About the Vendor

Verdict
Cleveland, OH, US
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Cleveland, OH, US Map

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Pricing

From $99.99/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
79.98
MaximumΒ Price:
$
149.99
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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2 reviews in the last 30 days.

5 review in the last 90 days.

5 reviews in the last 90 days.

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Owlfred Review

Whoo-hoo! Searching for a reliable way to secure your online store and verify customer identities? Say hello to "Real ID - Verify Customer IDs". This Shopify app, developed by the clever team at Verdict, could be just the gem you've been hunting for. It's specially designed to save your business from incorrectly flagged high-risk orders and protect it from costly chargebacks. Its automated ID checks help ensure compliance when selling age-restricted goods, making the selling process safer and smoother. And here's a hoot, this secure, scalable, and automatic ID verification tool works perfectly with Shopify POS, BrightPearl, REST API, and Webhooks. It offers brilliant features such as proof of identity using photo ID and facial biometrics and allows you to control ID requirements to suit your needs. What's more, a lifetime verification option is available for repeat customers which should streamline the shopping experience for your loyal customers. With an average review rating of 4.4 (bearing in mind it's still a fledgling with only 23 reviews), the value it provides is worth considering despite the pricing that starts from $79.99 per month. My beak is turned upwards for this app, it offers unique features that can benefit Shopify merchants selling sensitive or restricted products.

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Frequently Asked Questions

What are the benefits of verifying customer's identity?
Verifying customer's identity is crucial for preventing fraud and chargebacks. This can enhance your business's credibility, improve customer trust, and lower operational risks.
How does the identity verification process work in ecommerce?
The identity verification process typically involves gathering user information, checking the legitimacy of these credentials, and comparing them with hit-lists and databases. The sophistication and steps vary per software, but largely include ID proofing, ID authentication, and attribute validation.
What methods are used to verify customer identity in ecommerce?
Identity verification in ecommerce can be performed using various methods including email address verification, phone number verification, ID document checking, and biometric techniques like facial recognition.
How can I enhance the identity verification process in my online store?
Improving the identity verification process can be achieved by implementing multi-factor authentication, using AI-driven fraud detection tools, and providing clear communication to customers about the verification process to enhance their level of comfort and trust.

Shopify App Comparison: Real ID ‑ ID verification vs NoFraud Fraud Protection - which is better?

When comparing 'Real ID' and 'NoFraud Fraud Protection', it is important to consider the capabilities and features that make each app unique. 'Real ID' focuses on verifying customer identities to ensure a safe and compliant marketplace. It utilizes photo ID and facial biometrics to verify customer IDs, and also allows merchants to customize when ID verification is needed. One of the standout features of 'Real ID' is the ability to remember repeat customers, streamlining the verification process for a seamless experience.

On the other hand, 'NoFraud Fraud Protection' offers a comprehensive solution for blocking fraud and preventing false declines. It leverages AI technology and human expertise to scrutinize thousands of data points per transaction, providing fail-safe pass or fail outcomes. One of the key benefits of 'NoFraud Fraud Protection' is the proactive escalation of high-risk orders to in-house experts, ensuring a deeper layer of security for online retailers.

Both apps offer valuable capabilities and features, but they focus on different aspects of transaction security. If you are primarily concerned with verifying customer identities and adhering to age restrictions, 'Real ID' is the recommended app. However, if your main goal is to protect your revenue and prevent fraudulent orders, 'NoFraud Fraud Protection' is the optimal choice. Ultimately, the decision should be based on your specific needs and priorities as an online retailer.

Attribute
Real ID ‑ ID verification Shopify AppReal ID ‑ ID verification
NoFraud Fraud Protection Shopify AppNoFraud Fraud Protection
Average Rating 4.9 out of 5 4.6 out of 5
Number of Reviews 35 175
Estimated Installs 219 6517
Min Price $79.98 $0.00
Max Price $149.99 $0.00
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